The Westmead Hotel Reviews

The Westmead Hotel

Hopwood, West Midlands

4.9 out of 5 rating, 89 reviews

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4.9 out of 5 rating

4.9 out of 5 rating

89 reviews

99% recommend it

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Quality of the service
4.9 out of 5 rating
Response time
4.9 out of 5 rating
Professionalism
5 out of 5 rating
Value for money
5 out of 5 rating
Flexibility
4.9 out of 5 rating

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James F. Sent on 22/08/2024

5 out of 5 rating
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Perfect venue for our perfect day

We recently held our wedding at the Westmead and we cannot fault one aspect of it.
The professionalism of every member of the staff, starting with Jem, who made sure our every whim was catered for in the lead up to the day. Then on the day, Rachel, ensured the whole day went smoothly, despite us constantly changing bits around, she made sure we didn’t worry about a thing and everything went to the ever changing plan.
The venue itself was presented beautifully. Our room was lovely, spacious and some lovely personal touches by the staff made it even more special.
The room for the ceremony looked stunning as did the function room later on for the evening party. Also the food exceeded our wildest expectation's. It was absolutely delicious and plenty of it.
They also have a superb wedding coordinator they can put you in touch with who can help tailor your more bespoke needs at more than reasonable prices.
The reception staff, the bar staff and the cleaner who I spoke to the following morning, were friendly, professional and genuinely caring about our whole experience.
Do not look any further for your wedding venue as there’s no need, the Westmead is first class. Thank you all so much for ensuring our special day was just perfect

We recently held our wedding at the Westmead and we cannot fault one aspect of it.
The professionalism of every member of the staff, starting with Jem, who made sure our every whim was catered for in the lead up to the day. Then on the day, Rachel, ensured the whole day went smoothly, despite us constantly changing bits around, she made sure we didn’t worry about a thing and everything went to the ever changing plan.
The venue itself was presented beautifully. Our room was lovely, spacious and some lovely personal touches by the staff made it even more special.
The room for the ceremony looked stunning as did the function room later on for the evening party. Also the food exceeded our wildest expectation's. It was absolutely delicious and plenty of it.
They also have a superb wedding coordinator they can put you in touch with who can help tailor your more bespoke needs at more than reasonable prices.
The reception staff, the bar staff and the cleaner who I spoke to the following morning, were friendly, professional and genuinely caring about our whole experience.
Do not look any further for your wedding venue as there’s no need, the Westmead is first class. Thank you all so much for ensuring our special day was just perfect

The Westmead Hotel's reply:

Hi James and Penny,

Thank you so much for your thoughtful and detailed review. We are so thrilled that your experience was everything you dreamed of and more. Thank you for trusting us to bring your vision to life.

Congratulations again to you both! Wishing you a lifetime of joy!

The Westmead Hotel
Emme H. Sent on 08/11/2024

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The perfect wedding venue with the most caring and attentive staff

Janine and all of the staff at The Westmead made our wedding dreams come true- every moment was perfect from start to finish.
When we first came to The Westmead to look at it for our wedding a couple of years ago, we knew instantly that it was the perfect venue for us- all of the staff were lovely and it was such a relaxed atmosphere. It was the only wedding venue that we looked at, and the lovely atmosphere hasn’t changed at all with every time that we have come to the venue ourselves or with our families.

Every single member of staff we met over the wedding weekend were absolutely incredible- the organisers on the day, the waiting staff, the bar staff and chefs, the cleaners and the receptionists. They were incredibly attentive and made sure we were happy with everything throughout the day. They were also very excited for us which was lovely, especially after they saw the ceremony room all set up with the decorations.

We wouldn’t change a single thing about the day and are incredible grateful to all of the staff. We look forward to returning back to the venue for dinner soon!

