The Moat House Hotel Reviews
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5.0 Fantastic
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162 reviews
100% recommend it
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Quality of the service 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value for money 5 out of 5 rating
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Flexibility 5 out of 5 rating
Badges
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User photos
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Nick G. Sent on 12/11/20245 out of 5 rating
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Fantastic Wedding (5th July 2024)
The Moat House was a brilliant venue for our wedding. The location and hotel are wonderful and the staff exceptional, especially our wedding coordinator (Emily).
Would absolutely recommend this venue to anyone.The Moat House was a brilliant venue for our wedding. The location and hotel are wonderful and the staff exceptional, especially our wedding coordinator (Emily).
Would absolutely recommend this venue to anyone. -
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Laura Sent on 24/10/20245 out of 5 rating
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Mr & Mrs Toth
We got married at The Moat House in September and cannot recommend the venue and Vicky and the team enough. From the day we first went to visit the venue everyone was really friendly, helpful and welcoming and we definitely got a good feeling about booking our wedding there.
Nothing was too much trouble for the team, and everything I asked for or wanted was fulfilled with a smile. Vicky in particular was just amazing both leading up to and on the day of the wedding, she made everything just perfect and we can’t thank her enough. We had the best day and want to do it all over again!We got married at The Moat House in September and cannot recommend the venue and Vicky and the team enough. From the day we first went to visit the venue everyone was really friendly, helpful and welcoming and we definitely got a good feeling about booking our wedding there.
Nothing was too much trouble for the team, and everything I asked for or wanted was fulfilled with a smile. Vicky in particular was just amazing both leading up to and on the day of the wedding, she made everything just perfect and we can’t thank her enough. We had the best day and want to do it all over again!The Moat House Hotel's reply:
Mr and Mrs Toth,
Thank you so much for your lovely feedback!
It was a please to run and be apart your special day. We wish you all the luck in the world for the future and look forward to seeing you on many anniversary's in the future.
Hope you had a relaxing mini moon ?
Don't forget to send us some photos of your special day, I would love to see them
Don't become strangers!
All our love Vicky and The Events Team at the Moat House xXx -
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Rachel W. Sent on 22/10/20245 out of 5 rating
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Our perfect wedding 19/10/24
We cannot recommend The Moat House enough. Vicky and the team have given us the best experience from day one, and we've been made to feel special throughout. Everything on the wedding day ran like clockwork, the food was delicious, the rooms were dressed beautifully, and the grounds are lovely for lots of photos to capture precious memories. Vicky worked her socks off from first thing in the morning, right through to late into the evening, making sure everything was perfect for us and our guests. Thank you so much for everything!We cannot recommend The Moat House enough. Vicky and the team have given us the best experience from day one, and we've been made to feel special throughout. Everything on the wedding day ran like clockwork, the food was delicious, the rooms were dressed beautifully, and the grounds are lovely for lots of photos to capture precious memories. Vicky worked her socks off from first thing in the morning, right through to late into the evening, making sure everything was perfect for us and our guests. Thank you so much for everything!The Moat House Hotel's reply:
Mr and Mrs Towers,
Thank you so much for taking the time to leave a review, very much appreciated.
I am so so happy to hear you had such a great day, its been a pleasure to look after you both from the very first time I showed you the venue to your wedding day !!!
We wish you all the happiness in the world for the future.
Best Wishes Vicky and the Events team at the Moat House xXx -
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Ann B. Sent on 13/10/20245 out of 5 rating
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Absolutely Amazing Wedding Day
From when we started planning our wedding in 2022 to our wedding day 6th July 2024 the service we had from The Wedding Team especially Emily and Vicky was second to non. The Moat House is such a beautiful wedding venue with a choice of reception rooms and the library to prepare in and of course the stunning grounds and lake.
Nothing is to much trouble for the staff they are so accommodating.
Emily was our coordinator and she kept the events going to perfection from start to finish.
The food was amazing. Plenty of rooms for guests.
We had alot of complements off our guests about the venue and the food being brilliant.
Get married at The Moat House and you will not be disappointed.From when we started planning our wedding in 2022 to our wedding day 6th July 2024 the service we had from The Wedding Team especially Emily and Vicky was second to non. The Moat House is such a beautiful wedding venue with a choice of reception rooms and the library to prepare in and of course the stunning grounds and lake.
Nothing is to much trouble for the staff they are so accommodating.
Emily was our coordinator and she kept the events going to perfection from start to finish.
The food was amazing. Plenty of rooms for guests.
We had alot of complements off our guests about the venue and the food being brilliant.
Get married at The Moat House and you will not be disappointed.-
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+5 Photos
The Moat House Hotel's reply:
Thank you so much for your lovely feedback! It was a pleasure to meet you both and to coordinate your wedding day and I am very glad you enjoyed it. We wish you the best for the future. I am sure we will see you soon.
Best wishes
Emily and The Moat House Weddings & Events Team! -
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Alice S. Sent on 04/10/20245 out of 5 rating
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Absolutely no doubt in recommending The Moat House
We had our wedding here 2 weeks ago and I can not recommend this venue highly enough.
From day one Vicky and the wedding team made us feel special and could not do enough for us.
Emails returned within hours every time and invariably the answer was 'yes' to anything we asked. Every time we visited we were welcomed with smiles and drinks.
As for the actual day..... everything was perfect, care and consideration not just for us but extended to every guest we had.
I can't stop smiling thinking of our day, it was everything we wanted it to be from arriving the night before to leaving the day afterwards. I don't regret a single penny!
