New Place, Southampton Reviews
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5.0 Fantastic
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71 reviews
99% recommend it
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Badges
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User photos
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Luke G. Sent on 28/11/20245 out of 5 rating
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Mr & Mr Green
New Place was always going to be the venue I chose for the wedding. Could not fault it at all! Jacinta was very professional and efficient organising everything with us as I know was difficult not being very organised really at all. She was either a phone call or email away and always answering any queries to us.
Freddie was an absolute legend, she was there whenever you needed something, always wanting to help and she could always tell if something had annoyed me (nothing to do with the venue) she was always there to calm me down and make me relax and chill out. Freddie & Jacinta is an absolute credit to New Place! The other staff that helped Nick, Joe, Callum & Finn (I think) and I can’t remember the two team members that helped us the day before too we’re all brilliant! The food was absolutely amazing, the chefs did a fantastic job! Cannot forget the housekeeping & reception team, they were all friendly efficient & very accommodating to anything we needed.
A big massive thank you to you all for making our day the best day it could be and one day we will never forget!!New Place was always going to be the venue I chose for the wedding. Could not fault it at all! Jacinta was very professional and efficient organising everything with us as I know was difficult not being very organised really at all. She was either a phone call or email away and always answering any queries to us.
Freddie was an absolute legend, she was there whenever you needed something, always wanting to help and she could always tell if something had annoyed me (nothing to do with the venue) she was always there to calm me down and make me relax and chill out. Freddie & Jacinta is an absolute credit to New Place! The other staff that helped Nick, Joe, Callum & Finn (I think) and I can’t remember the two team members that helped us the day before too we’re all brilliant! The food was absolutely amazing, the chefs did a fantastic job! Cannot forget the housekeeping & reception team, they were all friendly efficient & very accommodating to anything we needed.
A big massive thank you to you all for making our day the best day it could be and one day we will never forget!!-
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+5 Photos
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Miss R. Sent on 05/09/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Breathtaking
Thank you, New Place, for helping organise an amazing wedding. Katie and Jacinta were very helpful and always on hand leading up to the wedding.
The grounds are stunning. All the staff were very helpful. Freddie, you are a superhero. Your team, especially Joe and Bella, went above and beyond, making us and all our guests feel comfortable and helped make our day even more memorable. Much love Mr and Mrs Dibble.Thank you, New Place, for helping organise an amazing wedding. Katie and Jacinta were very helpful and always on hand leading up to the wedding.
The grounds are stunning. All the staff were very helpful. Freddie, you are a superhero. Your team, especially Joe and Bella, went above and beyond, making us and all our guests feel comfortable and helped make our day even more memorable. Much love Mr and Mrs Dibble.-
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Rosalyn B. Sent on 20/11/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Brilliant day
We got married here in Oct ,Beautiful venue. Rooms to get married in, reception hall , guest rooms ect all within the hotel. No problems all the way through our planning, Rebecca and her team were brilliant on the day , all staff were friendly and helpful, Service was spot on . Hotel room was clean and very well decorated . Food was excellent, Wide variety at breakfast .We got married here in Oct ,Beautiful venue. Rooms to get married in, reception hall , guest rooms ect all within the hotel. No problems all the way through our planning, Rebecca and her team were brilliant on the day , all staff were friendly and helpful, Service was spot on . Hotel room was clean and very well decorated . Food was excellent, Wide variety at breakfast .-
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Sabrina A. Sent on 18/11/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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June wedding 2022
We loved our day and Rebecca made it so easy! The venue was beautiful and our guests loved it all. Good value for money with our guests being able to stay overnight and use the spa.We loved our day and Rebecca made it so easy! The venue was beautiful and our guests loved it all. Good value for money with our guests being able to stay overnight and use the spa. -
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Jodie B. Sent on 18/11/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Jodie Mayers
We had the most incredible day, we were the first to ever use the new dressing room and bridal suite and the whole experience was just absolutely incredible!! I wish we could do it all again! The team were the brilliant and Jacinta was amazing from start to finish! Being a wedding planner myself I can’t fault anything at all it’s a perfect venue!
