Pembroke Lodge, Richmond Park Reviews
Pembroke Lodge, Richmond Park
Richmond-upon-Thames, Surrey5.0 out of 5 rating, 1,127 reviews
5.0
1,127 reviews
Reviews
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5.0 out of 5 rating
5.0 Fantastic
5.0 out of 5 rating
1,127 reviews
100% recommend it
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Badges
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User photos
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Featured
Lucy G. Sent on 16/05/20235 out of 5 rating-
Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
An incredible wedding venue
We had our wedding at Pembroke Lodge on 12 May 2023 and it was incredible. The views are gorgeous and the photo opportunities are endless with beautiful floral and green surroundings. The team were super responsive throughout the process which is really reassuring and helpful when planning a wedding, and Nelson who ran the day was just fantastic. Every single detail was thought of and they run a really slick operation. This is essential as it meant I had a lot less to think about! They put me and my partner at ease throughout. The food and service on the day was fantastic, so many of our guests said this was the best food they’ve ever had at a wedding. Highly recommend! (Photos by Costa Weddings UK)We had our wedding at Pembroke Lodge on 12 May 2023 and it was incredible. The views are gorgeous and the photo opportunities are endless with beautiful floral and green surroundings. The team were super responsive throughout the process which is really reassuring and helpful when planning a wedding, and Nelson who ran the day was just fantastic. Every single detail was thought of and they run a really slick operation. This is essential as it meant I had a lot less to think about! They put me and my partner at ease throughout. The food and service on the day was fantastic, so many of our guests said this was the best food they’ve ever had at a wedding. Highly recommend! (Photos by Costa Weddings UK)-
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+5 Photos
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Quality of the service
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Susie Sent on 11/11/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Just do it. They are amazing!
We got married on the 3rd of October this year, and the team made our day magical! What a smooth day. We loved every second of it! The guests loved everything, and raved about the food and organisation.
Hiring Pembroke Lodge was easy. We had a viewing where all information was shared in detail and super clear to understand and make a decision.
On the months leading up to the big day our contact was Alice. Alice is a star. Responsive, professional, and had answers and solutions to everything.
On the day, Nelson coordinated the whole thing, minute by minute, and we are forever grateful for his politeness, professionalism and high spirits. We felt safe and in good hands. I would give Pembroke Lodge way over 5 stars if I could :)We got married on the 3rd of October this year, and the team made our day magical! What a smooth day. We loved every second of it! The guests loved everything, and raved about the food and organisation.
Hiring Pembroke Lodge was easy. We had a viewing where all information was shared in detail and super clear to understand and make a decision.
On the months leading up to the big day our contact was Alice. Alice is a star. Responsive, professional, and had answers and solutions to everything.
On the day, Nelson coordinated the whole thing, minute by minute, and we are forever grateful for his politeness, professionalism and high spirits. We felt safe and in good hands. I would give Pembroke Lodge way over 5 stars if I could :) -
Quality of the service
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Kean S. Sent on 30/10/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing team delivered a perfect wedding!
My wedding went without a hitch, thanks to the amazing team at Pembroke Lodge (special thanks to Nicola & Robert)! They made sure everything was set up perfectly on the day, exactly in the way we had requested, and then ensured the day itself went as smoothly as we could've hoped. Everything looked beautiful and the stunning views made all of our guests fall in love with the venue too.My wedding went without a hitch, thanks to the amazing team at Pembroke Lodge (special thanks to Nicola & Robert)! They made sure everything was set up perfectly on the day, exactly in the way we had requested, and then ensured the day itself went as smoothly as we could've hoped. Everything looked beautiful and the stunning views made all of our guests fall in love with the venue too.-
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+2 Photos
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Quality of the service
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Karen L. Sent on 27/10/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect day
We had the most perfect day. The team have all been so responsive and accommodating of our every request. The venue is beautiful and we were lucky to have gorgeous sunset views. It is truly a countryside wedding but conveniently close to London, which was important for our overseas guests. The food was fantastic and staff were professional and efficient. Would recommend to anyone.We had the most perfect day. The team have all been so responsive and accommodating of our every request. The venue is beautiful and we were lucky to have gorgeous sunset views. It is truly a countryside wedding but conveniently close to London, which was important for our overseas guests. The food was fantastic and staff were professional and efficient. Would recommend to anyone. -
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Frankie H. Sent on 15/10/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thank you for making our day so special!
We recently had our wedding at Pembroke Lodge, and I cannot say enough good things about the venue, the team and manager, Robert. From the moment we started planning to the big day itself, he was absolutely incredible.
Robert went above and beyond to ensure everything ran smoothly. He was always available to answer our questions, offer solutions, and provide creative suggestions that enhanced our vision. He coordinated effortlessly with our vendors, making sure everyone was on the same page, which took so much stress off our shoulders.
