New Hall Hotel & Spa Reviews

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  Johti V. Sent on 25/07/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  A truly magical dream wedding

  Firstly, we just wanted to say a massive thank you to everyone at New Hall for our amazing wedding day, from the planning all the way to the set up and ensuring everything went smoothly and that any issues were immediately fixed. On the wedding day, Izzy and Laura did such a fantastic job ensuring our wedding day went smoothly.
   
  The venue itself is magical, our guests loved New Hall and were blown away by it.
   
  We would 110% recommend anyone to have their wedding at New Hall Hotel, it truly is a dream wedding venue with the building being surrounded by the moat where the beautiful water lilies are, all the greenery, the history of the place makes it so grand and majestic and royal. 
   
  Our family stayed in the hotel rooms and every single one of them loved their rooms, they loved the service.
   
  And we were absolutely lucky enough to have breakfast together the next day in the main chamber (where we had our ceremony the day before).  That is something priceless, a memory I will forever cherish
  
  We genuinely cannot fault anything, we are so happy, our family and friends said it was the best wedding they have been to :) and that's definitely such a grand compliment.

  Firstly, we just wanted to say a massive thank you to everyone at New Hall for our amazing wedding day, from the planning all the way to the set up and ensuring everything went smoothly and that any issues were immediately fixed. On the wedding day, Izzy and Laura did such a fantastic job ensuring our wedding day went smoothly.
   
  The venue itself is magical, our guests loved New Hall and were blown away by it.
   
  We would 110% recommend anyone to have their wedding at New Hall Hotel, it truly is a dream wedding venue with the building being surrounded by the moat where the beautiful water lilies are, all the greenery, the history of the place makes it so grand and majestic and royal. 
   
  Our family stayed in the hotel rooms and every single one of them loved their rooms, they loved the service.
   
  And we were absolutely lucky enough to have breakfast together the next day in the main chamber (where we had our ceremony the day before).  That is something priceless, a memory I will forever cherish
  
  We genuinely cannot fault anything, we are so happy, our family and friends said it was the best wedding they have been to :) and that's definitely such a grand compliment.

  • +4 Photos
• Yvonne S. Sent on 15/09/2022
  5 out of 5 rating

  5.0
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    5.0

  A fantastic venue with wonderful staff - our wedding day was perfect!

  We had the most fantastic wedding at New Hall Hotel!
  
  From the very start when Olivia (our wedding coordinator) showed us around the hotel, right up to the day following our wedding (when we departed the hotel) everything ran smoothly and we had no worries or issues. The organisation and communications from Olivia were excellent throughout. Our queries were responded to very quickly, the final details meeting was very thorough and really helped us to plan our wedding in the last couple of months before the big day.
  
  We chose to have a small wedding with just 14 guests. We were able to work out a package to suit our needs based on this and we were very pleased with the options available to us.
  
  We had our ceremony and wedding breakfast in the Great Chamber - such a stunning room with lots of history. The great thing about this room is that it is so ornate that it doesn't require much additional decoration - we opted for some flowers for the chairs and registrar’s table, and some tealights for the windowsills, plus the red carpet!
  
  We had our champagne reception on the terrace, where a section was reserved for us. Our wedding breakfast in the Great Chamber was absolutely fantastic - the food quality was excellent with really good size portions and the waiters/waitresses were very attentive and friendly. It all felt really special!
  
  The bedrooms at New Hall are stunning – very comfortable and a good size. All our guests were pleased with their rooms.
  
  We used the spa facilities at the hotel on the day after our wedding – this was such a lovely treat. The spa offers a really good selection of treatments, which we and our guests had booked in advance, on the advice of the hotel.
  We arranged traditional afternoon tea at the hotel for our guests for the day following our wedding which was a really nice finale to our wedding celebration.
  
  Izzy (operations manager on the day of our wedding) was fantastic, she was on hand throughout to ensure everything was as we had planned and we really appreciated this.
  
  All of the staff at New Hall were so friendly and helpful, they really made our wedding day and stay at New Hall extra special. We had the best time! Thank you New Hall! x
  
  

  We had the most fantastic wedding at New Hall Hotel!
  
  From the very start when Olivia (our wedding coordinator) showed us around the hotel, right up to the day following our wedding (when we departed the hotel) everything ran smoothly and we had no worries or issues. The organisation and communications from Olivia were excellent throughout. Our queries were responded to very quickly, the final details meeting was very thorough and really helped us to plan our wedding in the last couple of months before the big day.
  
  We chose to have a small wedding with just 14 guests. We were able to work out a package to suit our needs based on this and we were very pleased with the options available to us.
  
