St Ives Harbour Hotel & Spa Reviews

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86 reviews

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  Sophie B. Sent on 05/04/2023
  4.8 out of 5 rating

  4.8
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  Perfect Venue, Professional Staff

  Couldn't be happier we had our wedding here on 4th March 2023. Wonderful service from Bliss and Hannah who took incredible care of us on the day, guiding us through and answering all questions and requests with a smile. 'Evening' Hannah was outstanding throughout the meal and reception, so receptive and went over-and-above to ensure everything ran smoothly. We also have to praise the bar staff, who were extremely friendly and helpful.
  
  Even on a slightly overcast day the views were spectacular, and guests even caught glimpse of some dolphins in the bay whilst waiting for the ceremony to start. The buffet was fantastic, would definitely recommend if you want a relaxed vibe and loads of food. The team also massively helped us out at short notice in hosting a meal the night before the wedding, when another restaurant let us down. Worth noting we had to hire in a fair bit of décor, but the team were very receptive in helping us organise this. Looking forward to coming back to visit!
  

  Couldn't be happier we had our wedding here on 4th March 2023. Wonderful service from Bliss and Hannah who took incredible care of us on the day, guiding us through and answering all questions and requests with a smile. 'Evening' Hannah was outstanding throughout the meal and reception, so receptive and went over-and-above to ensure everything ran smoothly. We also have to praise the bar staff, who were extremely friendly and helpful.
  
  Even on a slightly overcast day the views were spectacular, and guests even caught glimpse of some dolphins in the bay whilst waiting for the ceremony to start. The buffet was fantastic, would definitely recommend if you want a relaxed vibe and loads of food. The team also massively helped us out at short notice in hosting a meal the night before the wedding, when another restaurant let us down. Worth noting we had to hire in a fair bit of décor, but the team were very receptive in helping us organise this. Looking forward to coming back to visit!
  

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  St Ives Harbour Hotel & Spa's reply:

  Dear Sophie & Joe,
  
  Thank you so much for your glowing review! We are so pleased to hear you had an amazing day here with us and I'll be sure to pass on your comments to both Hannah's. I am sure they will be as pleased to read them as I am.
  
  We are so glad that you enjoyed the food and service and how amazing that your guests had a glimpse of the dolphins in the bay pre-ceremony also.
  
  We cant wait to welcome you both back here at the hotel and thank you once again for letting us be part of your special day - it was such a pleasure.
  
  Best wishes,
  
  Bliss Festorazzi
  Wedding & Events Sales Manager
• Lauren N. Sent on 25/10/2024
  5 out of 5 rating

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  The best!!

  We recently got married at St Ives Harbour Hotel, and several members of our friends and family also stayed alongside us at the venue. We cannot praise nor thank each and every staff member enough - nothing was too much for any of them. The rooms were beautifully clean and equipped, with comfy beds and plenty of space, and the food and drinks were absolutely delicious. The events team were incredible, and made us feel like real VIP's. They came across as incredibly professional, and showed care right from the get go. We were fortunate enough to have beautiful sunshine throughout the day so headed down to the beach for some photos, knowing our guests would be in good hands back at the hotel. We will be sure to return for our anniversary next year, and hopefully make it a tradition. We would 1000% recommend to anyone considering the Harbour Hotel as a wedding venue. Thank you so so much for making our wedding day perfect!!
  P.S. photos courtesy of Nick Walker who we would also recommend in a heartbeat!!

  We recently got married at St Ives Harbour Hotel, and several members of our friends and family also stayed alongside us at the venue. We cannot praise nor thank each and every staff member enough - nothing was too much for any of them. The rooms were beautifully clean and equipped, with comfy beds and plenty of space, and the food and drinks were absolutely delicious. The events team were incredible, and made us feel like real VIP's. They came across as incredibly professional, and showed care right from the get go. We were fortunate enough to have beautiful sunshine throughout the day so headed down to the beach for some photos, knowing our guests would be in good hands back at the hotel. We will be sure to return for our anniversary next year, and hopefully make it a tradition. We would 1000% recommend to anyone considering the Harbour Hotel as a wedding venue. Thank you so so much for making our wedding day perfect!!
  P.S. photos courtesy of Nick Walker who we would also recommend in a heartbeat!!

