Red Lion Hotel Reviews
Red Lion Hotel
Basingstoke, HampshireReviews
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5.0 out of 5 rating
5.0 Fantastic
5.0 out of 5 rating
19 reviews
100% recommend it
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 4.9 out of 5 rating
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Flexibility 5 out of 5 rating
Badges
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Rosemary O. Sent on 13/04/20244.8 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Professional, friendly and supportive
We chose The Red Lion Hotel to host our reception because of its convenient location, inclusive package and lovely wedding coordinator, Jay. She was really clear in explaining everything we needed, always responded to our queries promptly, and worked with us to ensure that ourselves and our guests had our needs met, even when I remembered certain details on the morning of the wedding itself! Their preferred caterers (Lemon Stone Events) were particularly helpful in managing my dietary needs and anxieties.
Our guests got a slight discount to stay on the night of the wedding, and my husband and I got the bridal suite + full English breakfast included. I opted to stay the night beforehand so my makeup and dress could be sorted on-site, at an additional cost. As a fun addition, we were able to book one of the hotel conference rooms at an extra cost so that our more nerdy/introverted friends had a board-games room to go to! This suited most of our guests much more than the disco run by the DJ, whose costs were included in the package.We chose The Red Lion Hotel to host our reception because of its convenient location, inclusive package and lovely wedding coordinator, Jay. She was really clear in explaining everything we needed, always responded to our queries promptly, and worked with us to ensure that ourselves and our guests had our needs met, even when I remembered certain details on the morning of the wedding itself! Their preferred caterers (Lemon Stone Events) were particularly helpful in managing my dietary needs and anxieties.
Our guests got a slight discount to stay on the night of the wedding, and my husband and I got the bridal suite + full English breakfast included. I opted to stay the night beforehand so my makeup and dress could be sorted on-site, at an additional cost. As a fun addition, we were able to book one of the hotel conference rooms at an extra cost so that our more nerdy/introverted friends had a board-games room to go to! This suited most of our guests much more than the disco run by the DJ, whose costs were included in the package. -
Quality of the service
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Irati A. Sent on 28/06/20235 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Jaira Wedding
We had the best day ever. Staff at Red Lion are all lovely, welcoming and professional. Everyone in our family loved the food, It was amazing.
One of the wedding planners, Jay organised everything for us, she is an absolute star! She made our day perfect.
We couldn’t be happier ❤️We had the best day ever. Staff at Red Lion are all lovely, welcoming and professional. Everyone in our family loved the food, It was amazing.
One of the wedding planners, Jay organised everything for us, she is an absolute star! She made our day perfect.
We couldn’t be happier ❤️ -
Quality of the service
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Sue Sent on 17/04/20085 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic day
When we first visited the Red Lion we were so surprised how it had changed. We booked our wedding and from the time we booked to the day of our wedding the staff couldn't be more helpful. On the day it was fantastic, service was good, food was excellent and the staff friendly, a perfect combination to make Our Perfect day.When we first visited the Red Lion we were so surprised how it had changed. We booked our wedding and from the time we booked to the day of our wedding the staff couldn't be more helpful. On the day it was fantastic, service was good, food was excellent and the staff friendly, a perfect combination to make Our Perfect day. -
Quality of the service
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Anna Sent on 25/01/20075 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
What a great day
In the end of last year our friends held a small wedding reception at the Red Lion hotel, We all had a wonderful day, and the hotel was very nice. The Majority of the staff were very friendly, the only exception would be the young receptionist on duty in the morning Emma I think, was very surley and more interested in her mobile phone than helping the bride when requested.
In the end of last year our friends held a small wedding reception at the Red Lion hotel, We all had a wonderful day, and the hotel was very nice. The Majority of the staff were very friendly, the only exception would be the young receptionist on duty in the morning Emma I think, was very surley and more interested in her mobile phone than helping the bride when requested.
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Quality of the service
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Emma Sent on 08/12/20065 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Superb, would recommend
I recently attended my friends wedding at The Red Lion Hotel. The morning of the wedding came and the flowers were nothing like they were supposed to be. My friend was devastated. The General Manager, Mark took the problem out of our hands and had everything sorted. Within an hour we had a beautiful bouquet and were ready to go.
