Sandon Manor Reviews

Reviews

4.9 out of 5 rating

4.9 Excellent

4.9 out of 5 rating

39 reviews

97% recommend it

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• Quality of the service
  4.9 out of 5 rating
  4.9
• Response time
  4.9 out of 5 rating
  4.9
• Professionalism
  4.9 out of 5 rating
  4.9
• Value for money
  4.8 out of 5 rating
  4.8
• Flexibility
  4.7 out of 5 rating
  4.7

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  Rachael C. Sent on 03/09/2024
  5 out of 5 rating

  5.0
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  The wedding of our DREAMS!

  To Holly, Louise, Tom & Kate, wow, what can we say but the biggest thank you for the best day of our lives! When we viewed the beautiful venue over two years ago we just knew instantly Sandon Manor was the one, not just because it’s stunning, but you guys are amazing! Thank you for making all our wedding dreams come true. Forever grateful and can’t wait to return to reminisce. Lots of love, the new Mr & Mrs Jakes xxx

  To Holly, Louise, Tom & Kate, wow, what can we say but the biggest thank you for the best day of our lives! When we viewed the beautiful venue over two years ago we just knew instantly Sandon Manor was the one, not just because it’s stunning, but you guys are amazing! Thank you for making all our wedding dreams come true. Forever grateful and can’t wait to return to reminisce. Lots of love, the new Mr & Mrs Jakes xxx

  • +11 Photos

  Sandon Manor's reply:

  Hi Rachael,
  
  Thank you so much for your kind words. It’s been an absolute pleasure to host your wedding. Wishing you both a lifetime of happiness!
  
  Best wishes,
• Sarah W. Sent on 09/12/2024
  5 out of 5 rating

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  The most amazing wedding ever

  We cannot recommend Sandon Manor enough. From the quality of the service, the helpfulness and friendliness of the team, the beautiful accommodation and the most amazing venue which all or guests loved partying the night away in. To make it even more special the Manor is in amazing grounds in beautiful countryside and nature reserves.
  Sandon Manor made our dream come true.

  We cannot recommend Sandon Manor enough. From the quality of the service, the helpfulness and friendliness of the team, the beautiful accommodation and the most amazing venue which all or guests loved partying the night away in. To make it even more special the Manor is in amazing grounds in beautiful countryside and nature reserves.
  Sandon Manor made our dream come true.
• Rachel L. Sent on 09/12/2024
  5 out of 5 rating

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  Absolutely incredible venue and an amazing team behind it

  I couldn't recommend Sandon Manor highly enough - from our first enquiry to our Wedding, nothing was too much trouble. The team are so friendly and easy to communicate with, very approachable and responsive. They respond to any questions immediately and having the day before to set up with Tom was fantastic. Styaying in the Manor House and Dovecote was the icing on the cake as to be with friends and family the night before and the day after was so fabulous. On the day Tom and the team were absolutely fantastic and couldn't have done more to make our special day. We couldn't have dreamt of anywhere more perfect than Sandon Manor - a huge thank you to all the staff.

  I couldn't recommend Sandon Manor highly enough - from our first enquiry to our Wedding, nothing was too much trouble. The team are so friendly and easy to communicate with, very approachable and responsive. They respond to any questions immediately and having the day before to set up with Tom was fantastic. Styaying in the Manor House and Dovecote was the icing on the cake as to be with friends and family the night before and the day after was so fabulous. On the day Tom and the team were absolutely fantastic and couldn't have done more to make our special day. We couldn't have dreamt of anywhere more perfect than Sandon Manor - a huge thank you to all the staff.
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• Beth B. Sent on 08/12/2024
  1.4 out of 5 rating

  1.4
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  Deceitful and callous team - AVOID at all costs

  If you are considering Sandon Manor for your wedding venue, I beg you: scratch it off your list now. Yes, the house and grounds are beautiful, but the people behind it are absolutely awful. They ruined our wedding experience.
  
  I will get straight to it. Sandon Manor has a very strict policy on guests leaving the site by 11:30pm (and no one is allowed back to the Manor unless they’re official guests staying overnight). We had lots of international guests at our wedding. Many hadn’t seen each other in years and would be jetlagged - we thought they may be keen to continue chatting after 11:30pm. With this in mind, we made a booking with Sandon Village Hall via our contacts at the church (where we were attending services and later married). They granted us access to the village hall until 1am as a contingency spill over space.
  
