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The Buttery and Glasshouse Reviews

The Buttery and Glasshouse

The Buttery and Glasshouse

Wrotham, Kent
5.0 out of 5 rating, 64 reviews
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5.0 out of 5 rating
Hitched Wedding Awards 2024 Winner
5.0 out of 5 rating
64 reviews
100% recommend it
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Hitched Wedding Awards 2024 Winner
Hitched Wedding Awards 2023 Winner
Hitched Wedding Awards 2022 Winner
  • Olivia
    Olivia L. Sent on 26/11/2024
    4.8 out of 5 rating
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    Everything we dreamed of

    I instantly loved the venue and clicked with the coordinators and I knew this would be where we got married!
    They were so accommodating and went out of their way to make sure we had a perfectly tailored package to us.
    Every single member of staff throughout the whole day was brilliant and knew exactly what they were doing.
    I felt at ease the whole time as I knew we were in safe hands with Emma and her team.
    It was the happiest day of our lives!!!
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    Megan P. Sent on 01/11/2024
    5 out of 5 rating
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    Perfect venue

    We held our wedding here on 28th September this year and we couldn’t recommend the venue more. From start to finish they were attentive, flexible and super responsive. Nothing was too much trouble, there were never too many questions I could ask, they were there always to cater to any need or desire for our perfect day.

    The day ran so smoothly ran by Catherine, she was there every step of the way, getting to know key guests and ensuring the whole day ran smoothly and perfectly just as we had wished and planned for.

    You will not be disappointed if you choose this venue for your wedding!

    The Buttery and Glasshouse's reply:

    Thank you so much Megan. It's so good to hear your kind words, which reflect exactly what we try to achieve here. I'm thrilled that your day matched your vision and it was lovely to meet all your loved ones too. Lots of love to you and Carlo and your beautiful babies. Please come back and see us soon! Catherine and the team xxx
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  • L
    Louise G. Sent on 23/09/2024
    5 out of 5 rating
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    Mrs Roberts

    We celebrated our wedding here in August this year. We had the most amazing experience. The venue was perfect. We were hoping for a sunny day to have the use of the whole outdoor area and for the glass house to be open fully. However we had wind and rain all day. Dispite which this didn't spoil the day as the team had it all sorted so we all still had the most amazing day. The food was out of this world and enjoyed by everyone. Plenty of drinks and the DJ was brilliant and
    so accommodating to our different tastes. The buttery was perfect for our small wedding and we wanted somewhere with a relaxed atmosphere which we definitely got. The use of the rooms for the night made a huge difference for family travelling from.
    other areas and to accommodate all the children. The delicious cooked breakfast helped with the hangover. The team were amazing and made sure the day went exactly how we wanted it to. I wish we could do it all again. We spent extra to hire the whole pub mainly due to the amount of children we had attending mainly as a safety thing than needing the space. Just a note with our photos we wanted a simple style very minimal.

    The Buttery and Glasshouse's reply:

    Hi Louise and Lee, thanks for your wonderful review and your lovely comments on all aspects of the venue and staff. We strive to deliver the most unique weddings, based on each individual couple and to exceed their expectations.

    We pride ourselves on being an all weather venue, offering a quaint, intimate 700 year old barn with the new modern, brightness of the Glasshouse, exceptional homemade food, professional and friendly staff, child friendly facilities and unique and individual bedrooms.

    We wish we could host your wedding day all over again with you, you were wonderful and we look forward to welcoming you back soon.

    With best wishes

    Emma and the wedding team at the Buttery and Glasshouse
    x
  • B
    Becky T. Sent on 16/09/2024
    5 out of 5 rating
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    Fabulous team & Dream wedding

    Amazing wedding venue and planning. Emma and the team made our dream day go seamlessly and we thoroughly enjoyed every second. The food, the space, the customer service and the thoughtfulness / attention to detail in the lead up and on the day. We loved the fact we could stay the night before with our close friends and family to set up and it made the morning after really relaxing. We even took our young daughter to the park round the corner after breakfast before the morning preparations began! We had plenty of time the morning after the wedding to enjoy breakfast, check out and clear up the rest of our things. We were not rushed and so many guests commented how relaxed the day was. Thank you Emma and team!

    The Buttery and Glasshouse's reply:

    Becky and Liam, thank-you for your very kind words and review.
    
We strive to personalise every wedding and incorporate all the details that would make it perfect. The magic is in the detail and getting to know you both, and your lovely family, made it a delight to manage and bring to life.

