The Marks Tey Hotel Reviews
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Reviews
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5.0 out of 5 rating
5.0 Fantastic
5.0 out of 5 rating
36 reviews
99% recommend it
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Quality of the service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Badges
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+8
User photos
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Mandy S. Sent on 21/06/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect day
From our initial visit through to the actual reception date nothing was too much trouble.
On the day Michelle was helping lacing me into my dress and stayed late to make sure the meal service was perfect.
Stephanie kept us on track with her knowledge and past experience and informative emails.
Our day was perfect and all our guests have said what a fantastic day!From our initial visit through to the actual reception date nothing was too much trouble.
On the day Michelle was helping lacing me into my dress and stayed late to make sure the meal service was perfect.
Stephanie kept us on track with her knowledge and past experience and informative emails.
Our day was perfect and all our guests have said what a fantastic day! -
Quality of the service
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Avariel D. Sent on 08/04/20225 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We got much more than we expected
We had such a reasonably priced package, we didn't really expect too much. We were happy to have the space and know our guests would be fed. But oh boy, they hit it out of the park! So many guests told us over the following days how much they had enjoyed the food! And it really was delicious. Certainly as good as at any nice restaurant and our vegans, gluten free, and vegetarian guests were very happy with their meals.
We sent everything for the tables up the day before with instructions and it was all laid out beautifully. They listened to us and went out of their way to accommodate our choice of arrival cocktails and our guests bringing pugs for overnight stays.
We asked for as close to a food waste free event as possible and everything was stored and boxed for us to take home including several chicken dinners! We had left take away boxes and had great fun dropping of deliveries of cake and buffet leftovers to friends the next day.
Everything was clean, staff were helpful and friendly, we had such an amazing time and Marks Tey really delivered on all fronts. We would highly recommend them.We had such a reasonably priced package, we didn't really expect too much. We were happy to have the space and know our guests would be fed. But oh boy, they hit it out of the park! So many guests told us over the following days how much they had enjoyed the food! And it really was delicious. Certainly as good as at any nice restaurant and our vegans, gluten free, and vegetarian guests were very happy with their meals.
We sent everything for the tables up the day before with instructions and it was all laid out beautifully. They listened to us and went out of their way to accommodate our choice of arrival cocktails and our guests bringing pugs for overnight stays.
We asked for as close to a food waste free event as possible and everything was stored and boxed for us to take home including several chicken dinners! We had left take away boxes and had great fun dropping of deliveries of cake and buffet leftovers to friends the next day.
Everything was clean, staff were helpful and friendly, we had such an amazing time and Marks Tey really delivered on all fronts. We would highly recommend them.-
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+8 Photos
The Marks Tey Hotel's reply:
Hi Avariel,
Thank you very much for your very kind words. It has been a pleasure to look after you both on your wedding day and ensure that your dream day will become reality. Reading your feedback I think we have achieved that.
I wish you both a great future together.
Kind regards
Stephanie
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Quality of the service
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Kelly Sent on 28/08/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A great Disney themed wedding
It was amazing and just perfect for us. We had a few additional items like a photo booth; the staff were very happy to help us plan where these would go. The staff would make space for anything we wanted. The room was set up just the way we wanted it, we were able to play our favourite music during the meal. They catered for people with allergies and dietary requirements. I was gluten free, had a great meal. However, I wasn’t catered for when we went for the menu tasting. Children were only given a 2 course meal instead of a 3 course meal but with orange juice as a starter which parents complained about. The disco was great, played all the music we wanted. A problem we had was some people weren’t aware of the cake cutting announcements and when slices were available. We had a lot of gifts given to us, so many the table got so full that people couldn’t see the guest book etc. When asked the hotel staff moved the gifts straight away to a locked room. We didn’t have to help clear up which was amazing. We were promised a memory box which we are yet to receive and its been 6 weeks. The communication before the wedding wasn’t great. One meeting was planned a few days before the wedding and the person wasn’t there, we met with others which was fine but seemed like they were not ready for us. The staff also ruined some of our messages when they were packing things away as they packed them with bubbles and the lids came off. All in all it was a great day. Everyone has said it was the best wedding they have been to.It was amazing and just perfect for us. We had a few additional items like a photo booth; the staff were very happy to help us plan where these would go. The staff would make space for anything we wanted. The room was set up just the way we wanted it, we were able to play our favourite music during the meal. They catered for people with allergies and dietary requirements. I was gluten free, had a great meal. However, I wasn’t catered for when we went for the menu tasting. Children were only given a 2 course meal instead of a 3 course meal but with orange juice as a starter which parents complained about. The disco was great, played all the music we wanted. A problem we had was some people weren’t aware of the cake cutting announcements and when slices were available. We had a lot of gifts given to us, so many the table got so full that people couldn’t see the guest book etc. When asked the hotel staff moved the gifts straight away to a locked room. We didn’t have to help clear up which was amazing. We were promised a memory box which we are yet to receive and its been 6 weeks. The communication before the wedding wasn’t great. One meeting was planned a few days before the wedding and the person wasn’t there, we met with others which was fine but seemed like they were not ready for us. The staff also ruined some of our messages when they were packing things away as they packed them with bubbles and the lids came off. All in all it was a great day. Everyone has said it was the best wedding they have been to. -
Quality of the service
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Sharne Sent on 06/08/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Above all our Expectations .............
