The Waterfront Reviews

Reviews

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+2 User photos

• Truly W. Sent on 29/09/2021
  5 out of 5 rating

  5.0
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  Holiday inn

  I cannot fault it at all it ran smoothly from start to finish everyone has said what a great wedding and even some said it’s the best wedding they’ve been too ,thank you for making my dream wedding come true and always being so accommodating and keeping me so calm even when I thought it wouldn’t go ahead , I feel so sad that I have no planning to do now it has been a pleasure planning my wedding with the event manager.
  

  I cannot fault it at all it ran smoothly from start to finish everyone has said what a great wedding and even some said it’s the best wedding they’ve been too ,thank you for making my dream wedding come true and always being so accommodating and keeping me so calm even when I thought it wouldn’t go ahead , I feel so sad that I have no planning to do now it has been a pleasure planning my wedding with the event manager.
  

  • +3 Photos
• Yusra H. Sent on 25/05/2021
  5 out of 5 rating

  5.0
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    5.0
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  Dream wedding I hadn't ever dreamt of

  Covid had put an indent on my dream wedding, but Matt and the team went above and beyond in every aspect, details, and element in order to create something I had never imagined yet the most perfect night of my life. From the food, that was changed by me a million times, and yet accommodated so well to all my requests, to the decoration, and preparation, which looked divine, to the service, the hostesses, Matt, and all the rest of the team, truly were friendly, hospitable , helpful.
  
  The view was impeccable; a stunning view for beautiful pictures .
  
  Overall....Amazing

  Covid had put an indent on my dream wedding, but Matt and the team went above and beyond in every aspect, details, and element in order to create something I had never imagined yet the most perfect night of my life. From the food, that was changed by me a million times, and yet accommodated so well to all my requests, to the decoration, and preparation, which looked divine, to the service, the hostesses, Matt, and all the rest of the team, truly were friendly, hospitable , helpful.
  
  The view was impeccable; a stunning view for beautiful pictures .
  
  Overall....Amazing
• Karolina P. Sent on 25/04/2021
  5 out of 5 rating

  5.0
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  Made our wedding day exactly as we wished!

  Would definitely recommend planning a wedding reception here . The views , the staff and organisation is incredible me and my partner were amazed by the friendliness and service of the staff . Made our day extra special , would definitely plan another event here . Pictures looked incredible by all the lovely views surrounding the building and the amazing big windows .
  
  Would like to thank you all for making our day exactly how we asked and extra special.

  Would definitely recommend planning a wedding reception here . The views , the staff and organisation is incredible me and my partner were amazed by the friendliness and service of the staff . Made our day extra special , would definitely plan another event here . Pictures looked incredible by all the lovely views surrounding the building and the amazing big windows .
  
  Would like to thank you all for making our day exactly how we asked and extra special.

  The Waterfront's reply:

  Hi Karolina,
  Thank you so much for your lovely review. We absolutely loved hosting your wedding here in April and we are so glad you enjoyed your day.
  We have passed your review on to the team to show our appreciation and they are all very thankful for your review.
  We hope we are able to welcome you back to the hotel in future and we'd love to offer a complimentary stay for your anniversary night in 2022, please do reach out to us if you wish to book this nearer the time.
  All the best Karolina!
  From all the team at Holiday Inn London - Brentford Lock.
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• Kamaldeep B. Sent on 18/11/2020
  5 out of 5 rating

  5.0
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    5.0
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  Perfect venue for our wedding

  I was very happy with our venue. The layout was perfect for us and we also had the option to expand so we had plenty of options on layouts. The waterfront was an added bonus! The staff were wonderful to work with while we were planning and very accommodating. On the day everyone was professional and everything went like clockwork. I would 100% recommend and would use this venue again for other events.

  I was very happy with our venue. The layout was perfect for us and we also had the option to expand so we had plenty of options on layouts. The waterfront was an added bonus! The staff were wonderful to work with while we were planning and very accommodating. On the day everyone was professional and everything went like clockwork. I would 100% recommend and would use this venue again for other events.

  The Waterfront's reply:

  Thank you so much for your review Kamaldeep, it was a pleasure to host such a special day for yourself and Jagjit.
  