  • +4 Photos

  St Ives Harbour Hotel & Spa's reply:

  Dear Lauren & Kyle,
  
  It is such a pleasure to read your lovely review! Thank you so much for all your wonderful feedback, I will make sure to share your kind words with the wider team.
  
  We are so happy you both had an amazing day and all of your family and friends enjoyed themselves!
  
  It was such a beautiful sunny day for you and your photos are stunning! Thank you so much for sharing these.
  
  We look forward to welcoming you back to the hotel for many anniversaries to come !
  
  Best Wishes,
  
  Kelsie McPhail
  Senior Wedding & Events Sales Coordinator
• Ila S. Sent on 18/09/2024
  5 out of 5 rating

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  The perfect place for our perfect wedding ceremony!

  We want to say a huge thank you to our amazing wedding venue, Harbour Hotel. It was the perfect place we were looking for our elopement-style wedding ceremony. The staff were so lovely, special thanks to Sydney and Frances for managing everything so smoothly. You guys are the dream team! We also want to extend our gratitude to the admin who worked on July 16, 2024, for helping us with a lot of details for drivers and our vendors. And a big thank you to the chefs, the food was amazing. We can’t wait to return to Harbour to celebrate our anniversary next year! Ilona&Noah xx

  We want to say a huge thank you to our amazing wedding venue, Harbour Hotel. It was the perfect place we were looking for our elopement-style wedding ceremony. The staff were so lovely, special thanks to Sydney and Frances for managing everything so smoothly. You guys are the dream team! We also want to extend our gratitude to the admin who worked on July 16, 2024, for helping us with a lot of details for drivers and our vendors. And a big thank you to the chefs, the food was amazing. We can’t wait to return to Harbour to celebrate our anniversary next year! Ilona&Noah xx

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  St Ives Harbour Hotel & Spa's reply:

  Dear IIona & Noah,
  
  Thank you so much for your lovely review! We are so pleased you chose Harbour Hotel St Ives for your special day. It was a pleasure to host your intimate elopement and I will make sure to pass on your kind words to Sydney, Frances and the rest of the team.
  
  Your photos look absolutely stunning and what a beautiful day it was! We very much look forward to welcoming you back for your first anniversary.
  
  Best Wishes,
  
  Kelsie McPhail
  Senior Wedding & Events Sales Coordinator
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• Harry A. Sent on 05/08/2024
  5 out of 5 rating

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  The perfect venue!

  This is a really easy review to write, as everything that we experienced throughout the whole experience was just perfect!
  
  We took a massive risk and booked the venue without seeing it in person. We had a video call with Kelsie who showed us around the venue virtually. Impressed with everything that we saw we confirmed the venue.
  
  Kelsie was an absolute star throughout the entire booking journey. She provided us with all the information that we need and was always on hand to help us with any questions that we had.
  
  The hotel itself is beautiful, tasteful decor in the all areas of hotel is tasteful and in keeping with St.Ives.
  
  We booked the Godrevy Suite which offers beautiful views across the bay and is perfectly situated by Porthminster beach. We paid extra to have the outdoor ceremony area which was worth every single penny. We had beautiful weather on our wedding day, but the hotel team to have a plan B and C should the weather take a turn for the worse which is reassuring.
  
  The food was spectacular and we had so many comments from our guests about this. The drinks were also of good standard too.
  
  As part of our package was a complementary room for the night of our wedding. We paid extra to upgrade to the suite with a balcony and it was beautiful! It was lovely to be able to sit on the balcony after the wedding and reflect on such a brilliant day!
  
  All the team at the hotel are incredibly friendly. I would imagine that they do hundreds of weddings each year, but they genuinely made us feel like we were the only wedding they have had - we felt like royalty for the day!
  
  A big shoutout to Kelsie who was just perfect throughout.
  
  Thank you all at Harbour hotel St. Ives for such a perfect day x
  

  This is a really easy review to write, as everything that we experienced throughout the whole experience was just perfect!
  
  We took a massive risk and booked the venue without seeing it in person. We had a video call with Kelsie who showed us around the venue virtually. Impressed with everything that we saw we confirmed the venue.
  
  Kelsie was an absolute star throughout the entire booking journey. She provided us with all the information that we need and was always on hand to help us with any questions that we had.
  