Janine and all of the staff at The Westmead made our wedding dreams come true- every moment was perfect from start to finish.
When we first came to The Westmead to look at it for our wedding a couple of years ago, we knew instantly that it was the perfect venue for us- all of the staff were lovely and it was such a relaxed atmosphere. It was the only wedding venue that we looked at, and the lovely atmosphere hasn’t changed at all with every time that we have come to the venue ourselves or with our families.

Every single member of staff we met over the wedding weekend were absolutely incredible- the organisers on the day, the waiting staff, the bar staff and chefs, the cleaners and the receptionists. They were incredibly attentive and made sure we were happy with everything throughout the day. They were also very excited for us which was lovely, especially after they saw the ceremony room all set up with the decorations.

We wouldn’t change a single thing about the day and are incredible grateful to all of the staff. We look forward to returning back to the venue for dinner soon!
Georgia S. Sent on 02/11/2024

5 out of 5 rating
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Couldn’t not recommend enough!

I got married here Friday 25th October. The staff are incredible and nothing was too much trouble. Of all the places I looked at (there were MANY) value for money and the different options for food (I had my wedding breakfast as street food in stead due to many children and picky eaters) you were given options for how your day went. They sorted all the changed I made and were the most welcoming from the day I arrived til we left the following day. COULD NOT recommend this hotel for any event not just a wedding. Thank you so much for having us. It was the best day.

I got married here Friday 25th October. The staff are incredible and nothing was too much trouble. Of all the places I looked at (there were MANY) value for money and the different options for food (I had my wedding breakfast as street food in stead due to many children and picky eaters) you were given options for how your day went. They sorted all the changed I made and were the most welcoming from the day I arrived til we left the following day. COULD NOT recommend this hotel for any event not just a wedding. Thank you so much for having us. It was the best day.
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Adam Sent on 15/10/2024

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Unreal from the outset and Jannie is an amazing lady who made us feel at home highly recommended

Best place around and I recommend this place to people.. Jannie was amazing

Best place around and I recommend this place to people.. Jannie was amazing
Lisa Sent on 22/06/2024

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Amazing venue

Janine was our wedding co-ordinate and was fantastic from start to finish. Everything we asked was never too much.
Our day went smoothly from start to finish and we had the best time. At no point did we have to worry about anything. The room looked amazing.
The only thing we were a little disappointed with was there not being enough staff to man the bar.
If we could do our day all over again we would choose this venue and not change a thing. Amazing from start the process to our beautiful day. Thank you so much.

Janine was our wedding co-ordinate and was fantastic from start to finish. Everything we asked was never too much.
Our day went smoothly from start to finish and we had the best time. At no point did we have to worry about anything. The room looked amazing.
The only thing we were a little disappointed with was there not being enough staff to man the bar.
If we could do our day all over again we would choose this venue and not change a thing. Amazing from start the process to our beautiful day. Thank you so much.
The Westmead Hotel's reply:

Dear Lisa and Philip

We are very grateful for your kind and thoughtful review, it was a pleasure to be a part of your special day, all of our staff appreciate feedback and we are delighted your wedding day was a day to remember

The Westmead Hotel
Jessica S. Sent on 19/06/2024

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Janine was fantastic!

We had our wedding here on the 15th June. It was the most amazing day from start to end.
Janine was fantastic! Very relaxed and made us feel comfortable. We had no idea where to begin planning a wedding but Janine helped us through it all. The staff are great and cant do enough for you to make sure your day runs perfectly. There is nothing i can fault or moan about! Everyone is very organised and knows exactly what to do to ensure the day runs smoothly.
We loved every minute and wish we could do it all over again!
Thank you Janine and The Westmead!

We had our wedding here on the 15th June. It was the most amazing day from start to end.
Janine was fantastic! Very relaxed and made us feel comfortable. We had no idea where to begin planning a wedding but Janine helped us through it all. The staff are great and cant do enough for you to make sure your day runs perfectly. There is nothing i can fault or moan about! Everyone is very organised and knows exactly what to do to ensure the day runs smoothly.
We loved every minute and wish we could do it all over again!
Thank you Janine and The Westmead!
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The Westmead Hotel's reply:

Dear Jessica and Hayden

Thank you for taking the time to leave us such a kind and thoughtful review, all of our staff appreciate feedback and we are delighted your wedding day was a day to remember

The Westmead Hotel
Sasha W. Sent on 02/05/2024

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Wonderful!