Mr & Mrs Mayers ❤️We had the most incredible day, we were the first to ever use the new dressing room and bridal suite and the whole experience was just absolutely incredible!! I wish we could do it all again! The team were the brilliant and Jacinta was amazing from start to finish! Being a wedding planner myself I can’t fault anything at all it’s a perfect venue!
Mr & Mrs Mayers ❤️-
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Katie S. Sent on 18/11/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Spot on- absolutely perfect, well informed and fantastic feedback from guests.
Absolutely nothing was too much trouble- dedicated staff. Perfect ❤️ I wish we could do it all again.Absolutely nothing was too much trouble- dedicated staff. Perfect ❤️ I wish we could do it all again.-
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Judith M. Sent on 23/05/20224.8 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Perfect from start to finish
My Husband and I can can not thank New place Hotel enough for helping us plan and run our perfect day. It was truly amazing and I just want to do it again. Our wedding planner was great with her communication, our MC was great on the day, she looked after every need all through the day and made sure we were happy every step of the way. It was a magical day in the most beautiful of surroundings. I would recommend new place again and again for anyones wedding day. Can’t wait to return in a year for our first anniversary.My Husband and I can can not thank New place Hotel enough for helping us plan and run our perfect day. It was truly amazing and I just want to do it again. Our wedding planner was great with her communication, our MC was great on the day, she looked after every need all through the day and made sure we were happy every step of the way. It was a magical day in the most beautiful of surroundings. I would recommend new place again and again for anyones wedding day. Can’t wait to return in a year for our first anniversary.-
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Julie M. Sent on 07/04/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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More than we could imagine
We had the best day all went smoothly, great communication and very personal to us as a couple
We had a 3rd time lucky covid date but all was transferred over smoothlyWe had the best day all went smoothly, great communication and very personal to us as a couple
We had a 3rd time lucky covid date but all was transferred over smoothly -
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Hannah Sent on 14/01/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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A perfect day!
Honestly, we can't thank the team at New Place enough.
Planning a wedding through the pandemic wasn't easy but the team did everything they could to ensure we were able to plan a day we always dreamed of. They kept us in the loop as much as they could and were extremely accommodating when it came to changing the date of our wedding. They were amazing from the very start when we visited a wedding fayre, all the way up to the moment we said goodbye to our guests on our wedding day. Every email, phone call and venue visit came with great professionalism, kindness and consideration. We couldn't fault them.
The grounds are stunning, the rooms are lovely and the food tasted amazing. Our guests loved it and had the best day too.
We will only ever have good things to say about New Place and it will always hold a place in our hearts. We can’t wait to come back! Thank you so so much.Honestly, we can't thank the team at New Place enough.
Planning a wedding through the pandemic wasn't easy but the team did everything they could to ensure we were able to plan a day we always dreamed of. They kept us in the loop as much as they could and were extremely accommodating when it came to changing the date of our wedding. They were amazing from the very start when we visited a wedding fayre, all the way up to the moment we said goodbye to our guests on our wedding day. Every email, phone call and venue visit came with great professionalism, kindness and consideration. We couldn't fault them.
The grounds are stunning, the rooms are lovely and the food tasted amazing. Our guests loved it and had the best day too.
We will only ever have good things to say about New Place and it will always hold a place in our hearts. We can’t wait to come back! Thank you so so much. -
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Anonymous Sent on 21/08/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Beautiful Venue
We had our wedding this weekend at New Place and I could not have asked for more, it's such a beautiful venue and the staff were brilliant and so helpful! Everything went so smoothly. Kay was absolutely brilliant throughout the planning process and was amazing in making sure our day was perfect. Eleanor and Matt our masters of ceremonies made sure our day was as stress free as possible and were just so helpful and lovely. They all went above and beyond and I could not recommend New Place enough, thank you so much!We had our wedding this weekend at New Place and I could not have asked for more, it's such a beautiful venue and the staff were brilliant and so helpful! Everything went so smoothly. Kay was absolutely brilliant throughout the planning process and was amazing in making sure our day was perfect. Eleanor and Matt our masters of ceremonies made sure our day was as stress free as possible and were just so helpful and lovely. They all went above and beyond and I could not recommend New Place enough, thank you so much! -
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