  The hotel itself is beautiful, tasteful decor in the all areas of hotel is tasteful and in keeping with St.Ives.
  
  We booked the Godrevy Suite which offers beautiful views across the bay and is perfectly situated by Porthminster beach. We paid extra to have the outdoor ceremony area which was worth every single penny. We had beautiful weather on our wedding day, but the hotel team to have a plan B and C should the weather take a turn for the worse which is reassuring.
  
  The food was spectacular and we had so many comments from our guests about this. The drinks were also of good standard too.
  
  As part of our package was a complementary room for the night of our wedding. We paid extra to upgrade to the suite with a balcony and it was beautiful! It was lovely to be able to sit on the balcony after the wedding and reflect on such a brilliant day!
  
  All the team at the hotel are incredibly friendly. I would imagine that they do hundreds of weddings each year, but they genuinely made us feel like we were the only wedding they have had - we felt like royalty for the day!
  
  A big shoutout to Kelsie who was just perfect throughout.
  
  Thank you all at Harbour hotel St. Ives for such a perfect day x
  

  St Ives Harbour Hotel & Spa's reply:

  Hello Harry & Steven,
  
  Thank you so much for your amazing and detailed review! It is so lovely to read your kind words.
  
  I still can't believe how lucky you both were with the weather. It was the most beautiful sunny day we've had so far, and it was just perfect for your outdoor ceremony!
  
  It was lovely to be a part of your wedding planning journey and to be with you on the day to see it all come together. I will pass on all your lovely feedback to the rest of the hotel team.
  
  I wish you both all the best in your newly married life and hope to see you back at the hotel in the future.
  
  Best Wishes,
  
  Kelsie McPhail
  Senior Wedding & Events Sales Coordinator
• Stace D. Sent on 29/07/2024
  5 out of 5 rating

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  Perfect, Perfect, Perfect

  We stayed here for 2 nights and got married in the most beautiful room. This hotel is absolutely perfect. The views, the staff, the service and the location were all amazing. If we were to get married all over again, I wouldn’t want it to be anywhere else. The team are so attentive and supportive throughout the process and are always on hand for anything that you need.

  We stayed here for 2 nights and got married in the most beautiful room. This hotel is absolutely perfect. The views, the staff, the service and the location were all amazing. If we were to get married all over again, I wouldn’t want it to be anywhere else. The team are so attentive and supportive throughout the process and are always on hand for anything that you need.

  St Ives Harbour Hotel & Spa's reply:

  Dear Stacey & Liam,
  
  Thank you so much for your kind words! It was such a pleasure to be a part of your intimate elopement and we are so pleased to read you both had the perfect day.
  
  I am sure you are very excited to get the rest of your photos back they look absolutely gorgeous!
  
  We wish you both the best in your newly married life together and hope to see you again soon!
  
  Best Wishes,
  
  Kelsie McPhail
  Senior Wedding & Events Sales Coordinator
• Melissa P. Sent on 24/06/2024
  5 out of 5 rating

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  05.05.2024 Wedding

  To The Events Team!
  
  How can we ever thank you all enough?
  Your all really were amazing on our wedding day 05.05.2024
  
  Everything felt and was perfect,   We both felt completely stress free and reassured that everything would be okay.
  
  Frances, you were truly amazing, nothing seemed to be a bother, even when we needed to change things a few times due to family being unwell! And you always made it so easy and never made us feel as if it was to much! You were so professional and we are so thankful for everything you did on the day and running upto our special day!
  
  The catering staff were also absolutely amazing, the food was all cooked and presented to perfection.
  
  All the staff were absolutely amazing and myself and Charlie both felt, that they couldn't possibly do anymore to ensure our day ran smoothly. You all honesty went above and beyond what a great team you have! We honesty had the best most magical day and everyone who joined us for our special day really enjoyed it and said how much of a picturesque setting it was and how amazing you all were! So thank you 😊
  
  Best wishes,
  Melissa & Charlie Tapp

  To The Events Team!
  
  How can we ever thank you all enough?
  Your all really were amazing on our wedding day 05.05.2024
  
  Everything felt and was perfect,   We both felt completely stress free and reassured that everything would be okay.
  