  We had our ceremony and wedding breakfast in the Great Chamber - such a stunning room with lots of history. The great thing about this room is that it is so ornate that it doesn't require much additional decoration - we opted for some flowers for the chairs and registrar’s table, and some tealights for the windowsills, plus the red carpet!
  
  We had our champagne reception on the terrace, where a section was reserved for us. Our wedding breakfast in the Great Chamber was absolutely fantastic - the food quality was excellent with really good size portions and the waiters/waitresses were very attentive and friendly. It all felt really special!
  
  The bedrooms at New Hall are stunning – very comfortable and a good size. All our guests were pleased with their rooms.
  
  We used the spa facilities at the hotel on the day after our wedding – this was such a lovely treat. The spa offers a really good selection of treatments, which we and our guests had booked in advance, on the advice of the hotel.
  We arranged traditional afternoon tea at the hotel for our guests for the day following our wedding which was a really nice finale to our wedding celebration.
  
  Izzy (operations manager on the day of our wedding) was fantastic, she was on hand throughout to ensure everything was as we had planned and we really appreciated this.
  
  All of the staff at New Hall were so friendly and helpful, they really made our wedding day and stay at New Hall extra special. We had the best time! Thank you New Hall! x
  
  
• Indira S. Sent on 27/08/2022
  3.6 out of 5 rating

  3.6
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    3.0 out of 5 rating
    3.0
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    4.0
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    4.0
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    4.0
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    3.0 out of 5 rating
    3.0

  It was good but could be better!

  The venue is just absolutely STUNNING. Staff was wonderful. However, it feels like there is lack of communication during the wedding from the wedding organization team. I understand that the hotel has wedding almost everyday, and the team might be tired or does not have enough staff, but I feel that they did not put their 100% into the wedding.

  The venue is just absolutely STUNNING. Staff was wonderful. However, it feels like there is lack of communication during the wedding from the wedding organization team. I understand that the hotel has wedding almost everyday, and the team might be tired or does not have enough staff, but I feel that they did not put their 100% into the wedding.
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• Eva-Liisa P. Sent on 08/08/2022
  5 out of 5 rating

  5.0
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    5.0
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  The dreamiest wedding venue

  We had our wedding day at New Hall in July 2022 and it could not have been more perfect. The venue itself is absolutely breath taking and is something that you have to see with your own eyes. If you are after stunning photos this is your venue. We had to postpone our wedding from 2020, there has been many tears and stressful moments but the staff at New Hall were super accommodating assisting us throughout the last few years. We can definitely say it was 100% worth the wait. When the day finally arrived we were absolutely blown away. Every one of our guests is still talking about how amazing the food was. All the staff we dealt with were so lovely and made sure everyone had the best day. If we had to do it all over again we would definitely choose this venue over anything else. We cannot wait to be back at New Hall in the future.
  

  We had our wedding day at New Hall in July 2022 and it could not have been more perfect. The venue itself is absolutely breath taking and is something that you have to see with your own eyes. If you are after stunning photos this is your venue. We had to postpone our wedding from 2020, there has been many tears and stressful moments but the staff at New Hall were super accommodating assisting us throughout the last few years. We can definitely say it was 100% worth the wait. When the day finally arrived we were absolutely blown away. Every one of our guests is still talking about how amazing the food was. All the staff we dealt with were so lovely and made sure everyone had the best day. If we had to do it all over again we would definitely choose this venue over anything else. We cannot wait to be back at New Hall in the future.
  
• Brian H. Sent on 04/07/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0

  Our perfect wedding

  Everything about this place was amazing. From the staff to the service we couldn't have wished for anymore for our big day. Every guest was catered for and well looked after and no request seemed to much for staff.
  Everything went perfectly and we did not have to ask for anything during the day.
  We can not speak any higher about New Hall. And will most definitely be back for other occasions

  Everything about this place was amazing. From the staff to the service we couldn't have wished for anymore for our big day. Every guest was catered for and well looked after and no request seemed to much for staff.
  Everything went perfectly and we did not have to ask for anything during the day.
  We can not speak any higher about New Hall. And will most definitely be back for other occasions
• Kay-Ann E. Sent on 07/06/2022
  4.6 out of 5 rating

  4.6
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    5.0
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    4.0
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    4.0 out of 5 rating
    4.0

  Perfect Location

  My husband and I are from Jamaica and we decided to get married i England. We booked the hotel with just looking at the pictures. From start to finish we were pleased with the service. The property is beautiful!! We are happy that we had our wedding at New Hall

  My husband and I are from Jamaica and we decided to get married i England. We booked the hotel with just looking at the pictures. From start to finish we were pleased with the service. The property is beautiful!! We are happy that we had our wedding at New Hall
• Samantha L. Sent on 01/06/2022
  4.8 out of 5 rating

  4.8
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    5.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    5.0

  The most beautiful venue!