  We mentioned this in passing during our online meeting with one of the Sandon Manor team a month before our wedding. Within hours, I received a voicemail from the lady in charge of Village Hall bookings saying (quote) “someone at Sandon Manor is trying to throw a spanner into the works for you”. It soon transpired that they had raised an official complaint to the parish council and pressurised the village hall team into cancelling our booking. To be clear, Sandon village Hall and Sandon Manor are entirely separate entities – there is no crossover between them whatsoever, as the owner of Sandon Manor later acknowledged.
  
  It gets worse. Gob smacked, we asked Kate – the owner of Sandon Manor – for a call to find out what was going on. She was abhorrent, trying to justify her meddling as a necessary measure to protect her wedding license (side note: with Sandon Manor it is always about the money – once your deposit is paid they care nothing for your ‘special day’; you are just another cash cow). Did she apologise for stabbing us, her clients, in the back? No, she did not. She could not even fathom how hurt we were by being completely bypassed in the communication chain and how deceitful and disrespectful this was. My husband and I were quite literally left speechless. We’ve never experienced this sort of treatment from anyone, let alone our wedding venue - to whom we were paying many thousands of pounds. Dealing with this stress in the final month of wedding prep really took its toll on us and soured things. We no longer looked forward to our day, rather dreaded what Sandon Manor might do next.
  
  Aside from this major incident, there were many other occasions when Sandon Manor were unhelpful and unfeeling in their interactions with us:
  
  - We enquired if it would be possible to arrange a large pizza takeaway order instead of using Sandon Manor’s caterer for our late night food. One of the team explained on a call that this wasn’t contractually possible; we acknowledged this. We then received an email saying ‘If you are unable to follow this or any other of our T&C's we would be happy to cancel your booking.’ This was less than a month before our wedding.
  - We had a harpist perform in the church. We were told she wasn’t allowed to play during our drinks reception in the grounds due to potential noise complaints (an acoustic harp at 2pm in the afternoon). No other music was permitted outside the house.
  - Sandon Manor is an incredibly expensive (in hindsight, grossly overpriced) venue. But we were also hit with hidden fees when booking their accommodation option - an extra £425 ‘cleaning fee’ was added to our bill.
  - At the time of booking, Sandon was running a promotion waivering the £700 fee for hiring their ceremony space. As we were marrying at the church, we asked if it would please be possible to put this towards other elements of our day i.e. using their festoon string of lights in the barn (for which they charge £450). They refused.
  - We were unsure about booking the 1-bed Dovecote on the grounds as - at £499 for the weekend - it was a considerable expense. While we were deciding Sandon Manor rented it out on Air BnB (to one of our guests, which made for a very awkward conversation).
  
  To summarise, you only get one wedding day. Kate and her team absolutely ruined ours. There are so many other lovely venues in north Hertfordshire run by decent, humane people. Please prioritise your happiness and choose wisely. I wish we had.

  If you are considering Sandon Manor for your wedding venue, I beg you: scratch it off your list now. Yes, the house and grounds are beautiful, but the people behind it are absolutely awful. They ruined our wedding experience.
  
  I will get straight to it. Sandon Manor has a very strict policy on guests leaving the site by 11:30pm (and no one is allowed back to the Manor unless they’re official guests staying overnight). We had lots of international guests at our wedding. Many hadn’t seen each other in years and would be jetlagged - we thought they may be keen to continue chatting after 11:30pm. With this in mind, we made a booking with Sandon Village Hall via our contacts at the church (where we were attending services and later married). They granted us access to the village hall until 1am as a contingency spill over space.
  
  We mentioned this in passing during our online meeting with one of the Sandon Manor team a month before our wedding. Within hours, I received a voicemail from the lady in charge of Village Hall bookings saying (quote) “someone at Sandon Manor is trying to throw a spanner into the works for you”. It soon transpired that they had raised an official complaint to the parish council and pressurised the village hall team into cancelling our booking. To be clear, Sandon village Hall and Sandon Manor are entirely separate entities – there is no crossover between them whatsoever, as the owner of Sandon Manor later acknowledged.
  