We are so happy with the service we received from start to finish with our wedding at the Westmead hotel. Our wedding planner Janine was so thorough and attentive, the staff on the day were wonderful. The venue was stunning and we had so many comments off our guests saying how beautiful the hotel was. Room rates are very reasonable so most of our guests stayed and had breakfast included the next day. Thank you so much to everyone at the Westmead Hotel for giving us the most perfect wedding day that we could have ever wanted!

We are so happy with the service we received from start to finish with our wedding at the Westmead hotel. Our wedding planner Janine was so thorough and attentive, the staff on the day were wonderful. The venue was stunning and we had so many comments off our guests saying how beautiful the hotel was. Room rates are very reasonable so most of our guests stayed and had breakfast included the next day. Thank you so much to everyone at the Westmead Hotel for giving us the most perfect wedding day that we could have ever wanted!
- +5 Photos
The Westmead Hotel's reply:

Dear Sasha and Thomas
Thank you for sharing your experience with us! We appreciate your feedback and we are delighted your wedding celebration was a day for you and your guests to cherish

The Westmead Hotel
Jason S. Sent on 27/02/2024

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Our special day

So we had our special day at the westmead and i would like to thank all the staff from janine who organised the whole thing and the rest of the westmead gang who went above and beyond the venue is amazing the guests all said it was the best wedding they had ever been to so thankyou to each and every person at the westmead and i highly recommend booking for your wedding. Thanks again for the best day of my life.

So we had our special day at the westmead and i would like to thank all the staff from janine who organised the whole thing and the rest of the westmead gang who went above and beyond the venue is amazing the guests all said it was the best wedding they had ever been to so thankyou to each and every person at the westmead and i highly recommend booking for your wedding. Thanks again for the best day of my life.
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The Westmead Hotel's reply:

Congratulations to you both and allowing me to help plan your special day, I am really pleased to hear that you had the best day of your life and your guests had an amazing day as well. Best Wishes for the future Janine
Sammy P. Sent on 04/01/2024

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Excellent!!! The perfect wedding

We got married on the 29th December 23 and it was perfect !!!
The venue / decorations were outstanding, the food was amazing and the staff were brilliant.
The experience from start to finish was wonderful.
We would highly recommend this venue for your wedding day, you won't be disappointed.

We got married on the 29th December 23 and it was perfect !!!
The venue / decorations were outstanding, the food was amazing and the staff were brilliant.
The experience from start to finish was wonderful.
We would highly recommend this venue for your wedding day, you won't be disappointed.
Kirsty L. Sent on 04/01/2024

5 out of 5 rating
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Amazing from start to finish!

We cannot put in to words just how good this venue was. From the first meeting with the wedding planner Janine to the wonderful lady Katie who ran the day it was outstanding. No detail or daft question was too much trouble for them. We wanted a bespoke package of a buffet that incorporated football away day food. It was done in a elegant way exactly to what we wanted.
Very reasonably priced , clean, crisp, professional. I could go on all day listing the words that mean fantastic to describe this hotel. Thanks again Janine, Katie and the rest of the team.

We cannot put in to words just how good this venue was. From the first meeting with the wedding planner Janine to the wonderful lady Katie who ran the day it was outstanding. No detail or daft question was too much trouble for them. We wanted a bespoke package of a buffet that incorporated football away day food. It was done in a elegant way exactly to what we wanted.
Very reasonably priced , clean, crisp, professional. I could go on all day listing the words that mean fantastic to describe this hotel. Thanks again Janine, Katie and the rest of the team.