The Grand Hotel Reviews

Reviews

Badges

+5 User photos

• Lisa B. Sent on 08/06/2024
  5 out of 5 rating

  5.0
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  A stunning venue and service

  Right from our first meeting with Amber at The Grand Hotel we received top professional friendly service.
  Amber has a fine eye for detail and perfection. She didn't forget any request and we booked it 2 years in advance! She was great with advice and very responsive to all of my questions.
  Our day was amazing. We had the ceremony, reception and evening party there which was the best decision we made. We had the wedding service in the restaurant and reception in the main venue room. The building and the grounds are stunning and the food was delicious.
  The following day they were happy to accommodate family members for breakfast who weren't staying at the hotel which ended the weekend so well.
  I would highly recommend The Grand Hotel to any bride and groom. They will make it your special day with wonderful memories that last forever.
  

  Right from our first meeting with Amber at The Grand Hotel we received top professional friendly service.
  Amber has a fine eye for detail and perfection. She didn't forget any request and we booked it 2 years in advance! She was great with advice and very responsive to all of my questions.
  Our day was amazing. We had the ceremony, reception and evening party there which was the best decision we made. We had the wedding service in the restaurant and reception in the main venue room. The building and the grounds are stunning and the food was delicious.
  The following day they were happy to accommodate family members for breakfast who weren't staying at the hotel which ended the weekend so well.
  I would highly recommend The Grand Hotel to any bride and groom. They will make it your special day with wonderful memories that last forever.
  
• Rachael Sent on 02/03/2024
  5 out of 5 rating

  5.0
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  Just brilliant

  From the start our experience with Amber and the team at The Grand Hotel was amazing. Very professional, organised and nothing was to much trouble.
  If your looking for a venue, look no further!

  From the start our experience with Amber and the team at The Grand Hotel was amazing. Very professional, organised and nothing was to much trouble.
  If your looking for a venue, look no further!
• Sarah H. Sent on 27/12/2023
  5 out of 5 rating

  5.0
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  Mrs Blackler

  We had a wonderful day to remember Amber was fantastic from the start to the end the whole time she was there for us,can't recommend her enough 😀

  We had a wonderful day to remember Amber was fantastic from the start to the end the whole time she was there for us,can't recommend her enough 😀

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• Mark S. Sent on 28/11/2023
  5 out of 5 rating

  5.0
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  Just wonderful

  The day was just as we had hoped, magical.
  Amber took care of everything and without fail ensured we were both taken care of along with our guests.
  Outside wedding that was disrupted by rain, but once again Amber didn’t miss a beat and in fact made the day even more special by moving the whole party inside.
  If we could offer ten stars we would give twenty.
  You would be foolish not to use the Grand Hotel!

  The day was just as we had hoped, magical.
  Amber took care of everything and without fail ensured we were both taken care of along with our guests.
  Outside wedding that was disrupted by rain, but once again Amber didn’t miss a beat and in fact made the day even more special by moving the whole party inside.
  If we could offer ten stars we would give twenty.
  You would be foolish not to use the Grand Hotel!

  The Grand Hotel's reply:

  Thank you so much for your lovely review. It was an absolute pleasure looking after you both for your special day. In regards to the ceremony in the rain, it is the most important part of the day so of course I wanted to make sure everything was perfect. I am so pleased I looked after you both and hope you enjoy married life together.
  
  Amber
• Leah S. Sent on 28/11/2023
  5 out of 5 rating

  5.0
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  Beautiful magical day

  We got married at The Grand Hotel last year and we had the most magical day. The staff were fantastic and professional, the venue was everything we wanted and our wedding planner went above and beyond for us and couldn't have asked for anyone better, Amber was always quick to respond to any worries or questions we had she was always supportive throughout the planning and the day itself she was just fantastic in every way possible

  We got married at The Grand Hotel last year and we had the most magical day. The staff were fantastic and professional, the venue was everything we wanted and our wedding planner went above and beyond for us and couldn't have asked for anyone better, Amber was always quick to respond to any worries or questions we had she was always supportive throughout the planning and the day itself she was just fantastic in every way possible

  The Grand Hotel's reply:

  Thank you soo much Leah for your lovely review. I had such a fun time planning your wedding with you both and your photos are beautiful. I very much hope you enjoy married life together.
  
  Amber
• Jen Sent on 28/11/2023
  5 out of 5 rating

  5.0
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  Supported us with changing circumstances

  We had planned a beautiful wedding in August & Amber went above and beyond to ensure that we had everything we wanted & more, she considered every request and met with me on many occasions just to discuss details & go other key points. Unfortunately my father in law recieved a terminal cancer diagnosis in April & Amber went into action to assist us in rearranging everything, we got married on the 28th May 2023 outside on terrace. The sun shone & it was a beautiful day & everything went perfect thanks to Amber and her team.

  We had planned a beautiful wedding in August & Amber went above and beyond to ensure that we had everything we wanted & more, she considered every request and met with me on many occasions just to discuss details & go other key points. Unfortunately my father in law recieved a terminal cancer diagnosis in April & Amber went into action to assist us in rearranging everything, we got married on the 28th May 2023 outside on terrace. The sun shone & it was a beautiful day & everything went perfect thanks to Amber and her team.

