The Best Western Westley Hotel Reviews
The Best Western Westley Hotel
Acocks Green, West Midlands4.7 out of 5 rating, 16 reviews
4.7
16 reviews
Reviews
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4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
16 reviews
94% recommend it
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Quality of the service 4.7 out of 5 rating
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Response time 4.7 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value for money 4.7 out of 5 rating
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Flexibility 4.7 out of 5 rating
Badges
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Darren Sent on 28/06/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everything we wanted and more
Me and my new wife had our wedding and reception here and, oh my god it was everything we wanted and so much more. The staff are so friendly and do anything for you and the room we had was clean and perfect. We are going back for our anniversary next year.Me and my new wife had our wedding and reception here and, oh my god it was everything we wanted and so much more. The staff are so friendly and do anything for you and the room we had was clean and perfect. We are going back for our anniversary next year. -
Quality of the service
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Katherine Sent on 28/06/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing
Me and my new husband had our wedding ceremony and reception here, and it was AMAZING!! The staff are great, really friendly and polite. Christine, who organised the wedding with us, was phenomenal. Nothing was too much trouble, and made us feel like royalty from the moment we arrived. Would recommend it to anyone and everyone. Thank you so much guys for everything that you did. It truly made our day so special.Me and my new husband had our wedding ceremony and reception here, and it was AMAZING!! The staff are great, really friendly and polite. Christine, who organised the wedding with us, was phenomenal. Nothing was too much trouble, and made us feel like royalty from the moment we arrived. Would recommend it to anyone and everyone. Thank you so much guys for everything that you did. It truly made our day so special. -
Quality of the service
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Paul Sent on 11/06/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Happily Recommend
On Behalf of myself Paul and both parents I would like to say a big thank you to yourself Lucy Paula and all the team responsible for making our wedding day perfect. The room looked fantastic set up for both the wedding and the evening reception and a lot of our guest commented on how lovely the venue was. The food was lovely. So once again thank you and if anyone looking for a venue for any occasion I would happily recommend.On Behalf of myself Paul and both parents I would like to say a big thank you to yourself Lucy Paula and all the team responsible for making our wedding day perfect. The room looked fantastic set up for both the wedding and the evening reception and a lot of our guest commented on how lovely the venue was. The food was lovely. So once again thank you and if anyone looking for a venue for any occasion I would happily recommend. -
Quality of the service
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Katie Sent on 06/10/20145 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Most wonderful, fabulous, amazing day 7.09.13
We had the most wonderful wedding reception at the Westley Hotel. The room was absolutely amazing, the staff were really helpful, the food was really lovely (everyone commented on this). The cocktail bar was a perfect room for our guests to drink in before going into the room and after the meal the room was perfect for a party.
I will always treasure the special memories I had at the Westley and was even more happy to see lots of our wedding pictures being used in the reception when we went back to visit!We had the most wonderful wedding reception at the Westley Hotel. The room was absolutely amazing, the staff were really helpful, the food was really lovely (everyone commented on this). The cocktail bar was a perfect room for our guests to drink in before going into the room and after the meal the room was perfect for a party.
I will always treasure the special memories I had at the Westley and was even more happy to see lots of our wedding pictures being used in the reception when we went back to visit! -
Quality of the service
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Mrs Sent on 24/07/20145 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Many Thanks...
Many thanks for all of the organisation and preparation for Emily and Mike's Wedding Reception. They and their guests thoroughly enjoyed the afternoon/evening.
The room looked lovely, the meal was good as was the evening buffet and the staff that we had contact with on Saturday and Sunday were all very pleasant and accomodating. Please pass on our thanks to Lucy for her help and in particular with the official duties.Many thanks for all of the organisation and preparation for Emily and Mike's Wedding Reception. They and their guests thoroughly enjoyed the afternoon/evening.
The room looked lovely, the meal was good as was the evening buffet and the staff that we had contact with on Saturday and Sunday were all very pleasant and accomodating. Please pass on our thanks to Lucy for her help and in particular with the official duties. -
Quality of the service
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Gemma Sent on 24/07/20145 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everyone commented on how great it was....
