Delta Hotels by Marriott St. Pierre Country Club Reviews
Delta Hotels by Marriott St. Pierre Country Club
Chepstow, Monmouthshire5.0 out of 5 rating, 58 reviews
5.0
58 reviews
Reviews
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5.0 out of 5 rating
5.0 Fantastic
5.0 out of 5 rating
58 reviews
100% recommend it
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Quality of the service 5 out of 5 rating5.0
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Response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value for money 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Badges
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![Jodie]()
Jodie P. Sent on 05/11/20245 out of 5 rating5.0-
Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Amazing experience
Can't fault them at all. Amazing staff, so welcoming and accommodating. The venue is gorgeous.Can't fault them at all. Amazing staff, so welcoming and accommodating. The venue is gorgeous. -
Quality of the service
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Christine E. Sent on 12/09/20245 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Thorough. Attention to detail. Kind. Funny. Really makes you feel important
Lisa and ALL the staff on the day were absolutely amazing. Kind. Thoughtful. Did
a fantastic job from cleaning the rooms, the staff in the kitchen, the waitors to waitress, reception staff, even a lovely member of staff doing my dress train before entering the ceremony room,, all my guests loved St Pierre and said it was beautifully clean.Lisa and ALL the staff on the day were absolutely amazing. Kind. Thoughtful. Did
a fantastic job from cleaning the rooms, the staff in the kitchen, the waitors to waitress, reception staff, even a lovely member of staff doing my dress train before entering the ceremony room,, all my guests loved St Pierre and said it was beautifully clean. -
Quality of the service
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Rachel O. Sent on 01/11/20215 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Spectacular
From booking to postponing due to covid and then finally getting married on Saturday the 30/10/21 the team have been amazing. Lisa (the wedding coordinator) was brilliant from the get go, any questions responded to quickly and nothing was made to seem too much trouble. The food was delicious from the wedding breakfast to the buffet and everything was so seamlessly done on the day. You will not be disappointed with having your wedding there.From booking to postponing due to covid and then finally getting married on Saturday the 30/10/21 the team have been amazing. Lisa (the wedding coordinator) was brilliant from the get go, any questions responded to quickly and nothing was made to seem too much trouble. The food was delicious from the wedding breakfast to the buffet and everything was so seamlessly done on the day. You will not be disappointed with having your wedding there. -
Quality of the service
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Kenny Sent on 25/03/20195 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
The day could not have gone any better
5 STARS *****
Had the most amazing wedding on 2.11.18. Thank you so much to our Wedding planner Sam Watkins! She was so helpful, and genuinely wanted our day to be as special as it possibly could be.. she pulled out all the stops! .. The day could not have gone any better! It was the best day of our lives! We will never forget it! Thank you to you all at St. Pierre!5 STARS *****
Had the most amazing wedding on 2.11.18. Thank you so much to our Wedding planner Sam Watkins! She was so helpful, and genuinely wanted our day to be as special as it possibly could be.. she pulled out all the stops! .. The day could not have gone any better! It was the best day of our lives! We will never forget it! Thank you to you all at St. Pierre! -
Quality of the service
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Simon Sent on 25/03/20195 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Thanks so much for everything
Myself and Simon would just like to say thanks so much for everything you done for us with the wedding, we are over the moon with how the day went from start to finish. You calmed my nerves and made me feel at ease throughout.
Thank you againMyself and Simon would just like to say thanks so much for everything you done for us with the wedding, we are over the moon with how the day went from start to finish. You calmed my nerves and made me feel at ease throughout.
Thank you again -
Quality of the service
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Samantha Sent on 25/03/20195 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
Outstanding and a credit to the Marriott brand
I have recently got married in the hotel and felt the urge to write to you both personally to send my wholehearted thanks to the entire staff at the St Pierre. From the moment we arrived on the Friday morning, we were treated like royalty by everyone from reception to the bar and restaurant staff, gym and spa staff and housekeeping. Overall that was the general response we received back from all our guests over the weekend in regards to their stays also, the hotel is stunning and kept so well, no one walks past without a good morning or hello and even when I was stood in reception on the morning of the wedding at 0530 having issues with a sofa bed, one of the golf guys came and helped me no questions asked.