On the day of the wedding, he was a true rockstar! He made sure the timeline flowed perfectly, from setting up the ceremony space to ensuring the reception transitions were seamless. His dedication and hands-on approach allowed us to enjoy every moment without worrying about a single thing.
Our wedding was a dream come true, and we owe so much of that to him and the team! Thank you, for everything you all did to make our day magical.We recently had our wedding at Pembroke Lodge, and I cannot say enough good things about the venue, the team and manager, Robert. From the moment we started planning to the big day itself, he was absolutely incredible.
Robert went above and beyond to ensure everything ran smoothly. He was always available to answer our questions, offer solutions, and provide creative suggestions that enhanced our vision. He coordinated effortlessly with our vendors, making sure everyone was on the same page, which took so much stress off our shoulders.
On the day of the wedding, he was a true rockstar! He made sure the timeline flowed perfectly, from setting up the ceremony space to ensuring the reception transitions were seamless. His dedication and hands-on approach allowed us to enjoy every moment without worrying about a single thing.
Our wedding was a dream come true, and we owe so much of that to him and the team! Thank you, for everything you all did to make our day magical. -
Quality of the service
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Rashel E. Sent on 21/09/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Wedding Venue
We could not have wished for a better wedding venue for our special day! Everyone went above and beyond to make sure our day goes perfectly without us having to worry about a single thing! A big shoutout to Nelson who was absolutely brilliant and made the day feel so calm and well thought through.
The food was delicious and all the team was so welcoming and super helpful on the day.
Thank you so much, we really really appreciate all the help!We could not have wished for a better wedding venue for our special day! Everyone went above and beyond to make sure our day goes perfectly without us having to worry about a single thing! A big shoutout to Nelson who was absolutely brilliant and made the day feel so calm and well thought through.
The food was delicious and all the team was so welcoming and super helpful on the day.
Thank you so much, we really really appreciate all the help! -
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Moe C. Sent on 20/09/20244.8 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A really great place, no regrets.
Pembroke Lodge was a fantastic place and my wife and myself have no regrets choosing it for our wedding venue.Pembroke Lodge was a fantastic place and my wife and myself have no regrets choosing it for our wedding venue. -
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Jennimarie I. Sent on 11/09/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stunning Venue
Pembroke Lodge exceeded our expectations in every way. It provided the perfect blend of elegance, charm, and top-notch service. If you’re looking for a wedding venue that offers a stunning setting, exceptional service, and an unforgettable experience, we highly recommend Pembroke Lodge. It truly made our wedding day a dream come true!Pembroke Lodge exceeded our expectations in every way. It provided the perfect blend of elegance, charm, and top-notch service. If you’re looking for a wedding venue that offers a stunning setting, exceptional service, and an unforgettable experience, we highly recommend Pembroke Lodge. It truly made our wedding day a dream come true! -
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Jennie A. Sent on 05/09/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful wedding at Pembroke Lodge
Thank you so much for our wedding on Saturday. It really was the best day of our lives! You all played such an important part in it running smoothly and we can’t thank you enough. So many of our guests have complimented how efficient and friendly your staff were and how beautiful the venue was.Thank you so much for our wedding on Saturday. It really was the best day of our lives! You all played such an important part in it running smoothly and we can’t thank you enough. So many of our guests have complimented how efficient and friendly your staff were and how beautiful the venue was. -
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Anna A. Sent on 02/09/20244.8 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful venue and a delightful team
We are so glad that we decided to hold our wedding at Pembroke Lodge. Of course the venue itself is beautiful, with wonderful views and surroundings, but the stand out is the team. They guided us every step of the way, were so helpful and flexible (accommodating all sorts of food allergies/intolerances/requests, setting up our "tuck shop" and doughnut tower, and so much more). We planned the wedding ourselves, and when the day came, we were able to totally relax and not worry about anything because Nelson and the team had thought of everything and kept everything running smoothly for us. Rest assured that you and your guests will be well taken care of, in every possible circumstance. When my grandmother felt unwell at the wedding, Nelson and his team reacted quickly and professionally, ensuring she had the care she needed. We wouldn't change a thing from our wedding day, and couldn't be happier with how the day went.We are so glad that we decided to hold our wedding at Pembroke Lodge. Of course the venue itself is beautiful, with wonderful views and surroundings, but the stand out is the team. They guided us every step of the way, were so helpful and flexible (accommodating all sorts of food allergies/intolerances/requests, setting up our "tuck shop" and doughnut tower, and so much more). We planned the wedding ourselves, and when the day came, we were able to totally relax and not worry about anything because Nelson and the team had thought of everything and kept everything running smoothly for us. Rest assured that you and your guests will be well taken care of, in every possible circumstance. When my grandmother felt unwell at the wedding, Nelson and his team reacted quickly and professionally, ensuring she had the care she needed. We wouldn't change a thing from our wedding day, and couldn't be happier with how the day went. -
Quality of the service
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