Skip to main content
Weddings

Pembroke Lodge, Richmond Park Reviews

Pembroke Lodge, Richmond Park

Pembroke Lodge, Richmond Park

Richmond-upon-Thames, Surrey
5.0 out of 5 rating, 1,129 reviews
More information

Reviews

We're all about trust. Our community relies on honest reviews to make your big decisions easier.
5.0 out of 5 rating
Hitched Wedding Awards 2024 Winner
5.0 out of 5 rating
1,129 reviews
100% recommend it
  • Quality of the service
    5 out of 5 rating
  • Response time
    5 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value for money
    5 out of 5 rating
  • Flexibility
    5 out of 5 rating

Badges

Hitched Wedding Awards 2024 Winner
Hitched Wedding Awards 2023 Winner
Hitched Wedding Awards 2022 Winner
  • Razvan
    Razvan Sent on 09/12/2024
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing Experience

    The staff has been very helpful. They have a lot of experience. Open to any suggestions and help in critical situations.
  • Maria
    Maria H. Sent on 19/11/2024
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Dream Wedding Venue

    We couldn’t have asked for a more perfect venue than Pembroke Lodge for our summer wedding. The setting was absolutely stunning, creating the most gorgeous backdrop for our special day. A huge thank you to our banqueting manager, Nelson, who went above and beyond to ensure everything ran smoothly.

    The team was incredibly supportive and accommodating throughout the planning process, making it an enjoyable and stress-free experience. Their professionalism and attention to detail made all the difference, and we’re so grateful for everything they did to make our day unforgettable. Highly recommend!
  • illustration stars

    Did the reviews win you over?

  • Susan
    Susie Sent on 11/11/2024
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Just do it. They are amazing!

    We got married on the 3rd of October this year, and the team made our day magical! What a smooth day. We loved every second of it! The guests loved everything, and raved about the food and organisation.
    Hiring Pembroke Lodge was easy. We had a viewing where all information was shared in detail and super clear to understand and make a decision.
    On the months leading up to the big day our contact was Alice. Alice is a star. Responsive, professional, and had answers and solutions to everything.
    On the day, Nelson coordinated the whole thing, minute by minute, and we are forever grateful for his politeness, professionalism and high spirits. We felt safe and in good hands. I would give Pembroke Lodge way over 5 stars if I could :)
  • K
    Kean S. Sent on 30/10/2024
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Amazing team delivered a perfect wedding!

    My wedding went without a hitch, thanks to the amazing team at Pembroke Lodge (special thanks to Nicola & Robert)! They made sure everything was set up perfectly on the day, exactly in the way we had requested, and then ensured the day itself went as smoothly as we could've hoped. Everything looked beautiful and the stunning views made all of our guests fall in love with the venue too.
  • Karen
    Karen L. Sent on 27/10/2024
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Perfect day

    We had the most perfect day. The team have all been so responsive and accommodating of our every request. The venue is beautiful and we were lucky to have gorgeous sunset views. It is truly a countryside wedding but conveniently close to London, which was important for our overseas guests. The food was fantastic and staff were professional and efficient. Would recommend to anyone.
  • Frankie
    Frankie H. Sent on 15/10/2024
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Thank you for making our day so special!

    We recently had our wedding at Pembroke Lodge, and I cannot say enough good things about the venue, the team and manager, Robert. From the moment we started planning to the big day itself, he was absolutely incredible.

    Robert went above and beyond to ensure everything ran smoothly. He was always available to answer our questions, offer solutions, and provide creative suggestions that enhanced our vision. He coordinated effortlessly with our vendors, making sure everyone was on the same page, which took so much stress off our shoulders.

    On the day of the wedding, he was a true rockstar! He made sure the timeline flowed perfectly, from setting up the ceremony space to ensuring the reception transitions were seamless. His dedication and hands-on approach allowed us to enjoy every moment without worrying about a single thing.

    Our wedding was a dream come true, and we owe so much of that to him and the team! Thank you, for everything you all did to make our day magical.
  • R
    Rashel E. Sent on 21/09/2024
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Best Wedding Venue

    We could not have wished for a better wedding venue for our special day! Everyone went above and beyond to make sure our day goes perfectly without us having to worry about a single thing! A big shoutout to Nelson who was absolutely brilliant and made the day feel so calm and well thought through.

    The food was delicious and all the team was so welcoming and super helpful on the day.

    Thank you so much, we really really appreciate all the help!
  • M
    Moe C. Sent on 20/09/2024
    4.8 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      4.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    A really great place, no regrets.

    Pembroke Lodge was a fantastic place and my wife and myself have no regrets choosing it for our wedding venue.
  • J
    Jennimarie I. Sent on 11/09/2024
    5 out of 5 rating
    • Quality of the service
      5.0 out of 5 rating
    • Response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value for money
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Stunning Venue

    Pembroke Lodge exceeded our expectations in every way. It provided the perfect blend of elegance, charm, and top-notch service. If you’re looking for a wedding venue that offers a stunning setting, exceptional service, and an unforgettable experience, we highly recommend Pembroke Lodge. It truly made our wedding day a dream come true!
illustration stars

Did the reviews win you over?