  It gets worse. Gob smacked, we asked Kate – the owner of Sandon Manor – for a call to find out what was going on. She was abhorrent, trying to justify her meddling as a necessary measure to protect her wedding license (side note: with Sandon Manor it is always about the money – once your deposit is paid they care nothing for your ‘special day’; you are just another cash cow). Did she apologise for stabbing us, her clients, in the back? No, she did not. She could not even fathom how hurt we were by being completely bypassed in the communication chain and how deceitful and disrespectful this was. My husband and I were quite literally left speechless. We’ve never experienced this sort of treatment from anyone, let alone our wedding venue - to whom we were paying many thousands of pounds. Dealing with this stress in the final month of wedding prep really took its toll on us and soured things. We no longer looked forward to our day, rather dreaded what Sandon Manor might do next.
  
  Aside from this major incident, there were many other occasions when Sandon Manor were unhelpful and unfeeling in their interactions with us:
  
  - We enquired if it would be possible to arrange a large pizza takeaway order instead of using Sandon Manor’s caterer for our late night food. One of the team explained on a call that this wasn’t contractually possible; we acknowledged this. We then received an email saying ‘If you are unable to follow this or any other of our T&C's we would be happy to cancel your booking.’ This was less than a month before our wedding.
  - We had a harpist perform in the church. We were told she wasn’t allowed to play during our drinks reception in the grounds due to potential noise complaints (an acoustic harp at 2pm in the afternoon). No other music was permitted outside the house.
  - Sandon Manor is an incredibly expensive (in hindsight, grossly overpriced) venue. But we were also hit with hidden fees when booking their accommodation option - an extra £425 ‘cleaning fee’ was added to our bill.
  - At the time of booking, Sandon was running a promotion waivering the £700 fee for hiring their ceremony space. As we were marrying at the church, we asked if it would please be possible to put this towards other elements of our day i.e. using their festoon string of lights in the barn (for which they charge £450). They refused.
  - We were unsure about booking the 1-bed Dovecote on the grounds as - at £499 for the weekend - it was a considerable expense. While we were deciding Sandon Manor rented it out on Air BnB (to one of our guests, which made for a very awkward conversation).
  
  To summarise, you only get one wedding day. Kate and her team absolutely ruined ours. There are so many other lovely venues in north Hertfordshire run by decent, humane people. Please prioritise your happiness and choose wisely. I wish we had.
• Bryndis S. Sent on 10/11/2024
  5 out of 5 rating

  5.0
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  A fab venue and team

  Sandon Manor is a stunning wedding venue with a great team behind it. The exclusive use of the manor for the weekend was a highlight, allowing us to relax with friends and family in the lead up to and after the big day. The Sandon team were brilliant, guiding us through the planning process and ensuring everything ran smoothly on the day. We couldn't have asked for a better place and team to help us celebrate our big day.

  Sandon Manor is a stunning wedding venue with a great team behind it. The exclusive use of the manor for the weekend was a highlight, allowing us to relax with friends and family in the lead up to and after the big day. The Sandon team were brilliant, guiding us through the planning process and ensuring everything ran smoothly on the day. We couldn't have asked for a better place and team to help us celebrate our big day.

  Sandon Manor's reply:

  Hi Bryndis,
  Thank you so much for your lovely review. We loved your wedding and really enjoyed working with you both in the lead up to your big day! You and your guests were all lovely. It was the best celebration! Congratulations again!
• Suzanne E. Sent on 22/10/2024
  5 out of 5 rating

  5.0
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  We knew it was the one when we first saw it!

  We couldn’t have asked for a more perfect venue for our special day. Holly, Tom and the rest of the brilliant team made us feel welcome from day one. Special mention to Tom for making the day run so seamlessly, so professional and accommodating of all our needs.
  
  The venue itself is stunning, located in the beautiful Hertfordshire countryside. The Manor House makes for a tremendous location to prepare, and the Dovecote suite is a nice touch: a great addition for the groom to spend the last night. We loved the small details of the characteristic main venue, with the botanical feel to the bar a great backdrop to the barn.
  
  It’s a shame we can’t stay every week!
  
  Dan & Suzanne
  
  

  We couldn’t have asked for a more perfect venue for our special day. Holly, Tom and the rest of the brilliant team made us feel welcome from day one. Special mention to Tom for making the day run so seamlessly, so professional and accommodating of all our needs.
  
  The venue itself is stunning, located in the beautiful Hertfordshire countryside. The Manor House makes for a tremendous location to prepare, and the Dovecote suite is a nice touch: a great addition for the groom to spend the last night. We loved the small details of the characteristic main venue, with the botanical feel to the bar a great backdrop to the barn.
  