A special mention has to go to the following:
Sam - she is unbelievable, she went above and beyond on every occasion throughout the whole planning phase for us and never said no to some of our crazy ideas, she is credit to the hotel and works to an exceptionally high standard.
Again we just want to reiterate our sincere thanks to every member of staff that dealt with our Wedding and Friday night event we hosted, you are all outstanding and are a credit to the Marriott brand. Most of our guests are all already planning a reunion for next Christmas for one of the party nights and we hope to see the same faces that we have for the past year in our visits to the hotel.
Wishing you all a great new year and 2019.I have recently got married in the hotel and felt the urge to write to you both personally to send my wholehearted thanks to the entire staff at the St Pierre. From the moment we arrived on the Friday morning, we were treated like royalty by everyone from reception to the bar and restaurant staff, gym and spa staff and housekeeping. Overall that was the general response we received back from all our guests over the weekend in regards to their stays also, the hotel is stunning and kept so well, no one walks past without a good morning or hello and even when I was stood in reception on the morning of the wedding at 0530 having issues with a sofa bed, one of the golf guys came and helped me no questions asked.
A special mention has to go to the following:
Sam - she is unbelievable, she went above and beyond on every occasion throughout the whole planning phase for us and never said no to some of our crazy ideas, she is credit to the hotel and works to an exceptionally high standard.
Again we just want to reiterate our sincere thanks to every member of staff that dealt with our Wedding and Friday night event we hosted, you are all outstanding and are a credit to the Marriott brand. Most of our guests are all already planning a reunion for next Christmas for one of the party nights and we hope to see the same faces that we have for the past year in our visits to the hotel.
Wishing you all a great new year and 2019. -
Quality of the service
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Chris Sent on 25/03/20195 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
St Pierre we cannot thank you enough
St Pierre Hotel is one of those places where you can sit down anywhere and you feel emotional and have amazing surroundings. Whether you sit by the lake on your balcony of your room or even playing Golf around this outstanding estate. This is the reason why Me and my Wife fell in love with this venue 12 years ago.
One of or if not the best things about the hotel is the staff. There are not enough words to describe how amazing they are and how helpful they were on our wedding day.
At first we met Lisa who was extremely helpful in booking the St Pierre Suite for us, however we could not finish the journey with Lisa at planning our wedding due to her maternity leave. Then we were introduced to Sam Watkins and I'll tell you now, whatever Marriott are paying this amazing person, they need to double it! As soon as we met Sam we were relieved of stress and worry because Sam was so helpful and willing to do anything to make our Wedding Day perfect. Sam went above and beyond at helping us and even made appointments with us on her day off which she insisted on. Sam has not seen the last of us because me and my wife will be down a few times a year for afternoon tea. Thank you Sam, you truly are Amazing!
The rest of the staff at St Pierre were amazing including the reception girls.
St Pierre we cannot thank you enough for making our Dream Day Come TrueSt Pierre Hotel is one of those places where you can sit down anywhere and you feel emotional and have amazing surroundings. Whether you sit by the lake on your balcony of your room or even playing Golf around this outstanding estate. This is the reason why Me and my Wife fell in love with this venue 12 years ago.
One of or if not the best things about the hotel is the staff. There are not enough words to describe how amazing they are and how helpful they were on our wedding day.
At first we met Lisa who was extremely helpful in booking the St Pierre Suite for us, however we could not finish the journey with Lisa at planning our wedding due to her maternity leave. Then we were introduced to Sam Watkins and I'll tell you now, whatever Marriott are paying this amazing person, they need to double it! As soon as we met Sam we were relieved of stress and worry because Sam was so helpful and willing to do anything to make our Wedding Day perfect. Sam went above and beyond at helping us and even made appointments with us on her day off which she insisted on. Sam has not seen the last of us because me and my wife will be down a few times a year for afternoon tea. Thank you Sam, you truly are Amazing!