    We utilise the space and the facilities we have at the venue to ensure your wedding journey begins the moment you arrive at the Buttery and Glasshouse and cherish those precious moments. Staying the night before, enjoying a meal with family and friends and leaving the planning and set-up to us, allowing you to chillax and look forward to the BIG day.

    Wishing you a very happy married life together.

    Come back and see us soon! With much love
    
Emma and the Team at the Buttery and Glasshouse
  • Sarah
    Sarah W. Sent on 09/09/2024
    5 out of 5 rating
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    Best day ever!

    We had previously stayed at The Bull Hotel a few years ago and instantly fell in love with its relaxed and rustic feel. When it came to planning our wedding we knew that the Buttery and Glasshouse would be the perfect place for our big day! The venue is stunning, perfect for couples wishing to have their ceremony and celebrations all under one roof. The Buttery has an intimate feel with its beautiful beams, whilst the Glasshouse is contemporary, light and airy but the two just work exquisitely together. There are a selection of wedding packages on offer which cater for every need. From our initial enquiry right up to our wedding day itself, our co-ordinator Emma was amazing, she was on hand throughout the planning process. On the day itself Emma and the team ensured that everything ran seamlessly. We had a fantastic wedding day in April 2024; the venue looked amazing, the staff were very well organised, friendly and attentive, also the food was delicious! A big thank you to everyone for helping us to make our dream wedding a reality. Would highly recommend the Buttery and Glasshouse to anyone who is planning their wedding day.

    The Buttery and Glasshouse's reply:

    Sarah and Tony - Thank-you for your lovely review.

    I remember your initial visit to our venue and discussing your vision and dreams. The Buttery makes you fall in love with it, I think! The staff work hard to ensure every detail is catered for and we all enjoyed working with you and bringing your wedding day to life.

    The evening celebrations were great fun and an amazing end to your day!

    It was an honour to share your special day with you and I wish you many more happy years together.

    Come back and see us soon! With much love
    
Emma and the Team at the Buttery and Glasshouse
  • Lucy
    Lucy D. Sent on 02/09/2024
    5 out of 5 rating
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    Perfect and Exceptional

    The venue was beautiful in a great location. From start to finish the day was seamless and everything pieced together perfectly. Emma and Chloe worked tirelessly all day to make our wedding day so much more than we could have ever have imagined or wished for. Emma was attentive, meticulous, professional, caring, down to earth and patient - nothing was too much for her and she made us feel welcome and relaxed. Having our wedding at the Glasshouse and Buttery was the best decision we could have made and the team did a phenomenal job in helping us make some very treasured memories.

    The Buttery and Glasshouse's reply:

    Thank-you Lucy and Rich for the wonderful review of your wedding. It was an amazing day, with lots of smiles, happiness and love; in abundance. It was a pleasure getting to know you and your family and to be a part of your special day. I'm so pleased your day was everything you envisaged and more, and it's a delight and honour to bring all the plans and details to life and to give you the day that will last a thousand memories.

    Wishing you lots of love and happiness and I look forward to seeing you again. With warmest wishes

    Emma x x x x
  • K
    Kelachi Sent on 01/09/2024
    4 out of 5 rating
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    A lovely weekend

    The venue was perfect for us, we had a beautiful wedding! The staff were very helpful, particularly on the day itself, and did their best to make sure we had everything we needed.

    The Buttery and Glasshouse's reply:

    Thank you so much, Kelachi, for your kind words! It means a lot to hear that our staff were helpful as that is the level of service we take pride in. It was lovely to work with you and Duncan and we wish you many years of wedded bliss! Please come back and visit us soon - it'll always be great to see you. Catherine xxx
  • Steven
    Steven M. Sent on 20/08/2024
    5 out of 5 rating
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    Steven Morgan