  We got married at new hall on 27th May 2022 and can honestly say we had the most beautiful day. The venue itself is stunning and we were lucky to have sunshine all day to really showcase it in our photos. The staff were very professional throughout and we’d like to give Olivia and Issy a special thanks for looking after the planning of our day. We had a bereavement very close to the day which meant some hard last minute changes had to be made - again Olivia was so understanding of this and helped us to still create the perfect day. It was just amazing, thank you.

  We got married at new hall on 27th May 2022 and can honestly say we had the most beautiful day. The venue itself is stunning and we were lucky to have sunshine all day to really showcase it in our photos. The staff were very professional throughout and we’d like to give Olivia and Issy a special thanks for looking after the planning of our day. We had a bereavement very close to the day which meant some hard last minute changes had to be made - again Olivia was so understanding of this and helped us to still create the perfect day. It was just amazing, thank you.

  • +5 Photos
• Jade S. Sent on 19/04/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  Amazing from start to finish

  Absolutely can't recommend this venue any more. Its completely stunning pictures really don't do any justice. Can not thank Olivia Jacks and her team any more we had the best wedding day ever on 9th April 2022! The day was stress free too an left us with no worries. The communication from start to finish was amazing also. Makes me want to relive my wedding all over again!

  Absolutely can't recommend this venue any more. Its completely stunning pictures really don't do any justice. Can not thank Olivia Jacks and her team any more we had the best wedding day ever on 9th April 2022! The day was stress free too an left us with no worries. The communication from start to finish was amazing also. Makes me want to relive my wedding all over again!
• Lauren J. Sent on 14/04/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0

  Amazing in every way!

  We had our wedding ceremony at New Hall yesterday and what a magical experience it was! From the second we arrived, the staff were amazing! They had organised everything so perfectly and ensured things ran smoothly! Staff were professional, warm and friendly and couldn’t do enough to help.
  
  And the personalised teddy bear as a reminder of our day was the icing on the cake. Couldn’t recommend enough!

  We had our wedding ceremony at New Hall yesterday and what a magical experience it was! From the second we arrived, the staff were amazing! They had organised everything so perfectly and ensured things ran smoothly! Staff were professional, warm and friendly and couldn’t do enough to help.
  
  And the personalised teddy bear as a reminder of our day was the icing on the cake. Couldn’t recommend enough!
• Preeti A. Sent on 01/03/2022
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0

  Beautiful Elegant and Serene

  Hope your well?
  
  We wanted to say a massive thankyou to you and to all of New Hall Spa staff of making our special day a happily ever after.
  
  Caprece- You have been amazing from the day of responding to the initial enquiry and until the day of making sure everything was accommodated.
  
  The staff on the day especially (Steph) was so amazing and making sure we was relaxed and made sure everything ran smoothly for us and our family.
  
  Bar Staff- Our guests loved your drinks and bar food was amazing later on in the evening.
  
  A massive thankyou to Sarah at reception as well making sure we was relaxed for night prior of the wedding.
  
  A big shout out to the Chef and kitchen staff because the canapes and food was amazing and we will be coming back!
  
  Housekeeping Staff- Thankyou for our amazing room and decorating our bed! You guys are amazing 😊
  
  Breakfast staff- Breakfast was out of this world and all the staff was really happy to accommodate us.
  
  I hope you guys enjoyed the cake and apologies if we have left anyone out as we are thankful from the bottom of our heart.
  
  Thankyou for everything
  Kind Regards

  Hope your well?
  
  We wanted to say a massive thankyou to you and to all of New Hall Spa staff of making our special day a happily ever after.
  
  Caprece- You have been amazing from the day of responding to the initial enquiry and until the day of making sure everything was accommodated.
  
  The staff on the day especially (Steph) was so amazing and making sure we was relaxed and made sure everything ran smoothly for us and our family.
  
  Bar Staff- Our guests loved your drinks and bar food was amazing later on in the evening.
  
  A massive thankyou to Sarah at reception as well making sure we was relaxed for night prior of the wedding.
  
  A big shout out to the Chef and kitchen staff because the canapes and food was amazing and we will be coming back!
  
  Housekeeping Staff- Thankyou for our amazing room and decorating our bed! You guys are amazing 😊
  
  Breakfast staff- Breakfast was out of this world and all the staff was really happy to accommodate us.
  
  I hope you guys enjoyed the cake and apologies if we have left anyone out as we are thankful from the bottom of our heart.
  
  Thankyou for everything
  Kind Regards

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