Skip to main content
Weddings

New Place, Southampton Reviews

New Place, Southampton

New Place, Southampton

Southampton, Hampshire
5.0 out of 5 rating, 71 reviews
More information

Reviews

We're all about trust. Our community relies on honest reviews to make your big decisions easier.
5.0 out of 5 rating
5.0 out of 5 rating
71 reviews
99% recommend it
  • Quality of the service
    5 out of 5 rating
  • Response time
    5 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value for money
    5 out of 5 rating
  • Flexibility
    5 out of 5 rating

Badges

Hitched Wedding Awards 2023 Winner
  • L
    Luke G. Sent on 28/11/2024
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Mr & Mr Green

    New Place was always going to be the venue I chose for the wedding. Could not fault it at all! Jacinta was very professional and efficient organising everything with us as I know was difficult not being very organised really at all. She was either a phone call or email away and always answering any queries to us.
    Freddie was an absolute legend, she was there whenever you needed something, always wanting to help and she could always tell if something had annoyed me (nothing to do with the venue) she was always there to calm me down and make me relax and chill out. Freddie & Jacinta is an absolute credit to New Place! The other staff that helped Nick, Joe, Callum & Finn (I think) and I can’t remember the two team members that helped us the day before too we’re all brilliant! The food was absolutely amazing, the chefs did a fantastic job! Cannot forget the housekeeping & reception team, they were all friendly efficient & very accommodating to anything we needed.

    A big massive thank you to you all for making our day the best day it could be and one day we will never forget!!
  • Miss
    Miss R. Sent on 05/09/2024
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Breathtaking

    Thank you, New Place, for helping organise an amazing wedding. Katie and Jacinta were very helpful and always on hand leading up to the wedding.
    The grounds are stunning. All the staff were very helpful. Freddie, you are a superhero. Your team, especially Joe and Bella, went above and beyond, making us and all our guests feel comfortable and helped make our day even more memorable. Much love Mr and Mrs Dibble.
  • Rosalyn
    Rosalyn B. Sent on 20/11/2022
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Brilliant day

    We got married here in Oct ,Beautiful venue. Rooms to get married in, reception hall , guest rooms ect all within the hotel. No problems all the way through our planning, Rebecca and her team were brilliant on the day , all staff were friendly and helpful, Service was spot on . Hotel room was clean and very well decorated . Food was excellent, Wide variety at breakfast .
  • illustration stars

    Did the reviews win you over?

  • S
    Sabrina A. Sent on 18/11/2022
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    June wedding 2022

    We loved our day and Rebecca made it so easy! The venue was beautiful and our guests loved it all. Good value for money with our guests being able to stay overnight and use the spa.
  • HappyBlueStationery14147
    Jodie B. Sent on 18/11/2022
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Jodie Mayers

    We had the most incredible day, we were the first to ever use the new dressing room and bridal suite and the whole experience was just absolutely incredible!! I wish we could do it all again! The team were the brilliant and Jacinta was amazing from start to finish! Being a wedding planner myself I can’t fault anything at all it’s a perfect venue!
    Mr & Mrs Mayers ❤️
  • K
    Katie S. Sent on 18/11/2022
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Spot on- absolutely perfect, well informed and fantastic feedback from guests.

    Absolutely nothing was too much trouble- dedicated staff. Perfect ❤️ I wish we could do it all again.
  • Judith
    Judith M. Sent on 23/05/2022
    4.8 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      4.0 out of 5 rating

    Perfect from start to finish

    My Husband and I can can not thank New place Hotel enough for helping us plan and run our perfect day. It was truly amazing and I just want to do it again. Our wedding planner was great with her communication, our MC was great on the day, she looked after every need all through the day and made sure we were happy every step of the way. It was a magical day in the most beautiful of surroundings. I would recommend new place again and again for anyones wedding day. Can’t wait to return in a year for our first anniversary.
  • Julie
    Julie M. Sent on 07/04/2022
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    More than we could imagine

    We had the best day all went smoothly, great communication and very personal to us as a couple
    We had a 3rd time lucky covid date but all was transferred over smoothly
  • Hannah
    Hannah Sent on 14/01/2022
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    A perfect day!

    Honestly, we can't thank the team at New Place enough.

    Planning a wedding through the pandemic wasn't easy but the team did everything they could to ensure we were able to plan a day we always dreamed of. They kept us in the loop as much as they could and were extremely accommodating when it came to changing the date of our wedding. They were amazing from the very start when we visited a wedding fayre, all the way up to the moment we said goodbye to our guests on our wedding day. Every email, phone call and venue visit came with great professionalism, kindness and consideration. We couldn't fault them.

    The grounds are stunning, the rooms are lovely and the food tasted amazing. Our guests loved it and had the best day too.

    We will only ever have good things to say about New Place and it will always hold a place in our hearts. We can’t wait to come back! Thank you so so much.
  • A
    Anonymous Sent on 21/08/2019
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Beautiful Venue

    We had our wedding this weekend at New Place and I could not have asked for more, it's such a beautiful venue and the staff were brilliant and so helpful! Everything went so smoothly. Kay was absolutely brilliant throughout the planning process and was amazing in making sure our day was perfect. Eleanor and Matt our masters of ceremonies made sure our day was as stress free as possible and were just so helpful and lovely. They all went above and beyond and I could not recommend New Place enough, thank you so much!
illustration stars

Did the reviews win you over?

Responds within 24 hours