  Lizzi
• Laura-Jane Sent on 31/05/2019
  5 out of 5 rating

  5.0
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    5.0
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  Incredible Wedding Venue

  We had our wedding reception at The Waterfront in April 2019 and it was the most incredible day. We were a little worried at first as we booked 18 months prior to the wedding date and a few wedding coordinators left and joined but in the end, Katarina was the most wonderful coordinator to deal with and we cannot thank her enough for providing us with the most incredible day. Katarina honestly cannot do enough for her clients; she is always quick to call or reply to emails and is such a perfectionist! The room was decorated beautifully, the food was gorgeous and all the staff were so helpful. Everything about our day was more than we could have ever dreamed of!

  We had our wedding reception at The Waterfront in April 2019 and it was the most incredible day. We were a little worried at first as we booked 18 months prior to the wedding date and a few wedding coordinators left and joined but in the end, Katarina was the most wonderful coordinator to deal with and we cannot thank her enough for providing us with the most incredible day. Katarina honestly cannot do enough for her clients; she is always quick to call or reply to emails and is such a perfectionist! The room was decorated beautifully, the food was gorgeous and all the staff were so helpful. Everything about our day was more than we could have ever dreamed of!
• Laura Sent on 11/04/2018
  5 out of 5 rating

  5.0
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  Wedding at Holiday Inn Brentford Lock

  We would like to say thank you to you and your team for helping make our day go so well. the room looked fantastic and the food was amazing we had no complaints from our guests and some of them are really fussy.

  We would like to say thank you to you and your team for helping make our day go so well. the room looked fantastic and the food was amazing we had no complaints from our guests and some of them are really fussy.
• Sandip Sent on 03/04/2018
  5 out of 5 rating

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  We are emailing to say thank you so much for all your efforts in helping and being instrumental in making our wedding such a fabulous occasion. And a bigger thank you for all the lovely compliments and all the congratulations.
  
  We had a wonderful time and being in the lovely venue of Holiday Inn made it special.
  
  The breakfast and drinks was lovely and delicious and all our guests thoroughly loved it.
  
  All the décor you provided looked amazing and added that extra spark to our special day. So again from the bottom of our hearts we thank you so much.

  We are emailing to say thank you so much for all your efforts in helping and being instrumental in making our wedding such a fabulous occasion. And a bigger thank you for all the lovely compliments and all the congratulations.
  
  We had a wonderful time and being in the lovely venue of Holiday Inn made it special.
  
  The breakfast and drinks was lovely and delicious and all our guests thoroughly loved it.
  
  All the décor you provided looked amazing and added that extra spark to our special day. So again from the bottom of our hearts we thank you so much.
• Abigal Sent on 24/03/2018
  5 out of 5 rating

  5.0
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  Wedding at Holiday Inn Brentford Lock

  Dear Catarina, Jessica & Annaliese,
  
  I can not thank you enough for all your efforts. You have been a wonderful part of this journey, you all out did yourselves. We got nothing but compliments in regards to the hotel and staff.
  
  Catrina, many thanks for being on hand during day and to Jessica for attending in the evening.
  
  Best,
  Abigail and Darren

  Dear Catarina, Jessica & Annaliese,
  
  I can not thank you enough for all your efforts. You have been a wonderful part of this journey, you all out did yourselves. We got nothing but compliments in regards to the hotel and staff.
  
  Catrina, many thanks for being on hand during day and to Jessica for attending in the evening.
  
  Best,
  Abigail and Darren
• Ali Sent on 01/08/2017
  5 out of 5 rating

  5.0
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  A wonderful night.

  The team were fantastic at heloing our caterer to arrange an amazing night and the breakfast the next day was superb!

  The team were fantastic at heloing our caterer to arrange an amazing night and the breakfast the next day was superb!
• David Sent on 01/08/2017
  5 out of 5 rating

  5.0
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  Thank you for an amazing night!

  Just wanted to say a massive thank you for all your help with our wedding on Saturday. It was so amazing and we loved every minute of it!

  Just wanted to say a massive thank you for all your help with our wedding on Saturday. It was so amazing and we loved every minute of it!

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