  It’s a shame we can’t stay every week!
  
  Dan & Suzanne
  
  

  Sandon Manor's reply:

  Hi Suzanne,
  
  We are so thrilled to hear you had the most awesome time! We absolutely loved your wedding day- so much energy and joy, it was delightful! Thank you so much for your review, please do come and stay again!

  • +4 Photos
• Emily Sent on 26/08/2024
  5 out of 5 rating

  5.0
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  Simply perfection

  From the moment we visited Sandon Manor we knew this would be our wedding venue for 9 September 2023. Seeing the spectacular finish of the house carry through to the completed venue just shows the high level of attention to detail this venue had to offer.
  
  Holly, Tom and the rest of the team filled us with confidence right from our first interactions, annd went above and beyond on the wedding weekend itself to facilitate us, our suppliers and guests. The main house, dovecote, annex and extensive grounds were a wonderful way to have close family stay with us on site, and so handy to be able to all get ready nearby the morning of.
  
  Thank you for making our wedding weekend a truly memorable occasion, for us and our families. We all look back on this day with the happiest, sunniest memories and Sandon Manor will always have a very special place in our hearts.

  From the moment we visited Sandon Manor we knew this would be our wedding venue for 9 September 2023. Seeing the spectacular finish of the house carry through to the completed venue just shows the high level of attention to detail this venue had to offer.
  
  Holly, Tom and the rest of the team filled us with confidence right from our first interactions, annd went above and beyond on the wedding weekend itself to facilitate us, our suppliers and guests. The main house, dovecote, annex and extensive grounds were a wonderful way to have close family stay with us on site, and so handy to be able to all get ready nearby the morning of.
  
  Thank you for making our wedding weekend a truly memorable occasion, for us and our families. We all look back on this day with the happiest, sunniest memories and Sandon Manor will always have a very special place in our hearts.

  • +4 Photos

  Sandon Manor's reply:

  Hi Emily, lovely to hear from you and thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your experience with us. We loved hosting you and your guests last year, it was such a wonderful wedding! Come back and see us again one day! Best wishes The Sandon Manor Team
• Beth F. Sent on 25/08/2024
  5 out of 5 rating

  5.0
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  What a spectacular venue!

  We had the most amazing wedding weekend at Sandon Manor.
  
  The venue itself is the perfect backdrop for a wedding, our photos looked amazing from every single angle. There were so many spaces to make use of throughout the day which helped things to run incredibly smoothly and meant we didn’t need to have a ‘turnaround’ during the evening. The spaces really wowed our guests and created such a lovely atmosphere. Including the ‘club room’ dance floor that had our guests dancing until the very last song!
  
  We stayed at the Manor House for the weekend, extending our wedding into a perfect weekend retreat. The house itself is beautiful, with lots of different areas for everyone to relax, and the perfect peaceful location to chill the night before the big day!
  
  From our first viewing to checking out the day after our wedding, the Sandon staff were attentive, friendly and helped us feel relaxed and looked after throughout an otherwise overwhelming process. We’d highly recommend this venue to anyone looking for a beautiful, peaceful and unique wedding venue!

  We had the most amazing wedding weekend at Sandon Manor.
  
  The venue itself is the perfect backdrop for a wedding, our photos looked amazing from every single angle. There were so many spaces to make use of throughout the day which helped things to run incredibly smoothly and meant we didn’t need to have a ‘turnaround’ during the evening. The spaces really wowed our guests and created such a lovely atmosphere. Including the ‘club room’ dance floor that had our guests dancing until the very last song!
  
  We stayed at the Manor House for the weekend, extending our wedding into a perfect weekend retreat. The house itself is beautiful, with lots of different areas for everyone to relax, and the perfect peaceful location to chill the night before the big day!
  
  From our first viewing to checking out the day after our wedding, the Sandon staff were attentive, friendly and helped us feel relaxed and looked after throughout an otherwise overwhelming process. We’d highly recommend this venue to anyone looking for a beautiful, peaceful and unique wedding venue!

  • +5 Photos

  Sandon Manor's reply:

  Thank you so much Beth, we are so thrilled you had the most amazing day! We loved hosting your wedding day. Gorgeous photos too- we love the composition in front of the house! Best wishes
  from us all at Sandon Manor.
  
