Richmond Harbour Hotel Reviews

Reviews

Badges

• Stacey M. Sent on 26/12/2022
  5 out of 5 rating

  5.0
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    5.0

  A perfect stay

  We had such a fantastic stay at the Richmond Harbour Hotel for our wedding in July 2022. From start to finish the whole team there were so accommodating, professional and personable. The suite was a great size and we managed to get ready there with bride, 3 bridesmaids, mother of bride, photographer, videographer, hair stylist and makeup artist all fit very comfortably in the room. The hotel is modern yet classic, clean and the spa is fabulous. Just be sure to book in advance if you’d like any treatments.

  We had such a fantastic stay at the Richmond Harbour Hotel for our wedding in July 2022. From start to finish the whole team there were so accommodating, professional and personable. The suite was a great size and we managed to get ready there with bride, 3 bridesmaids, mother of bride, photographer, videographer, hair stylist and makeup artist all fit very comfortably in the room. The hotel is modern yet classic, clean and the spa is fabulous. Just be sure to book in advance if you’d like any treatments.
• Claire Sent on 15/08/2013
  5 out of 5 rating

  5.0
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    5.0
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  Perfect Day, Perfect Venue, Dreams Can Come True.

  We had our Civil Partnership in the Terrace Room and the Wedding Breakfast in the Conservatory on Saturday 3rd August 2013. The staff went out of their way to help make our day run smoothly and without any worries for us, so that it was perfect. All of our guests were impressed with the level of service received throughout the weekend. Having the private use of the garden with the Conservatory enabled us to have the evening reception inside and out during the summer evening. The food for both the day and evening was excellent. We were given choices for Vegetarian options and were able to taste these prior to the day, along with all the rest of the food that we selected. The location of the venue, with its close proximity of picturesque riverside views and Richmond Park is ideal for wedding photographs. The accommodation is superb. We would like to say a special thank you to the Duty Manager Paco. He went out of his way to make our day/weekend everything we could have wished for, he took the stress away!! and the events organisers, Grace and Emily for their excellent attention to detail, friendly manner and being skilled at taking the stress out of planning. We are so pleased that we chose this venue and would highly recommend it for Weddings & Civil Partnerships.

  We had our Civil Partnership in the Terrace Room and the Wedding Breakfast in the Conservatory on Saturday 3rd August 2013. The staff went out of their way to help make our day run smoothly and without any worries for us, so that it was perfect. All of our guests were impressed with the level of service received throughout the weekend. Having the private use of the garden with the Conservatory enabled us to have the evening reception inside and out during the summer evening. The food for both the day and evening was excellent. We were given choices for Vegetarian options and were able to taste these prior to the day, along with all the rest of the food that we selected. The location of the venue, with its close proximity of picturesque riverside views and Richmond Park is ideal for wedding photographs. The accommodation is superb. We would like to say a special thank you to the Duty Manager Paco. He went out of his way to make our day/weekend everything we could have wished for, he took the stress away!! and the events organisers, Grace and Emily for their excellent attention to detail, friendly manner and being skilled at taking the stress out of planning. We are so pleased that we chose this venue and would highly recommend it for Weddings & Civil Partnerships.
• Naomi Sent on 04/04/2012
  5 out of 5 rating

  5.0
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    5.0

  Thank you

  I should like to express my huge thanks to you and your staff for making Naomi and Carlos' wedding celebration last Friday 19 August such a perfect occasion. The food, the timing, the quick attentive service of the staff left nothing to be desired. Thank you all so very, very much.

  I should like to express my huge thanks to you and your staff for making Naomi and Carlos' wedding celebration last Friday 19 August such a perfect occasion. The food, the timing, the quick attentive service of the staff left nothing to be desired. Thank you all so very, very much.
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• Jordan Sent on 15/01/2012
  5 out of 5 rating

  5.0
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    5.0
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  Perfect Wedding Venue

  My wife and I had out wedding at the Richmond Gate Hotel. The hotel was the perfect setting for the day, we got married in the Terrace room and had the reception in the Conservatory. Every guest was thoroughly impressed by the hotel and the rooms as quite a few stayed the night. The service was impeccable and the staff were incredible. The food served for the wedding breakfast was absolutely amazing. The rooms were very clean and comfortable and we would not hesitate to return. Might have to get divorced just so we can do it all again.

  My wife and I had out wedding at the Richmond Gate Hotel. The hotel was the perfect setting for the day, we got married in the Terrace room and had the reception in the Conservatory. Every guest was thoroughly impressed by the hotel and the rooms as quite a few stayed the night. The service was impeccable and the staff were incredible. The food served for the wedding breakfast was absolutely amazing. The rooms were very clean and comfortable and we would not hesitate to return. Might have to get divorced just so we can do it all again.
• John Sent on 22/06/2011
  5 out of 5 rating

  5.0
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  What a perfect day!

  We had the most wonderful wedding day. Several of our guests who were staying at the hotel commented on how friendly and helpful all the staff were and how lovely the rooms were. The food was excellent and the service exceptional. I would highly recommend this hotel to anyone, and we are intending to go back to stay for our 1st year anniversary!

  We had the most wonderful wedding day. Several of our guests who were staying at the hotel commented on how friendly and helpful all the staff were and how lovely the rooms were. The food was excellent and the service exceptional. I would highly recommend this hotel to anyone, and we are intending to go back to stay for our 1st year anniversary!
• Kate Sent on 21/06/2011
  5 out of 5 rating

  5.0
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  The day was exactly what we wanted...

  Graham and I just wanted to thank you and the staff at Richmond Gate for all your hard work in making our wedding day so special. The day was exactly what we wanted and all our guests commented on the great service they received. Everyone was made to feel very welcome and we had an amazing day.
  
