The Castle Hotel, Windsor Reviews

The Castle Hotel, Windsor

Windsor, Berkshire

4.8 out of 5 rating, 24 reviews

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4.8 out of 5 rating

24 reviews

97% recommend it

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Quality of the service
4.8 out of 5 rating
Response time
4.8 out of 5 rating
Professionalism
4.8 out of 5 rating
Value for money
4.8 out of 5 rating
Flexibility
4.8 out of 5 rating

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Mr & Sent on 10/04/2024

5 out of 5 rating
- Quality of the service
  5 out of 5 rating
- Response time
  5 out of 5 rating
- Professionalism
  5 out of 5 rating
- Value for money
  5 out of 5 rating
- Flexibility
  5 out of 5 rating
Mr & Mrs Alderton

‘From the start of planning our wedding in August 2022, Calum has been amazing. Our wedding was beyond our expectations and it wouldn’t have been possible without the staff at The Castle Hotel. Calum efficiently answered all of my enquiries quickly and went above & beyond to make it the perfect day for us. I have also had feedback, from my guests and they have endorsed how smoothly and special Calum’s efforts were to ensure all of my requests were fulfilled.
I would also like to thank the other staff who were on duty that day in addition to Calum, his colleagues who also helped. Everyone was so friendly. I would like to extend my gratitude to everyone at The Castle Hotel in making our day extremely special. Calum, is an asset to The Castle Hotel’.

‘From the start of planning our wedding in August 2022, Calum has been amazing. Our wedding was beyond our expectations and it wouldn’t have been possible without the staff at The Castle Hotel. Calum efficiently answered all of my enquiries quickly and went above & beyond to make it the perfect day for us. I have also had feedback, from my guests and they have endorsed how smoothly and special Calum’s efforts were to ensure all of my requests were fulfilled.
I would also like to thank the other staff who were on duty that day in addition to Calum, his colleagues who also helped. Everyone was so friendly. I would like to extend my gratitude to everyone at The Castle Hotel in making our day extremely special. Calum, is an asset to The Castle Hotel’.
Isaac Sent on 09/11/2024

5 out of 5 rating
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  5 out of 5 rating
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  5 out of 5 rating
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  5 out of 5 rating
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Awesome Experience

Excellent service, beautiful hotel, the staff were super helpful. We had a beautiful day and recommend it

Excellent service, beautiful hotel, the staff were super helpful. We had a beautiful day and recommend it
Jackie Sent on 12/08/2024

1 out of 5 rating
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  1 out of 5 rating
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  1 out of 5 rating
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  1 out of 5 rating
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  1 out of 5 rating
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Mrs Poplar

After choosing to have our wedding and reception at this beautiful location you would have thought everything would have been top professionalism on all standards
all we can say is we must have been very
unlucky
All we can advise if before you spend money make sure you have ever-thing triple checked if in any doubt do not do
We are willing to share our experiences

After choosing to have our wedding and reception at this beautiful location you would have thought everything would have been top professionalism on all standards
all we can say is we must have been very
unlucky
All we can advise if before you spend money make sure you have ever-thing triple checked if in any doubt do not do
We are willing to share our experiences

Annie Sent on 13/11/2023

5 out of 5 rating
- Quality of the service
  5 out of 5 rating
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  5 out of 5 rating
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  5 out of 5 rating
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  5 out of 5 rating
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04.11.23 Annie & Sean

The whole day was brilliant, the Ballroom Suite was exactly how I wanted it! The floor plan, seating and red carpet all in the right places!

All my requests on the room were listened to!

My guests said the food was fantastic. A few of my guests commented on how attentive the staff was on the night.

If I ever have the chance to come again and run an event, I most certainly will.

Thanks
Annie

The whole day was brilliant, the Ballroom Suite was exactly how I wanted it! The floor plan, seating and red carpet all in the right places!

All my requests on the room were listened to!

My guests said the food was fantastic. A few of my guests commented on how attentive the staff was on the night.

If I ever have the chance to come again and run an event, I most certainly will.

Thanks
Annie
Iuliana Sent on 30/08/2023

4.8 out of 5 rating
- Quality of the service
  5 out of 5 rating
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  5 out of 5 rating
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  5 out of 5 rating
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  4 out of 5 rating
- Flexibility
  5 out of 5 rating
Amazing day thanks to Windsor Castle Hotel

We had an amazing weeding due to the great people at Windsor Castle Hotel.
Calum & Monica are amazing and well organized people. The have both made it possible for a great day for us and our guests.
The food we've chosen, the services offered are well above expectations.

Thank you very much for making our day unforgettable.
Iuliana

We had an amazing weeding due to the great people at Windsor Castle Hotel.
Calum & Monica are amazing and well organized people. The have both made it possible for a great day for us and our guests.
The food we've chosen, the services offered are well above expectations.

Thank you very much for making our day unforgettable.
Iuliana
Essie Sent on 28/08/2023

5 out of 5 rating
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  5 out of 5 rating
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  5 out of 5 rating
Mike & Essie Wedding

We recently tied the knot at the Castle Hotel, and we couldn't be happier with our choice! Our day was absolutely perfect from start to finish. Our wedding coordinator Calum was exceptional and was on top of every single detail every step of the way. The reception was setup exactly as I had explained and looked perfect. The day wouldn't have been a success without him!! Our banqueting manager Abdul was also fantastic, he was very personable and very accomodating. The food was outstanding and produced by a true master. Needless to say all plates were clear with no complaints but admiration from a very picky and foodie crowd. Thank you so much, you turned our special day into...