  Frances, you were truly amazing, nothing seemed to be a bother, even when we needed to change things a few times due to family being unwell! And you always made it so easy and never made us feel as if it was to much! You were so professional and we are so thankful for everything you did on the day and running upto our special day!
  
  The catering staff were also absolutely amazing, the food was all cooked and presented to perfection.
  
  All the staff were absolutely amazing and myself and Charlie both felt, that they couldn't possibly do anymore to ensure our day ran smoothly. You all honesty went above and beyond what a great team you have! We honesty had the best most magical day and everyone who joined us for our special day really enjoyed it and said how much of a picturesque setting it was and how amazing you all were! So thank you 😊
  
  Best wishes,
  Melissa & Charlie Tapp

  • +8 Photos

  St Ives Harbour Hotel & Spa's reply:

  Dear Melissa & Charlie,
  
  Thank you so much for your lovely review! We are so pleased you had the most perfect day here with Frances and the team.
  It is such a pleasure to read all your kind words regarding the hotel and our staff, we have shared your amazing feedback with all the team.
  Your photos look so beautiful, thank you so much for sharing these. It was a such a lovely day and a gorgeous set up!
  We hope to welcome you both back to the hotel in the future.
  
  Best Wishes,
  
  Kelsie McPhail
  Senior Wedding & Events Coordinator
• Danielle B. Sent on 21/05/2024
  5 out of 5 rating

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  Amazing wedding service

  We have stayed here a number of times now and just got back from a weekend where we spent our wedding day there! What an amazing day! The sun was shining, the service was outstanding and the wedding went without a hitch! All the staff in the hotel are friendly and accommodating and I couldn’t recommend the wedding planning service more! We fell in love with st Ives on our first stay at this hotel and will be back to celebrate our anniversary for years to come!

  We have stayed here a number of times now and just got back from a weekend where we spent our wedding day there! What an amazing day! The sun was shining, the service was outstanding and the wedding went without a hitch! All the staff in the hotel are friendly and accommodating and I couldn’t recommend the wedding planning service more! We fell in love with st Ives on our first stay at this hotel and will be back to celebrate our anniversary for years to come!

  St Ives Harbour Hotel & Spa's reply:

  Dear Danielle & Philip,
  
  Thank you so much for your kind words and lovely review! We are so pleased you chose to return to Harbour Hotel St Ives for your special day. It was a pleasure to host you and your guests and I am so pleased to hear you all had a wonderful day.
  
  I will make sure to share your lovely feedback with the wider team. We very much look forward to welcoming you back for your first anniversary...and many more!
  
  
  Best Wishes,
  
  Kelsie McPhail
  Senior Wedding & Events Sales Coordinator
  
  
• Dave D. Sent on 06/03/2024
  5 out of 5 rating

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  Leap Year Elopement Package 2024

  We chose The Harbour Hotel for the location for our elopement wedding as it’s in our favourite part of the UK and what a location it has in St.Ives
  Kelsie and her team meticulously planned everything for our big day and also arranged for the sun to shine for our beach photos.
  Now if that isn’t dedication I don’t know what is!!
  The hotel itself is a fantastic place in a great location
  The spa and the massage we had as part of our package was great
  And the food in the hotel was really good too
  We actually couldn’t fault anything from start to finish
  We stayed for 3 nights and every single member of staff we had contact with had time for us and were all so friendly
  We would both highly recommend The Harbour Hotel St Ives not only for a wedding venue but also as a great hotel
  We shall definitely be returning every leap year to celebrate our leap year wedding anniversary
  

  We chose The Harbour Hotel for the location for our elopement wedding as it’s in our favourite part of the UK and what a location it has in St.Ives
  Kelsie and her team meticulously planned everything for our big day and also arranged for the sun to shine for our beach photos.
  Now if that isn’t dedication I don’t know what is!!
  The hotel itself is a fantastic place in a great location
  The spa and the massage we had as part of our package was great
  And the food in the hotel was really good too
  We actually couldn’t fault anything from start to finish
  We stayed for 3 nights and every single member of staff we had contact with had time for us and were all so friendly
  We would both highly recommend The Harbour Hotel St Ives not only for a wedding venue but also as a great hotel
  We shall definitely be returning every leap year to celebrate our leap year wedding anniversary
  

  • +4 Photos

  St Ives Harbour Hotel & Spa's reply:

  Dear Sally & David,
  
  Thank you so much for your lovely review! It was a pleasure to be a part of your special day and witness your beautiful ceremony.
  
