The Craiglands Hotel Reviews

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  David Sent on 28/04/2015
  5 out of 5 rating

  5.0
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    5.0

  Fabulous Victorian hotel close to likely moor

  Fabulous Victorian hotel close to likely moor.
  Wedding breakfast was best large scale meal ever - excellent! Hotel is lovely and friendly. Rooms are constantly being updated and should be done soon from what we hear, but still very good rooms anyway. They did us proud hosting our wedding.

  Fabulous Victorian hotel close to likely moor.
  Wedding breakfast was best large scale meal ever - excellent! Hotel is lovely and friendly. Rooms are constantly being updated and should be done soon from what we hear, but still very good rooms anyway. They did us proud hosting our wedding.
• Paulina L. Sent on 07/06/2024
  1.6 out of 5 rating

  1.6
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    1.0
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    2.0
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    1.0
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    2.0
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    2.0

  Do not recommend!

  I was promised a bridal suite at 7am on the day of the wedding, only to be told at 8 am that somebody slept in it the night before. Ceremony was at 1:30pm and I was finally given the access to the suite just before 12pm. Disgusting! Very stressful, cried on the morning of my own wedding! No communication. Lots of other issues, too. Wrote a formal complaint and received no reply. Avoid!

  I was promised a bridal suite at 7am on the day of the wedding, only to be told at 8 am that somebody slept in it the night before. Ceremony was at 1:30pm and I was finally given the access to the suite just before 12pm. Disgusting! Very stressful, cried on the morning of my own wedding! No communication. Lots of other issues, too. Wrote a formal complaint and received no reply. Avoid!
• Saf Sent on 31/03/2015
  5 out of 5 rating

  5.0
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    5.0
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  Great place to have wedding

  Great place to have wedding. My cousins wedding the other day was lovely and staff were so polite x

  Great place to have wedding. My cousins wedding the other day was lovely and staff were so polite x
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• Jessica Sent on 05/02/2015
  5 out of 5 rating

  5.0
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    5.0
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  so excited

  Hi Joanna
  
  I just wanted to say thankyou for showing us around the hotel. You made everything so easy for us and we are so excited.
  
  See you soon
  
  Jessica

  Hi Joanna
  
  I just wanted to say thankyou for showing us around the hotel. You made everything so easy for us and we are so excited.
  
  See you soon
  
  Jessica
• Jacqueline Sent on 22/10/2013
  5 out of 5 rating

  5.0
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    5.0
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    5.0

  Our wedding took place July 2013. Unfortunately due to family illness we had to make changes to our wedding reception with very short notice. The wedding co ordinators and staff at the Craiglands were fabulous, really helpful and professional.

  Our wedding took place July 2013. Unfortunately due to family illness we had to make changes to our wedding reception with very short notice. The wedding co ordinators and staff at the Craiglands were fabulous, really helpful and professional.
• Lisa Sent on 06/05/2010
  5 out of 5 rating

  5.0
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  Perfect Romantic Wedding Location

  We got married at the Craiglands Hotel on 5th September 2009, it was such a perfect day. The hotel itself is gorgeous, with a lovely garden.
  
  Jodie (Wedding Co-ordinator) is fantastic. She is full of ideas and is always happy to assist with anything. She dealt with a few of my bridezilla moments very well!!
  
  Our wedding reception was held in The Restuarant room and the tables were set up beautifully. The food was amazing and all our guests seemed to enjoy it. One of our guests even had two desserts!
  
  Also the Honeymoon Suite is lovely, with a massive bed! Also the bath is more than big enough for two!
  
  We couldn't have chosen a better venue with better staff!

  We got married at the Craiglands Hotel on 5th September 2009, it was such a perfect day. The hotel itself is gorgeous, with a lovely garden.
  
  Jodie (Wedding Co-ordinator) is fantastic. She is full of ideas and is always happy to assist with anything. She dealt with a few of my bridezilla moments very well!!
  
  Our wedding reception was held in The Restuarant room and the tables were set up beautifully. The food was amazing and all our guests seemed to enjoy it. One of our guests even had two desserts!
  
  Also the Honeymoon Suite is lovely, with a massive bed! Also the bath is more than big enough for two!
  
  We couldn't have chosen a better venue with better staff!
• Melanie Sent on 20/02/2010
  5 out of 5 rating

  5.0
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    5.0

  The perfect setting for our special day.

  The Craiglands Hotel was the perfect venue for our special day. Nothing was too much trouble for the staff- they were great. From the minute we first met with Jodie and the team we planned a special day that met our personal needs and tastes and we were never made to feel that we had to stick to a standard formula. We had mulled wine and lots of candles as requested; the hotel was great for photos and we went up to the ‘Cow and Calf’ for photos too. The entertainment was great and most of our guests stayed over at the hotel which was really convenient. Excellent service and a perfect day.