The rest of the staff at St Pierre were amazing including the reception girls.
St Pierre we cannot thank you enough for making our Dream Day Come True -
Quality of the service
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Sinead Sent on 25/03/20195 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
I would definitely recommend St Pierre
Well, where do I start with this review?!?!
When my then fiancé (now husband) and I went to visit St Pierre, we were immediately in awe of the venue. When the wedding plans started to come together, we met with Sam Watkins who immediately put us at ease. Sam is one of the wedding coordinators and nothing was too much trouble for her. Sam was attentive and respected all our requests and made sure that during the lead up to the wedding that all areas were covered and all details were 100% to our request. A few days before the big day we met with Marian who was keen to ensure that there was no stress for the Bride or Groom on the big day!! Marian and his team did the most wonderful job on the day, and you were invited to check the room and every change point prior to showing your guests so that it was 100% how you wanted it!! Any little details or help that we needed on the day were taken care off and nothing was too much trouble at all.
I would definitely recommend St Pierre as with Sam and Marian as part of your team I am confident that your day will be just how you imagined, if not better – and you will enjoy your special day!!Well, where do I start with this review?!?!
When my then fiancé (now husband) and I went to visit St Pierre, we were immediately in awe of the venue. When the wedding plans started to come together, we met with Sam Watkins who immediately put us at ease. Sam is one of the wedding coordinators and nothing was too much trouble for her. Sam was attentive and respected all our requests and made sure that during the lead up to the wedding that all areas were covered and all details were 100% to our request. A few days before the big day we met with Marian who was keen to ensure that there was no stress for the Bride or Groom on the big day!! Marian and his team did the most wonderful job on the day, and you were invited to check the room and every change point prior to showing your guests so that it was 100% how you wanted it!! Any little details or help that we needed on the day were taken care off and nothing was too much trouble at all.
I would definitely recommend St Pierre as with Sam and Marian as part of your team I am confident that your day will be just how you imagined, if not better – and you will enjoy your special day!! -
Quality of the service
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Kerry Sent on 25/03/20195 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
We wanted to make you aware of how fantastic your
It is with some regret that we have been delayed in contacting you to provide some feedback regarding our experience of St Pierre on our wedding day.
We booked our wedding date with you 12 months before the event took place, and throughout that time we had numerous appointments with our wedding planner, Samantha (Sam) Watkins. Despite being an obviously very busy member of your team, Sam was always available to us and for us throughout the whole stressful process. Sam was extremely professional at all times but perhaps more importantly she was always warm, welcoming and friendly and couldn’t do enough to help us in whatever way we required. As we neared our ‘due date’ we came out to the hotel to sample our wedding breakfast. Unfortunately and for several reasons we didn’t enjoy our first sample meal, however thereafter Tony (chef) and his team went above and beyond to cook for us on our return visit a superb meal. Tony reassured us that we would not be disappointed on our wedding day, and we weren’t ! Our wedding meal was superb and the quality and standard commented on by many of our guests.
To conclude, we wanted to make you aware of how fantastic your staff are, including Marian who co-ordinates the smooth running of the wedding day. It was a wonderfully happy and memorable event and our venue (your hotel) looked and hosted it beautifully ! We will forever have fantastic memories and St Pierre will always be a favourite venue of ours to enjoy returning to for years to come. Our guests have commented so many times since about the “beautiful hotel” and the superb breakfast meal.
Huge heartfelt thanks and appreciation to Sam, Tony, Marian and their respective teams !It is with some regret that we have been delayed in contacting you to provide some feedback regarding our experience of St Pierre on our wedding day.