  Thank you again for everything.

  Graham and I just wanted to thank you and the staff at Richmond Gate for all your hard work in making our wedding day so special. The day was exactly what we wanted and all our guests commented on the great service they received. Everyone was made to feel very welcome and we had an amazing day.
  
  Thank you again for everything.
• Simon Sent on 21/06/2011
  5 out of 5 rating

  5.0
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  Everything went brilliantly...

  We just wanted to say a huge thank you for last Saturday. Everything went brilliantly. We were thrilled with the look of the hotel, the service and the food. Many of our guests said the food was hands down the best they had ever had at a wedding. Everything ran very smoothly and please pass our thanks to the rest of the staff.
  
  We know the party got a bit loud so please accept our apologies for that, I think everyone was having such a great time that a few people got a bit carried away.
  
  We would not hesitate to recommend the Richmond Gate as a venue and would be more than happy to provide a testimonial if you would like. We also have some stunning photos of the hotel, with and without people in them so if you would like any of those please let us know.
  
  Once again many thanks.

  We just wanted to say a huge thank you for last Saturday. Everything went brilliantly. We were thrilled with the look of the hotel, the service and the food. Many of our guests said the food was hands down the best they had ever had at a wedding. Everything ran very smoothly and please pass our thanks to the rest of the staff.
  
  We know the party got a bit loud so please accept our apologies for that, I think everyone was having such a great time that a few people got a bit carried away.
  
  We would not hesitate to recommend the Richmond Gate as a venue and would be more than happy to provide a testimonial if you would like. We also have some stunning photos of the hotel, with and without people in them so if you would like any of those please let us know.
  
  Once again many thanks.
• Nicola Sent on 14/01/2010
  5 out of 5 rating

  5.0
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    5.0

  Most Perfect Wedding

  I am just writing to thank a wonderful team for the most perfect wedding for Frank and myself at the Richmond Gate Hotel. The attention to detail and personal service was superb, not to mention the food and ambience. I would like to add special personal thanks to Emma and Bibiane (for the superb overall event management), Sharon (who was absolutely lovely and caring), Nicholas (who was similarly reassuring and helpful) and Dev, who was utterly professional, efficient and discreet. In addition, all the other staff encountered were equally charming. Please pass on our personal thanks.
  
  I would not hesitate to recommend your hotel and, for the record, all of our guests were equally impressed!

  I am just writing to thank a wonderful team for the most perfect wedding for Frank and myself at the Richmond Gate Hotel. The attention to detail and personal service was superb, not to mention the food and ambience. I would like to add special personal thanks to Emma and Bibiane (for the superb overall event management), Sharon (who was absolutely lovely and caring), Nicholas (who was similarly reassuring and helpful) and Dev, who was utterly professional, efficient and discreet. In addition, all the other staff encountered were equally charming. Please pass on our personal thanks.
  
  I would not hesitate to recommend your hotel and, for the record, all of our guests were equally impressed!
• Graham Sent on 14/01/2010
  5 out of 5 rating

  5.0
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  Absolutely Wonderful

  The wedding was absolutely wonderful. The weather was perfect, the church service very moving, and the reception fantastic. The Richmond Gate staff did an excellent job in serving us and a great time was had by everyone. As expected, we ran a bit late after the church service, what with the photographer wanting to get some good shots on the Hill overlooking the Thames, so eventually the disco was later than expected starting. That was of minor concern, however, as all the guests were thoroughly enjoying the occasion. The pianist was excellent, the food delicious, the service spot on, and the whole ambience of the hotel and garden just perfect. Even the speeches, mine included, were a huge success. We had a well earned night at the hotel and I had a refreshing swim in the morning followed by a beautiful breakfast. The staff were most helpful in boxing up the heavy tiers of cake and bringing them out to my car. Everyone was most impressed with Richmond Gate and appreciated that it was a beautiful venue for a special occasion.
  
  Please thank all the staff for making the wedding celebration such a success and thank you, Emma, for your professionalism in preparing the way.

  The wedding was absolutely wonderful. The weather was perfect, the church service very moving, and the reception fantastic. The Richmond Gate staff did an excellent job in serving us and a great time was had by everyone. As expected, we ran a bit late after the church service, what with the photographer wanting to get some good shots on the Hill overlooking the Thames, so eventually the disco was later than expected starting. That was of minor concern, however, as all the guests were thoroughly enjoying the occasion. The pianist was excellent, the food delicious, the service spot on, and the whole ambience of the hotel and garden just perfect. Even the speeches, mine included, were a huge success. We had a well earned night at the hotel and I had a refreshing swim in the morning followed by a beautiful breakfast. The staff were most helpful in boxing up the heavy tiers of cake and bringing them out to my car. Everyone was most impressed with Richmond Gate and appreciated that it was a beautiful venue for a special occasion.
  
  Please thank all the staff for making the wedding celebration such a success and thank you, Emma, for your professionalism in preparing the way.
• Clara Sent on 14/01/2010
  5 out of 5 rating

  5.0
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  Pefect Venue and 1st Class Service

  I just wanted to thank you and the team at the Richmond Gate Hotel for all you did helping us to organise such a wonderful reception. Everything was perfect, the room looked great and it was a real bonus to be able to use the garden too. Please pass on our thanks to the chef, the food was really first class.

  I just wanted to thank you and the team at the Richmond Gate Hotel for all you did helping us to organise such a wonderful reception. Everything was perfect, the room looked great and it was a real bonus to be able to use the garden too. Please pass on our thanks to the chef, the food was really first class.

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