  The Craiglands Hotel was the perfect venue for our special day. Nothing was too much trouble for the staff- they were great. From the minute we first met with Jodie and the team we planned a special day that met our personal needs and tastes and we were never made to feel that we had to stick to a standard formula. We had mulled wine and lots of candles as requested; the hotel was great for photos and we went up to the ‘Cow and Calf’ for photos too. The entertainment was great and most of our guests stayed over at the hotel which was really convenient. Excellent service and a perfect day.
• Anonymous Sent on 11/01/2010
  5 out of 5 rating

  5.0
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  Our dream wedding

  Jodie and the rest of the team at the Craiglands were friendly and very professional right through the planning process and up to and during the big day. They put our minds at rest and exceeded all expectations, it really was a perfect day! Friendly staff made us feel very special and they listened to and responded to all our questions and requests. Everyone commented on the delicious food which all 150 guests enjoyed! The bridal suite is fantastic, the ballroom is beautiful and we had a day we, and our guests, will never forget, for all the right reasons!

  Jodie and the rest of the team at the Craiglands were friendly and very professional right through the planning process and up to and during the big day. They put our minds at rest and exceeded all expectations, it really was a perfect day! Friendly staff made us feel very special and they listened to and responded to all our questions and requests. Everyone commented on the delicious food which all 150 guests enjoyed! The bridal suite is fantastic, the ballroom is beautiful and we had a day we, and our guests, will never forget, for all the right reasons!
• Caroline Sent on 04/12/2009
  5 out of 5 rating

  5.0
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    5.0

  The Perfect Venue

  We decided to have our wedding reception at the Craiglands and from the moment we booked we were treated like royalty! Jodie the wedding co-ordinator catered for our every need and our whole family was looked after very well. Even though the weather was terrible, we had all our photos inside and even managed the ''confetti shot''! It really was the perfect venue. The Bridal Suite was beautiful, the food fantastic and the room where the resception was held The Restaurant looked fabulous. The red carpet on the way into the hotel was a lovely touch and my day was completely stress-free...thanks to Jodie and her team!

  We decided to have our wedding reception at the Craiglands and from the moment we booked we were treated like royalty! Jodie the wedding co-ordinator catered for our every need and our whole family was looked after very well. Even though the weather was terrible, we had all our photos inside and even managed the ''confetti shot''! It really was the perfect venue. The Bridal Suite was beautiful, the food fantastic and the room where the resception was held The Restaurant looked fabulous. The red carpet on the way into the hotel was a lovely touch and my day was completely stress-free...thanks to Jodie and her team!
• Pete Sent on 09/11/2009
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  Beautiful venue, exceptional staff, great value

  We got married at the Craiglands on the 28th August 2009 and we cannot recommend it enough. There are three rooms which can cater for any size of wedding. We were married in the restaurant which was perfect for our 120 day guests. The room looked beautiful for the day and with each room having its own separate bar the venues are private. The bedrooms and suites are also beautifully turned out the honeymoon suite was excellent, and great value.
  
  The food at the Craiglands is absolutely top class for both the day and evening receptions. The menus are varied and can be mixed if necessary, also the hotel’s policy of no obligatory evening buffet means that it is easy to stick to any budget. We had many guests with special dietary requirements and we also had loads of changes to the guest list, even at very late notice, but this never seemed to faze any of the staff.
  
  This brings me to the best thing about the Craiglands, the staff. Absolutely all the staff are brilliant. Nothing is too much trouble for any of them and you really feel like it’s your day and you can literally do what you like within reason!!! The wedding coordinator, Jodie, and the management bent over backwards to make our day exactly as we wanted it.
  
  I could go on and on about how great our day was but I think you get the picture! Choosing the Craiglands was one of the best decisions we made for our wedding and we wouldn’t change a thing.
  

  We got married at the Craiglands on the 28th August 2009 and we cannot recommend it enough. There are three rooms which can cater for any size of wedding. We were married in the restaurant which was perfect for our 120 day guests. The room looked beautiful for the day and with each room having its own separate bar the venues are private. The bedrooms and suites are also beautifully turned out the honeymoon suite was excellent, and great value.
  
  The food at the Craiglands is absolutely top class for both the day and evening receptions. The menus are varied and can be mixed if necessary, also the hotel’s policy of no obligatory evening buffet means that it is easy to stick to any budget. We had many guests with special dietary requirements and we also had loads of changes to the guest list, even at very late notice, but this never seemed to faze any of the staff.
  
  This brings me to the best thing about the Craiglands, the staff. Absolutely all the staff are brilliant. Nothing is too much trouble for any of them and you really feel like it’s your day and you can literally do what you like within reason!!! The wedding coordinator, Jodie, and the management bent over backwards to make our day exactly as we wanted it.
  
  I could go on and on about how great our day was but I think you get the picture! Choosing the Craiglands was one of the best decisions we made for our wedding and we wouldn’t change a thing.
  

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