  The Grand Hotel's reply:

  Thank you so much for the lovely review Jen, this is so appreciated. It was an absolute pleasure meeting you and planning your special day. I made sure I went above and beyond for you and I am so pleased you had an amazing day. The weather was also beautiful for your beach theme outdoor ceremony. Hope you enjoy married life together.
  
  Amber
• Amy Sent on 09/10/2018
  5 out of 5 rating

  5.0
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  Wedding Vows Renewal

  My wife and I renewed our weddings vows last weekend in the Grand Hotel.
  Lauren the wedding coordinator gave us no less than 100% and the ceremony and the weekend was absolutely fantastic.
  I would highly recommend this hotel,the staff were so friendly and accommodating and once again whether it is your wedding or the renewal of your wedding vows get in contact with Lauren and she will make it very special for you.

  My wife and I renewed our weddings vows last weekend in the Grand Hotel.
  Lauren the wedding coordinator gave us no less than 100% and the ceremony and the weekend was absolutely fantastic.
  I would highly recommend this hotel,the staff were so friendly and accommodating and once again whether it is your wedding or the renewal of your wedding vows get in contact with Lauren and she will make it very special for you.
• John Sent on 09/10/2018
  5 out of 5 rating

  5.0
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  Wedding Venue

  Wedding venue
  Attended a friends wedding on Saturday at the Grand Hotel as best man.
  
  The only way I can describe this event was that it was truly excellent. The wedding planner really ensured a smooth seamless event.
  
  The staff were attentive, caring and expert in steering proceedings.
  The format was practiced and executed brilliantly.
  The room was prepared differently for the wedding service, the meal and then the evening do, quickly, efficiently and each time looked fantastic.
  Each course of the meal was outstanding.
  The evening 'do' was pleasant, stress free and with our own bar and excellent staff again.
  Followed by a comfortable room and quiet nights sleep with a leisurely breakfast.
  
  Well done

  Wedding venue
  Attended a friends wedding on Saturday at the Grand Hotel as best man.
  
  The only way I can describe this event was that it was truly excellent. The wedding planner really ensured a smooth seamless event.
  
  The staff were attentive, caring and expert in steering proceedings.
  The format was practiced and executed brilliantly.
  The room was prepared differently for the wedding service, the meal and then the evening do, quickly, efficiently and each time looked fantastic.
  Each course of the meal was outstanding.
  The evening 'do' was pleasant, stress free and with our own bar and excellent staff again.
  Followed by a comfortable room and quiet nights sleep with a leisurely breakfast.
  
  Well done
• Jakat88 Sent on 09/10/2018
  5 out of 5 rating

  5.0
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  wedding

  We had our wedding at The Grand on April 15th and we couldn't have asked for a better venue to spend our special day.
  We only wanted a small wedding (around 18 guests) and the staff were more than happy to cater to our needs. From our first initial meeting with the Wedding Executive Lauren, we instantly felt comfortable and throughout the process she gave us a lot of guidance and some ideas as to how we could create a memorable day. She was great at helping us to create a vision in our minds of what our day was going to be like.
  When the day finally arrived Lauren executed it brilliantly with the help of her team. All of the staff were attentive and polite throughout the day, checking that everything was okay and asking if we needed anything which was lovely, great customer service!
  The day was exactly how we pictured it to be and something that we will cherish forever and that is all down to Lauren and all the other staff members.

  We had our wedding at The Grand on April 15th and we couldn't have asked for a better venue to spend our special day.
  We only wanted a small wedding (around 18 guests) and the staff were more than happy to cater to our needs. From our first initial meeting with the Wedding Executive Lauren, we instantly felt comfortable and throughout the process she gave us a lot of guidance and some ideas as to how we could create a memorable day. She was great at helping us to create a vision in our minds of what our day was going to be like.
  When the day finally arrived Lauren executed it brilliantly with the help of her team. All of the staff were attentive and polite throughout the day, checking that everything was okay and asking if we needed anything which was lovely, great customer service!
  The day was exactly how we pictured it to be and something that we will cherish forever and that is all down to Lauren and all the other staff members.
• Mike Sent on 09/10/2018
  5 out of 5 rating

  5.0
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  Dream Wedding

  We got married on the 11th of August 2017
  
  The whole day was like something out of a dream
  
  All the staff where so helpful and friendly
  Wanna give a massive shout out to Josh the amazing barman /singer and the lovely blond hair girl behind the reception who was still there the morning after the wedding
  
  The 3 course meal was amazing so much time and effort was put in to it by the chefs and you could tell
  
  But most of all a huge huge massive thank you to Lauren Cooke the best wedding planner ever she couldn't do enough for us. Nothing was to big or to small she is a star !!!!

  We got married on the 11th of August 2017
  
  The whole day was like something out of a dream
  
  All the staff where so helpful and friendly
  Wanna give a massive shout out to Josh the amazing barman /singer and the lovely blond hair girl behind the reception who was still there the morning after the wedding
  
  The 3 course meal was amazing so much time and effort was put in to it by the chefs and you could tell
  
  But most of all a huge huge massive thank you to Lauren Cooke the best wedding planner ever she couldn't do enough for us. Nothing was to big or to small she is a star !!!!

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