The Birch Hotel Reviews
Reviews
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4.9 out of 5 rating
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4.9 out of 5 rating
31 reviews
98% recommend it
Badges
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Mr & M. Sent on 10/06/2024
Wedding 2019
We had our Wedding reception at The Birch Hotel in 2019, we couldn’t fault the process from the start.
Izzy and her team were absolutely amazing in organising our big day at the hotel which took a lot of pressure of us both, leading up to the big day.
On arrival to the hotel everyone was greeted with a glass of Prosecco in the lounge and the staff were so friendly and welcoming.
The wedding breakfast was fantastic with three different options to choose from which catered for all our guests very well especially those who had dietary requirements. The Birch organised our DJ and Photo Booth operators, where the staff were so professional throughout the night.
The hot fork buffet in the evening was again absolutely amazing with more than enough food to go around for 120 guests, and the staff continuously topping up the food. We had the honeymoon suite on the night of our wedding which was wonderfully decorated in rose petals and candles. Thank you so much again Izzy and her team this really was the best day of our lives and was all down to the hard work which went on preparing making this day so special for us. Thank you so so much. -
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James B. Sent on 06/12/2023
Wonderful architecture, superb service and a wedding day to remember
We had a fantastic time getting married at The Birch Hotel, it was a wonderful location with lots of beautiful Victorian rooms, lots of lovely intrigue and architecture. But our experience started long before. We went to lots of locations and only once we got to the Birch did we feel truly relaxed and happy - and that is all down to their staff, including the fabulous Izzy, who is the calmest wedding planner you will ever meet. They made the whole thing so easy, enjoyable and really made us feel valued. The staff are polite, friendly, they give way to you as you walk past, they smile, they all say hello and they all take pride in their jobs. We knew this was the place for us. The planning process was great, Izzy knows all the tips and tricks, she is very well experienced and has a book of great contacts, all of which we used and all of whom were super. While there is a couple of standard packages available, the flexibility within that means you can really make it yours. We had a great time doing the 'taste test' and were tremendously looked after by Nick as well as the chef who is not only talented but also generous with his portion sizes. When the day came, we knew everything would be looked after and it was - even two small hiccups (by us), Izzy and her team's quick thinking solved so that nobody was any the wiser. All of our guests were impressed by the customer service, the food and the general experience, we only had positive feedback. We got married in the Sussex Room which is beautiful when laid out, had photos in the garden infront of the door to oval room and the classic architecture and then had drinks in the reception area and finally our wedding breakfast and reception in the Courtyard room, where we danced the night away. We all stayed at the hotel after, making the experience complete from beginning to end. If you're like us and want a place with character, a real focus on customer service, a superb wedding planner and management team, and all the facilities in one place, then the Birch is for you. It was all we could have asked for and more. We would definitely recommend the Birch to other couples. -
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![Victoria]()
Victoria G. Sent on 18/06/2023Amazing beautiful Venue
Amazing….The Birch hotel is a lovely venue for a wedding or any occasion. Staff are extremely friendly and helpful. Words can’t express how much they made our day so special without stress.
Thanks to Izzy -wedding coordinator who was outstanding/ amazing, she made us feel very relaxed about the arrangements and planning for our big day. Nothing was too much trouble and always went the extra mile with every detail of the event from the day we all met. Took out all the stress which usually comes with the planning/ wedding day
Hotel manager Nick was also very professional, welcoming and ensured everything was going well & to plan.
The food / menu was excellent. All the guests were extremely happy & impressed with the wedding breakfast & evening buffet - chef was extremely accommodating with all requirements too.
Ceremony room was beautiful & dining /reception area was great. DJ was excellent
We had the most amazing & beautiful wedding.
Excellent value, high standard of service
Small but beautiful grounds
Can’t thank them all enough.
10/10 - would have future anniversary events here too
Would highly recommend
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![Rachel]()
Rachel S. Sent on 07/06/2023WOW Absolutely perfect 10/10
Wow what can I say!
Izzy, Nick & Patrick where incredible from start to finish.
We had been speaking with Izzy for 2 years before our big day and she was always quick to reply to my emails and calls. Izzy was always so friendly, happy and bubbly and kept my crazy mind at ease throughout.
On our wedding day Nick and Patrick took over and it was absolutely seamless I couldn't fault them or there service at all. Once again both where incredibly helpful and friendly.
The food and service provided from the rest of the team was secound to none in fact so many people commented on how lovely the food was.
For the price we paid I feel like The Birch exceed all expectations and if we could do it again we would.
I can't thank them enough for how perfect our day/night was it was definitely one to remember thank you!! -
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Emma D. Sent on 31/05/2023
Wonderful day, we'll always remember
We married in May 2022, the staf were brilliant could'nt have done more, every member we met with was friendly and helpful. Izzy was brilliant and made our day so special, Just as we'd pictured. Food was delicious, Function rooms were fantastic, accomadation was very reasonably priced, Gardens were well maintained and staff very attentive, nothing was too much trouble. My husband and I would like to thank the Birch hotel for making our special day just that. A wonderful day, we'll always remember. -
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Adam W. Sent on 31/05/2023
A very good experience! Our wedding was perfect for our budget
My husband and I were looking for a wedding venue locally, as we had just moved to the area. We didn’t have a huge budget, but wanted to have something that met all the requirements we wanted the venue to have and for our guests on the day to be able to relax and enjoy themselves.
The wedding package was adjusted for our needs as we had a specific number of guests for the ceremony followed by more guests in the evening for the reception. Izzy at the hotel was very helpful and we managed to organise the venue decorations, hot food, DJ, dance floor, drinks, discounted room rates for guests as well as the ceremony itself and putting money behind the bar for guests to have complimentary drinks, through her with ease.
The food was fantastic opting for a fresh high tea after the ceremony for our immediate guests, followed by hot food buffet in the evening. Catering for vegetarian and vegan guests with ease.
I can’t really fault anything, we wanted everything to be in one place for our guests to be able to relax and enjoy themselves making use of the rooms at a discounted rate, flexible free parking and disabled access rooms. As well as the outdoor space as the weather was fantastic.
The hotel isn’t 5 star but we didn’t want it to be. We genuinely felt we got good value for money and it surpassed our expectations. The staff were attentive, and the food, drink and atmosphere was perfect.
We had originally planned for a Christmas wedding in 2022 but due to finding out ab immediate family member had a life limiting illness the hotel were very understanding and managed to move our wedding forward to the summer (July 2022). Meaning that she could attend our wedding before passing in September some 8 weeks after the wedding. This is one reason as well as many others why I am so grateful and pleased that the Birch Hotel, the staff and Izzy (wedding planner) and management, handled our wedding. It’s means a lot to me for so many reasons and I will always remember the day with fondness.
A great venue for your wedding if you want something that suits your requirements and your budget. Great value!
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