    On July 27, 2024, my husband and I were married at the knot at The Bull Hotel in Wrotham. When we were looking for a venue, we visited several establishments without saying why we were visiting, so we had lunches, afternoon teas and Sunday dinners. The aim of this was to experience the feel and service of the establishment before we got the big sell from the wedding coordinators. The moment we walked into The Bull Hotel we knew it was the place for us, from the atmosphere and feeling we got, to the excellent service we received when enjoying our Sunday lunch. Only after we had finished our meal did we ask to make an appointment with the Wedding Coordinator. Bearing in mind that this was a Sunday lunchtime, we were told that the Wedding Coordinator Emma was in today clearing up from a wedding the previous day and that they would see if she could see us now. Emma joined us at our table and from the moment we met her we knew we were going to work well together. The tour of the venue was exceptional, Emma’s explanation of each part of the building from the ceremony room in the Buttery to the Glasshouse and where the disco would be in the evening was full of detail, but not overwhelming. Over the course of the next two years the experience we had in dealing with the Wedding Coordinating Team including Emma, Chloe and Leigh Ann was outstanding, their listening skills and understanding of what we wanted, added to their attention to detail were exceptional. Moving forward to the weekend of the wedding, from the moment we arrived the day before the wedding they literally could not do enough for us. Everything we had discussed was there and ready, they had coordinated with other suppliers like the Cake designer, Photographer, Florist etc. so everything was arranged and all we had to do was add our little touches that we had brought with us, like wedding favours, some colour specific decoration, table names and place setting name tags etc. On the day of the wedding itself, they treated not only us but all of our guests like royalty and made every one of them feel relaxed and special. The extra special attention they paid to some of the older generation with mobility issues was extremely heartwarming, nothing and I mean nothing was too much trouble. I am a bit of a control freak and work controlling Process and Procedures so have very exacting standards but had absolutely no problem letting the team handle everything and for this we were rewarded with a day that went like clockwork and a day that was enjoyed by everyone. Although I am writing this it comes from not only me and my husband but from the guests that we had at the wedding, as we have received so many fabulous comments since the wedding, not only on how much our guests enjoyed the day but also on The Bull Hotel and their staff (all of them). As you can imagine from this review, we would not have any hesitation in recommending The Bull to anyone, they make a special day ‘Fantastic’ and memorable for the right reasons.

    The Buttery and Glasshouse's reply:

    Thank-you for your kind words. Wow, what can I say!
    These reviews make this one of THE best jobs in the world! Such a wonderful and memorable wedding that I've had the honour to be involved with. The styling, detail of the outfits, cake, favours and love, shone throughout the whole day. Getting to know you both, your expectations and building up a good relationship is key to delivering the perfect wedding day.
    You were a delight to work with from our first meeting and your guests were absolutely lovely. Your parents' dance on the terrace was particularly heart-warming. I'm so pleased your vision was delivered to your expectations and that we excelled this! We aim to go above and beyond.

    Wishing you all the best for a wonderful married life together and come back and see us soon.

    With best wishes

    Emma and the Team at the Buttery and Glasshouse
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    Nicola B. Sent on 21/07/2024
    5 out of 5 rating
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    A truly amazing wedding venue

    At the end of June we got married at the Buttery and Glasshouse and we had a truly amazing day. All the staff involved on the day did a truly remarkable job. All our guests commented on how lovely the venue was and how tasty the food was. Everyone had a great time.
    A big shout out to Catherine, our wedding coordinator, and Chloe for making sure the day ran smoothly.

    As we got married on a Saturday we set up the Buttery and Glasshouse on the Friday afternoon. After that we relaxed in the bar and as some of us were staying on the Friday night there was a group of seventeen of us who all had dinner together. I stayed the night at the Bull and we all had a very relaxed breakfast in the morning of the wedding. It was great getting ready for my big day at the venue. The Buttery is a stunning venue to have a wedding ceremony and then to be able to have photos on the terrace and outside the hotel was great. The Glasshouse was perfect for our wedding breakfast and for the disco in the evening. Have three spaces close together works so well for a wedding as all the guests are close together but not on top of each other.

    On the Sunday morning we all had breakfast together and one of the members of staff had thoughtfully put some of the table decorations from our wedding day on the breakfast tables. This was such a lovely thing to do. Once we had vacated the rooms and put all our things in the cars we were able to sit in the Glasshouse for a few hours to sit and chat with our guests whilst having a drink. This was such a great way to end a truly amazing wedding weekend.

    Our wedding day was perfect and we could not have picked a better venue, with such amazing staff. Thank you to all the staff at the Bull hotel for making the Buttery and Glasshouse the most perfect wedding venue.

    The Buttery and Glasshouse's reply:

    Thank you for taking the time to write such detailed feedback. I loved being your Wedding Manager, and you and Steve were great to work with. I'm so happy you appreciated the different spaces within the venue and how they can work to make your wedding weekend flow seamlessly. Also, it's lovely to hear the little touches our staff added that you noticed. That's what it's all about! Lots of love to you both - please come back to visit soon! Catherine xxx
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