  I am so pleased the sun came out just in time to capture your gorgeous beach photographs!
  
  I will pass on all your lovely feedback and comments to the rest of the hotel team.
  
  We look forward to welcoming you back every leap year for your anniversary.
  
  Best wishes,
  
  Kelsie McPhail
  Senior Wedding & Events Sales Coordinator
• Rosa P. Sent on 15/01/2024
  5 out of 5 rating

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  Our dream wedding because of this hotel

  My husband and I were so lucky to find this gem in St Ives when we live in the south east.
  
  90 guests travelled to the wedding, many visiting Cornwall for the first time, and many staying at the hotel for ease. Everyone said it was the best wedding they’d ever attended and that it was like being abroad! We were so lucky with a glorious and dry November wedding day but also I have seen the venue in a storm when we visited in feb 2022 and it is equally stunning.
  
  We cannot thank the incredible staff enough - especially Kelsie, who was exceptional at every moment of the day and in the many months leading up to the wedding.
  
  Do not hesitate to go for this venue - luxury luxury luxury (at affordable prices during the off peak months)!
  

  My husband and I were so lucky to find this gem in St Ives when we live in the south east.
  
  90 guests travelled to the wedding, many visiting Cornwall for the first time, and many staying at the hotel for ease. Everyone said it was the best wedding they’d ever attended and that it was like being abroad! We were so lucky with a glorious and dry November wedding day but also I have seen the venue in a storm when we visited in feb 2022 and it is equally stunning.
  
  We cannot thank the incredible staff enough - especially Kelsie, who was exceptional at every moment of the day and in the many months leading up to the wedding.
  
  Do not hesitate to go for this venue - luxury luxury luxury (at affordable prices during the off peak months)!
  

  St Ives Harbour Hotel & Spa's reply:

  Dear Rosa & Declan,
  
  Thank you so much for your lovely review! We are so pleased to hear you had an amazing day here with Kelsie and our team - I have passed on your kind words through the hotel to our staff.
  
  It was such a pleasure hosting your wedding and we wish you both the best embarking on your married journey together.
  
  We hope to welcome you both back to the hotel in the future and have hopefully encouraged your family members to come back to Cornwall again!
  
  Best wishes,
  
  Frances Bamford
  Wedding & Events Sales Coordinator
• Rebecca C. Sent on 15/10/2023
  5 out of 5 rating

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  Perfect wedding venue

  Amazing! We stayed at the hotel for 3 nights at the end of September for our wedding, and it was perfect from start to finish. The wedding team Bliss, Kelsie and Hannah were incredibly helpful all the way through and made the day run so smoothly. The food was absolutely delicious with many guests saying it was the best wedding meal they’d ever had!. The location speaks for itself and made the best back drop to our special day…we cannot recommend this hotel more highly, the personalised Mr and Mrs mugs were also a lovely touch. Thank you ❤️

  Amazing! We stayed at the hotel for 3 nights at the end of September for our wedding, and it was perfect from start to finish. The wedding team Bliss, Kelsie and Hannah were incredibly helpful all the way through and made the day run so smoothly. The food was absolutely delicious with many guests saying it was the best wedding meal they’d ever had!. The location speaks for itself and made the best back drop to our special day…we cannot recommend this hotel more highly, the personalised Mr and Mrs mugs were also a lovely touch. Thank you ❤️

  • +4 Photos

  St Ives Harbour Hotel & Spa's reply:

  Dear Rebecca & Matt,
  
  Thank you so much for your glowing review. Your wedding day in September was such a beautiful event and we are so pleased to read that it was perfect from start to finish. It is lovely to read your kind words about the wedding team and the food and I will be sure to pass on your comments to everyone who was involved.
  
  We are so happy to see you liked your wedding gift of the mugs - we hope this reminds you on your special day for many years to come!
  
  Please come back and see us whenever you are in the local area.
  
  Best wishes,
  
  Bliss Festorazzi
  Wedding & Event Sales Manager

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