Thank you to the Moat House and to Vicky our wedding co-ordinator in particular.We had our wedding here 2 weeks ago and I can not recommend this venue highly enough.
From day one Vicky and the wedding team made us feel special and could not do enough for us.
Emails returned within hours every time and invariably the answer was 'yes' to anything we asked. Every time we visited we were welcomed with smiles and drinks.
As for the actual day..... everything was perfect, care and consideration not just for us but extended to every guest we had.
I can't stop smiling thinking of our day, it was everything we wanted it to be from arriving the night before to leaving the day afterwards. I don't regret a single penny!
Thank you to the Moat House and to Vicky our wedding co-ordinator in particular.-
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+7 Photos
The Moat House Hotel's reply:
Mr and Mrs Sharp
Thank you so much for your lovely feedback! It was a pleasure to see your plans come to life and a joy to coordinate your wedding day and I am very glad you had a perfect day, photos are amazing !!!
We wish you all the luck in the world for your future together.
I look forward to seeing you on many an anniversary in the future.
Warm regards
Vicky and the Events Team at the Moat House xxxxxx
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Lindsay S. Sent on 01/10/20245 out of 5 rating
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Incredible day
The Moat House was the perfect venue for our special day, a beautiful venue and an incredible team. The support provided in the lead-up to the Wedding was fantastic with nothing being too much trouble. The support and guidance was second to none. Our day went so well thanks to Vicky B and the rest of the team.The Moat House was the perfect venue for our special day, a beautiful venue and an incredible team. The support provided in the lead-up to the Wedding was fantastic with nothing being too much trouble. The support and guidance was second to none. Our day went so well thanks to Vicky B and the rest of the team.The Moat House Hotel's reply:
Mr and Mrs Anderton,
Thank you for taking the time to give us your feedback, this is very much appreciated. We are pleased that you had such a lovely day, it was a pleasure to be a part of your day.
We look forward to celebrating your anniversary with you both.
All our love and best wishes.
Vicky and The Moat House Team xxxxx -
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Jessica D. Sent on 23/09/20245 out of 5 rating
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Mr & Mrs Dixon Wedding
Wow, what can I say about the moat house. From our initial discussion with Emily through to our big day with Vicky it was everything we ever dreamed of. The whole day went smoothly and nothing was too much for the team at the moat house. We would definitely recommend the moat house to anyone who is looking for such a magical experience on their wedding day. Thank you once again.Wow, what can I say about the moat house. From our initial discussion with Emily through to our big day with Vicky it was everything we ever dreamed of. The whole day went smoothly and nothing was too much for the team at the moat house. We would definitely recommend the moat house to anyone who is looking for such a magical experience on their wedding day. Thank you once again.-
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Mr And M. Sent on 05/09/20245 out of 5 rating
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The moat house Acton Trussell
Was a bit apprehensive at first about having are wedding here but after all done we can fully say Vicky and the team knocked it out off the park, they couldn't do enough to make the day go so well and going that extra mile, can't say enough how much we and all the guests enjoyed the day,
Well done to all ❤️Was a bit apprehensive at first about having are wedding here but after all done we can fully say Vicky and the team knocked it out off the park, they couldn't do enough to make the day go so well and going that extra mile, can't say enough how much we and all the guests enjoyed the day,
Well done to all ❤️ -
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Stacey Sent on 30/08/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Fantastic wedding experience
A fantastic venue, we felt that we didn't have to decorate the venue much as it's already so beautiful. Excellent value for money and helpful staff all the way through the wedding process.A fantastic venue, we felt that we didn't have to decorate the venue much as it's already so beautiful. Excellent value for money and helpful staff all the way through the wedding process. -
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Lori W. Sent on 08/08/20245 out of 5 rating
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Quality of the service 5.0 out of 5 rating
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Everything we wanted
After only getting engaged last year and wanting a short engagement we knew a wedding for 2024 would be a big ask. From the moment we met Vicky and the Moathouse team we knew there was no other place for us to get married. The venue was gorgeous overlooking the canal alongside the beautiful Acton Suite it was the perfect setting for our big day. We had a church wedding arriving at the Moathosue for the remainder of the day and Vicky could do no more for us from start to finish during the day checking we were okay and stocked up with food and drinks, checking we were happy with how everything had turned out and even checking with us late in to the evening before going home.
Throughout the process we wanted to make some changes to our prescribed menu and again the team were more than accommodating to meet our needs. We cannot thank the Moathouse team enough for all they did for our special day and how easy they made everything for us.
Thank you!After only getting engaged last year and wanting a short engagement we knew a wedding for 2024 would be a big ask. From the moment we met Vicky and the Moathouse team we knew there was no other place for us to get married. The venue was gorgeous overlooking the canal alongside the beautiful Acton Suite it was the perfect setting for our big day. We had a church wedding arriving at the Moathosue for the remainder of the day and Vicky could do no more for us from start to finish during the day checking we were okay and stocked up with food and drinks, checking we were happy with how everything had turned out and even checking with us late in to the evening before going home.
Throughout the process we wanted to make some changes to our prescribed menu and again the team were more than accommodating to meet our needs. We cannot thank the Moathouse team enough for all they did for our special day and how easy they made everything for us.
Thank you!-
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The Moat House Hotel's reply:
Hi Mr and Mrs Nicholls,
Thank you so much for your lovely feedback!
It was a pleasure to be part of your special day, and to look after yourselves, family & friends.
We wish you a life time of happiness and look forward to seeing you on many an anniversary in the future.
Best wishes
Vicky and the Events Team at the Moat House xxxxx -
Quality of the service
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