• Glyn Sent on 19/08/2024
  5 out of 5 rating

  5.0
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  Simply Stunning Location Made even better by the Professionalism & Personalities of the Venue Team

  The beautiful Manor House, Dovecote and Annex provided our immediate wedding party with a well catered for, homely and elegant place to stay. The extended Wedding venue, ceremony hall, courtyard and Barn, is not least beautiful but providing a gorgeous backdrop to our celebrations and excellent options to personalise our experience. From start to finish we have had such wonderful and positive dealings with Sandon Manor and the Venue team with their simply faultless, professional and moreover warm & personable approach, at no point did we feel we were just another customer. Of course as the Bride and Groom we are delighted this was our experience but this is further vindicated and perhaps more notably so by the positive and favourable comments by ALL our suppliers and so many guests. The brilliant design and layout of the facilities and the helpfulness of the staff was mentioned many times, and with special credit to Louise, Adam and Roger who chaperoned our day with collective calm and helpfulness as well the pre organisation and attention to detail administered by Kate and her Team, including Holly & Tom from whom our numerous enquiries were always dealt with efficiency and charm. Of note, the new residential barn currently being constructed will add accommodation for an additional 30 guests which will be a huge bonus. A gushing perhaps but very worthy review… we can’t thank them enough or recommend Sandon Manor any more highly as your perfect venue.

  The beautiful Manor House, Dovecote and Annex provided our immediate wedding party with a well catered for, homely and elegant place to stay. The extended Wedding venue, ceremony hall, courtyard and Barn, is not least beautiful but providing a gorgeous backdrop to our celebrations and excellent options to personalise our experience. From start to finish we have had such wonderful and positive dealings with Sandon Manor and the Venue team with their simply faultless, professional and moreover warm & personable approach, at no point did we feel we were just another customer. Of course as the Bride and Groom we are delighted this was our experience but this is further vindicated and perhaps more notably so by the positive and favourable comments by ALL our suppliers and so many guests. The brilliant design and layout of the facilities and the helpfulness of the staff was mentioned many times, and with special credit to Louise, Adam and Roger who chaperoned our day with collective calm and helpfulness as well the pre organisation and attention to detail administered by Kate and her Team, including Holly & Tom from whom our numerous enquiries were always dealt with efficiency and charm. Of note, the new residential barn currently being constructed will add accommodation for an additional 30 guests which will be a huge bonus. A gushing perhaps but very worthy review… we can’t thank them enough or recommend Sandon Manor any more highly as your perfect venue.

  • +4 Photos

  Sandon Manor's reply:

  Thank you so much Glyn, we absolutely loved working with you both on your awesome wedding day, you and your guests were such a delight, so much fun and laughter, a truly special day. Thank you for choosing Sandon Manor. Wishing you a lifetime of happiness.
  
• Emma J. Sent on 18/08/2024
  4.8 out of 5 rating

  4.8
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    5.0

  A stunning Hertfordshire venue

  We had the most magical wedding weekend at Sandon. From originally seeing the venue mid renovation over a year and a half ago to finally getting to celebrate our big day in the newly renovated medieval barn was so special. Sandon have done an amazing job renovating the whole venue, modernising whilst also keeping all the amazing history and charm of the house and the barns. All our guests commented on how stunning the venue was and our wedding party absolutely loved the house. There are not many venues you can find which have the versatility Sandon does to cater for both indoor and outdoor weddings and different spaces to use across the site, as well as having the luxury of the venue for the whole weekend to spend quality time with your friends and family in the house. We were very lucky to have got married in Sandon Church as well which is stunning in itself. The team at Sandon are also superb- a big thank you to Holly, Tom, Silke and Kate for all your hard work in making our day and weekend so special. E&T

  We had the most magical wedding weekend at Sandon. From originally seeing the venue mid renovation over a year and a half ago to finally getting to celebrate our big day in the newly renovated medieval barn was so special. Sandon have done an amazing job renovating the whole venue, modernising whilst also keeping all the amazing history and charm of the house and the barns. All our guests commented on how stunning the venue was and our wedding party absolutely loved the house. There are not many venues you can find which have the versatility Sandon does to cater for both indoor and outdoor weddings and different spaces to use across the site, as well as having the luxury of the venue for the whole weekend to spend quality time with your friends and family in the house. We were very lucky to have got married in Sandon Church as well which is stunning in itself. The team at Sandon are also superb- a big thank you to Holly, Tom, Silke and Kate for all your hard work in making our day and weekend so special. E&T

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