It is definitely a venue I would recommend to couples for their wedding. My friend’s wedding was beautiful. The General Manager, Mark made the day go so smoothly. He was really friendly and welcoming to all my friend’s guests. Nothing was too much trouble.
I recently attended my friends wedding at The Red Lion Hotel. The morning of the wedding came and the flowers were nothing like they were supposed to be. My friend was devastated. The General Manager, Mark took the problem out of our hands and had everything sorted. Within an hour we had a beautiful bouquet and were ready to go.
It is definitely a venue I would recommend to couples for their wedding. My friend’s wedding was beautiful. The General Manager, Mark made the day go so smoothly. He was really friendly and welcoming to all my friend’s guests. Nothing was too much trouble.
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Quality of the service
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Laurie Sent on 06/12/20065 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great fun!
It was a very hot day last summer but it was great having drinks out in the courtyard which had sheler for the kids. Air con inside was essential, worked well too. The day was great fun which was down to the staff mainly who were efficient but realy freindly, not all stuffy like some hotels.It was a very hot day last summer but it was great having drinks out in the courtyard which had sheler for the kids. Air con inside was essential, worked well too. The day was great fun which was down to the staff mainly who were efficient but realy freindly, not all stuffy like some hotels. -
Quality of the service
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Cher Sent on 19/05/20065 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent
I was out shopping and found the Red Lion Hotel in Basingstoke, & popped in for a cuppa, and was very pleasently suprised, where the rest of the old town was looking a bit tired and dated, the Red Lion was fresh & Modern and the choice of coffee's on offer was brilliant. I had a look around the hotel whilst I was there and I am now looking to hold my evening wedding reception there when I return from getting married in Cuba in October of this year.I was out shopping and found the Red Lion Hotel in Basingstoke, & popped in for a cuppa, and was very pleasently suprised, where the rest of the old town was looking a bit tired and dated, the Red Lion was fresh & Modern and the choice of coffee's on offer was brilliant. I had a look around the hotel whilst I was there and I am now looking to hold my evening wedding reception there when I return from getting married in Cuba in October of this year. -
Quality of the service
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Theresa Sent on 17/05/20065 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Lovely nights stay
I was a guest at a recent wedding held at the Red Lion Hotel and I was very impressed with the hotel and especially the bedrooms, ours was lovely with old fashioned features and for a town centre location was very quiet. I would definately return to this hotel for a weekend breakI was a guest at a recent wedding held at the Red Lion Hotel and I was very impressed with the hotel and especially the bedrooms, ours was lovely with old fashioned features and for a town centre location was very quiet. I would definately return to this hotel for a weekend break -
Quality of the service
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Lee Sent on 16/05/20065 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We wanted to express our thanks
Just wanted to say Thank You so much for everything. We had an absolutely amazing wedding day, it just couldn't have been better and was definitely the happiest I've ever been.
Mark Nicholson was just fantastic nothing was a problem, he was outstanding and so many people commented to us how great he was, also the catering staff, the waitresses & waiters were so happy & friendly & that really made a big difference to everyone. I hope they enjoyed it as much as we did although seeing as they were working I doubt it!
Just wanted to say Thank You so much for everything. We had an absolutely amazing wedding day, it just couldn't have been better and was definitely the happiest I've ever been.
Mark Nicholson was just fantastic nothing was a problem, he was outstanding and so many people commented to us how great he was, also the catering staff, the waitresses & waiters were so happy & friendly & that really made a big difference to everyone. I hope they enjoyed it as much as we did although seeing as they were working I doubt it!
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Quality of the service
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Kerri Sent on 16/05/20065 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
What a great day
I can honestly say that from start to finish there wasn't a thing we were disappointed with. On the day, Mark & Kieron ensured that it went smoothly and the evening flowed really well too. It couldn't have been better. Everyone complimented the food and I would say more about the buffet but unfortunately I was so busy, I didn't get much of it. Never mind, made up for it when we went on honeymoon !I can honestly say that from start to finish there wasn't a thing we were disappointed with. On the day, Mark & Kieron ensured that it went smoothly and the evening flowed really well too. It couldn't have been better. Everyone complimented the food and I would say more about the buffet but unfortunately I was so busy, I didn't get much of it. Never mind, made up for it when we went on honeymoon ! -
Quality of the service
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