We booked our wedding date with you 12 months before the event took place, and throughout that time we had numerous appointments with our wedding planner, Samantha (Sam) Watkins. Despite being an obviously very busy member of your team, Sam was always available to us and for us throughout the whole stressful process. Sam was extremely professional at all times but perhaps more importantly she was always warm, welcoming and friendly and couldn’t do enough to help us in whatever way we required. As we neared our ‘due date’ we came out to the hotel to sample our wedding breakfast. Unfortunately and for several reasons we didn’t enjoy our first sample meal, however thereafter Tony (chef) and his team went above and beyond to cook for us on our return visit a superb meal. Tony reassured us that we would not be disappointed on our wedding day, and we weren’t ! Our wedding meal was superb and the quality and standard commented on by many of our guests.
To conclude, we wanted to make you aware of how fantastic your staff are, including Marian who co-ordinates the smooth running of the wedding day. It was a wonderfully happy and memorable event and our venue (your hotel) looked and hosted it beautifully ! We will forever have fantastic memories and St Pierre will always be a favourite venue of ours to enjoy returning to for years to come. Our guests have commented so many times since about the “beautiful hotel” and the superb breakfast meal.
Huge heartfelt thanks and appreciation to Sam, Tony, Marian and their respective teams ! -
Quality of the service
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Keith Sent on 27/09/20185 out of 5 rating5.0
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Quality of the service 5.0 out of 5 rating5.0
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Response time 5.0 out of 5 rating5.0
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Professionalism 5.0 out of 5 rating5.0
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Value for money 5.0 out of 5 rating5.0
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Flexibility 5.0 out of 5 rating5.0
There is no doubt that this is a fantastic venue
After our first meeting with the Wedding Coordinator we felt confident that we were in safe hands. Once we had met the Chef and the Event Manager we knew that we were being looked after by consummate professionals and we were able to relax completely.
Once our suggested menu had been agreed by the Head Chef we met with the Chef who would be preparing for our day. We tasted the menu and made suggestions, also tasting the wines which we wanted. A later meeting with the Chef allowed us to discuss guests with special dietary requirements and how the menu could be adapted. We had been concerned about food allergies and how the menu for some guests could be altered - but our experienced Chef was able to suggest suitable changes without a moment's hesitation. On the day itself, those guests had a great meal which we were sure was suitably adapted to ensure that they could eat and enjoy everything which was put for them. This was a really valuable session for us and it was excellent to meet the person who would be delivering our requirements on the day.
Our meeting with the Event Manager dealt with details of the day which we had not considered beforehand and made us think about how exactly we wanted things to run. Again we benefited from an experienced manager. This meant that, on the day, everything ran really smoothly. We had asked for no presents - presents arrived on the day - but the experienced team took it all in their stride and dealt with whatever happened, which was great for us! The staff were pleasant, efficient and did everything swiftly and quietly.After our first meeting with the Wedding Coordinator we felt confident that we were in safe hands. Once we had met the Chef and the Event Manager we knew that we were being looked after by consummate professionals and we were able to relax completely.
Once our suggested menu had been agreed by the Head Chef we met with the Chef who would be preparing for our day. We tasted the menu and made suggestions, also tasting the wines which we wanted. A later meeting with the Chef allowed us to discuss guests with special dietary requirements and how the menu could be adapted. We had been concerned about food allergies and how the menu for some guests could be altered - but our experienced Chef was able to suggest suitable changes without a moment's hesitation. On the day itself, those guests had a great meal which we were sure was suitably adapted to ensure that they could eat and enjoy everything which was put for them. This was a really valuable session for us and it was excellent to meet the person who would be delivering our requirements on the day.
Our meeting with the Event Manager dealt with details of the day which we had not considered beforehand and made us think about how exactly we wanted things to run. Again we benefited from an experienced manager. This meant that, on the day, everything ran really smoothly. We had asked for no presents - presents arrived on the day - but the experienced team took it all in their stride and dealt with whatever happened, which was great for us! The staff were pleasant, efficient and did everything swiftly and quietly. -
Quality of the service
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