The ceremony was beautiful, cocktails laid out in our initials what a beautiful touch, An incredible meal, A special thank you to James. The staff were amazing very attentive Steph & Dinesh were very helpful throughout the whole day, thank you to Sharon her organization and planning for our faultless wedding at the Marks Tey Hotel, thank youThe ceremony was beautiful, cocktails laid out in our initials what a beautiful touch, An incredible meal, A special thank you to James. The staff were amazing very attentive Steph & Dinesh were very helpful throughout the whole day, thank you to Sharon her organization and planning for our faultless wedding at the Marks Tey Hotel, thank you -
Quality of the service
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Kelly Sent on 06/08/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Day
An Amazing Day something we will never forget the Marks Tey team were amazing. the welcome drinks were displayed so nicely just perfect.
The Room Looked amazing exactly what we wanted an more, All the guests loved the food including us. The staff were absolutely amazing, thank youAn Amazing Day something we will never forget the Marks Tey team were amazing. the welcome drinks were displayed so nicely just perfect.
The Room Looked amazing exactly what we wanted an more, All the guests loved the food including us. The staff were absolutely amazing, thank you -
Quality of the service
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Debbie Sent on 23/04/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely Fabulous Day
We had an absolutely Fabulous day, Everything was perfect,
Everything came together beautifully. Thank you, Sharon, Dinesh and the team for all your hard work in making it all happen
We had some lovely comments from our guests.
The food was excellent and the service we received from everyone was wonderful.
We will be more than Happy to recommend you to anyone.We had an absolutely Fabulous day, Everything was perfect,
Everything came together beautifully. Thank you, Sharon, Dinesh and the team for all your hard work in making it all happen
We had some lovely comments from our guests.
The food was excellent and the service we received from everyone was wonderful.
We will be more than Happy to recommend you to anyone. -
Quality of the service
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Lisa Sent on 11/02/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Day
We had such a lovely day. we can't thank Sharon, Steph & Dinesh enough. Just want our day back to do it all over again.
Very best regardsWe had such a lovely day. we can't thank Sharon, Steph & Dinesh enough. Just want our day back to do it all over again.
Very best regardsThe Marks Tey Hotel's reply:
Hello Lisa & Rob.
thank you for the feedback from your wedding day.
kind regards -
Quality of the service
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Tracy Sent on 17/01/20195 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful Experience
We just wanted to thank Sharon & the team at the Marks Tey Hotel. for all your help before and during the wedding. Everything was beautiful and ran so smoothly, from our initial meeting last January to the day of our wedding. you guided us un the right direction. The Meetings that we had were very Helpful and informative. You all helped to make our Wedding a Wonderful Experience for us both.
The Food and Evening Buffet was fantastic Truly Delicious. we could not have asked for a better Day.We just wanted to thank Sharon & the team at the Marks Tey Hotel. for all your help before and during the wedding. Everything was beautiful and ran so smoothly, from our initial meeting last January to the day of our wedding. you guided us un the right direction. The Meetings that we had were very Helpful and informative. You all helped to make our Wedding a Wonderful Experience for us both.
The Food and Evening Buffet was fantastic Truly Delicious. we could not have asked for a better Day. -
Quality of the service
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Serena Sent on 12/11/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Day
Dear Sharon and team
Thank you so much for helping making our day on Saturday as amazing as it was.
Everything went to plan and everyone had a good time.
The room looked amazing from start to finish.
The food was commented on on how good it was considering “it was a wedding”. So thank you.
From the day we came to see you about booking our wedding you have been nothing but helpful and amazing. To have you there on the day made me feel happy.
I can not thank you enough for all you did for us.
5* and so much more.
Serena and MichaelDear Sharon and team
Thank you so much for helping making our day on Saturday as amazing as it was.
Everything went to plan and everyone had a good time.
The room looked amazing from start to finish.
The food was commented on on how good it was considering “it was a wedding”. So thank you.
From the day we came to see you about booking our wedding you have been nothing but helpful and amazing. To have you there on the day made me feel happy.
I can not thank you enough for all you did for us.
5* and so much more.
Serena and Michael -
Quality of the service
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Chrissy Sent on 23/10/20185 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value for money 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had a Fabulous Day
Everything we wanted was done with Care & Attention to detail. we could not have been more happy with Everything they did on the day.
Dealing with Sharon & Stephanie for our most important day, They Listened to what we wanted and delivered on the day. We only have Very good memories of our MayWedding at the Marks Tey Hotel.
THANK YOU TO ALLXEverything we wanted was done with Care & Attention to detail. we could not have been more happy with Everything they did on the day.
Dealing with Sharon & Stephanie for our most important day, They Listened to what we wanted and delivered on the day. We only have Very good memories of our MayWedding at the Marks Tey Hotel.
THANK YOU TO ALLX -
Quality of the service
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