We recently tied the knot at the Castle Hotel, and we couldn't be happier with our choice! Our day was absolutely perfect from start to finish. Our wedding coordinator Calum was exceptional and was on top of every single detail every step of the way. The reception was setup exactly as I had explained and looked perfect. The day wouldn't have been a success without him!! Our banqueting manager Abdul was also fantastic, he was very personable and very accomodating. The food was outstanding and produced by a true master. Needless to say all plates were clear with no complaints but admiration from a very picky and foodie crowd. Thank you so much, you turned our special day into unforgettable experience that we will cherish for many years to come. We wholeheartedly recommend The Castle Hotel to all couples seeking a truly magical day! With the greatest thanks Mike & Essie ❤️
https://www.instagram.com/reel/CvVGsnpo3KS/?igshid=MTc4MmM1YmI2Ng==
Olivia Sent on 13/07/2023

5 out of 5 rating
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  5 out of 5 rating
28.08.22 -Cordice-Turner & Bundy

It was absolutely perfect there honestly was nothing that went wrong it was just incredible and everyone was so kind and perfect. Thank you so much for all your help and everything you have done it really was beautiful. Many thanks again Olivia

It was absolutely perfect there honestly was nothing that went wrong it was just incredible and everyone was so kind and perfect. Thank you so much for all your help and everything you have done it really was beautiful. Many thanks again Olivia
Jess Sent on 13/07/2023

5 out of 5 rating
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  5 out of 5 rating
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Amazing staff and Hotel

We got married in Windsor and had the hotel first as a base for ny fiancée to get ready, then as a venue for reception. The Events team with Calum and Hannah along with all the staff were fantastic throughtout. The service and food for the reception was superb. The help , messages and little extra details from the staff were very nice. Thank you so much for helping make our special day extra special.

We got married in Windsor and had the hotel first as a base for ny fiancée to get ready, then as a venue for reception. The Events team with Calum and Hannah along with all the staff were fantastic throughtout. The service and food for the reception was superb. The help , messages and little extra details from the staff were very nice. Thank you so much for helping make our special day extra special.
Jenny Sent on 13/07/2023

5 out of 5 rating
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A happy couple

We had a fantastic time at The Castle Hotel on Friday. Please thank your team in the bar area who were so friendly and welcoming. We had six excitable children running around but the staff created such a relaxed vibe that we didn't feel stressed out by it. The food was exceptional. Everything came out perfectly, cooked exactly to order and everyone enjoyed their food. The steaks were a massive hit our guests mentioned them again and again they were so tasty. A lovely touch giving the married couple a glass of champs too. The table was set out beautifully, we have some great photos of us all in there- happy to share if you'd like. All of our...

We had a fantastic time at The Castle Hotel on Friday. Please thank your team in the bar area who were so friendly and welcoming. We had six excitable children running around but the staff created such a relaxed vibe that we didn't feel stressed out by it. The food was exceptional. Everything came out perfectly, cooked exactly to order and everyone enjoyed their food. The steaks were a massive hit our guests mentioned them again and again they were so tasty. A lovely touch giving the married couple a glass of champs too. The table was set out beautifully, we have some great photos of us all in there- happy to share if you'd like. All of our guests commented on how modern and chic it was. A special thanks goes out to Tony (I really hope this is his name) he was in charge of looking after us in the Oak Room. He went above and beyond when he noticed I was trying to change the collection time of our transportation. He took their number from me, contacted them himself and sorted it all out for me- OUTSTANDING! The only thing I would change is we needed some back ground music in there, which Tony promptly sorted for us with the Bose speaker. We didn't think about it until half way through our meal. Not a criticism at all, I should of thought about it prior to the meal and it would have been there waiting for us I'm sure. Thank you again for making the whole experience with the Castle Hotel so enjoyable. The communication has been excellent throughout. Any queries have been dealt with quickly and efficently and I would highly recommend your services. With best wishes Jenny
Matan Sent on 18/09/2022

5 out of 5 rating
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A Magical Wedding

Castle hotel is one of two places we chose for our most special day.
We never got the chance to visit Windsor before choosing it, so we had to rely on photos. The Staff made it easier for us as they offered to show us everything via zoom meetings.

I'll skip to the end - it was simply magical. Every single employee was nice and extremely professional. The event was organized exactly as we planned it, and it exceeded our expectations. It was truly a dream come true.

The hotel itself is gorgeous and is located right next to Windsor Castle. It is an ideal location for all who want to explore the beauty...

Castle hotel is one of two places we chose for our most special day.
We never got the chance to visit Windsor before choosing it, so we had to rely on photos. The Staff made it easier for us as they offered to show us everything via zoom meetings.

I'll skip to the end - it was simply magical. Every single employee was nice and extremely professional. The event was organized exactly as we planned it, and it exceeded our expectations. It was truly a dream come true.

The hotel itself is gorgeous and is located right next to Windsor Castle. It is an ideal location for all who want to explore the beauty of Windsor. The entire experience was magical, and we will be forever grateful for everyone involved, and especially to Calum who was in charge of organizing everything.