I want to say thanks for all your help with the wedding, we had the most perfect day!! Everyone was amazing and the food was lovely. Everyone commented on how great it was!I want to say thanks for all your help with the wedding, we had the most perfect day!! Everyone was amazing and the food was lovely. Everyone commented on how great it was! -
Quality of the service
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Lesley Sent on 24/07/20145 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Enjoyed every single moment...
Thank you so much for all of the help you have given us over the last 12 months with our wedding arrangements. The whole day was fantastic, we enjoyed every single moment of it. We had a wonderful day and will treasure our happy memories.Thank you so much for all of the help you have given us over the last 12 months with our wedding arrangements. The whole day was fantastic, we enjoyed every single moment of it. We had a wonderful day and will treasure our happy memories. -
Quality of the service
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Andrea Sent on 24/07/20145 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Andrea and Ian...
'We would like to thank each and everyone who attended and was a part of our wedding day. Thank you for making our day extra special.''We would like to thank each and everyone who attended and was a part of our wedding day. Thank you for making our day extra special.' -
Quality of the service
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Wendy Sent on 11/09/20125 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Back in 2011 I popped into the hotel to gather some advice about booking a wedding, having no intensions of booking straight away, however, once I had consulted with Michelle the wedding organiser, I was so impressed with the packages & Michelle, I booked on that day. We were encouraged to sample our wedding food, we decided to bring his parents along, fully expecting to pay for the extra 2 people we had inflicted on the hotel...the staff really went out of their way to provide us with impeccable service &the waiting staff attended to our ever need, request & desire. 3 courses later we were informed there were no extra costs for our guests! We were amazed by this but extremely grateful!We had an opportunity to meet with the Chef who took time out to sit with us talking about the best options, and vegetarians who we needed to cater for. The night prior to the wedding, we were greeted by wonderful friendly receptionists who were so good with the 4 excited bridesmaids & made them feel just as special as myself...nothing was too much bother...they helped to carry our luggage & aided the safe transportation of our wedding cake from the delivery van. We all had a lovely night. We had the most wonderful special day & the memory of our wedding is one we, and our guests will look back at with such happiness and contentment. This is all thanks to the staff at the Westley Hotel. We could not have picked better we really got 5* service! Your wonderful team at the hotel all contributed to the best day of our lives...wonderful staff, excellent food & impeccable service. Thanks to all. We will be grateful forever.Back in 2011 I popped into the hotel to gather some advice about booking a wedding, having no intensions of booking straight away, however, once I had consulted with Michelle the wedding organiser, I was so impressed with the packages & Michelle, I booked on that day. We were encouraged to sample our wedding food, we decided to bring his parents along, fully expecting to pay for the extra 2 people we had inflicted on the hotel...the staff really went out of their way to provide us with impeccable service &the waiting staff attended to our ever need, request & desire. 3 courses later we were informed there were no extra costs for our guests! We were amazed by this but extremely grateful!We had an opportunity to meet with the Chef who took time out to sit with us talking about the best options, and vegetarians who we needed to cater for. The night prior to the wedding, we were greeted by wonderful friendly receptionists who were so good with the 4 excited bridesmaids & made them feel just as special as myself...nothing was too much bother...they helped to carry our luggage & aided the safe transportation of our wedding cake from the delivery van. We all had a lovely night. We had the most wonderful special day & the memory of our wedding is one we, and our guests will look back at with such happiness and contentment. This is all thanks to the staff at the Westley Hotel. We could not have picked better we really got 5* service! Your wonderful team at the hotel all contributed to the best day of our lives...wonderful staff, excellent food & impeccable service. Thanks to all. We will be grateful forever. -
Quality of the service
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Anne Sent on 05/09/20124 out of 5 rating
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Quality of the service 4.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value for money 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
It was a brilliant day
'To everyone involved with the wedding. Just to say a big thank you for making sure our wedding was such a success. You really know how to do that! It was a brilliant day! Thank you again.'To everyone involved with the wedding. Just to say a big thank you for making sure our wedding was such a success. You really know how to do that! It was a brilliant day! Thank you again. -
Quality of the service
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