Trunkwell House Reviews

Reviews

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+3 User photos

• Vallance Sent on 05/11/2024
  4.8 out of 5 rating

  4.8
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Great Experience

  This venue has been incredible in helping us ensure our day ran as smoothly as possible. They were always open to our ideas and willing to make them work for everyone. They were responsive within emails and helpful when needing further information.
  
  On the day, they all worked incredibly hard to ensure the day ran perfectly which it did! Everything ran pretty much on time (no lateness on their part), food was beautiful and our guests and us really enjoyed the meal, staff were always polite and approachable.
  Wedding planner - very responsive to queries and approachable when we done a few visits. Always taking notes to make sure the day ran exactly how we wanted it too. Upon the day, they were there early morning setting everything up. They took full control and we both did not need to do anything that morning except get prepared. Made a conscious effort to keep everything on time and came to collect us when needed for certain parts of the day.
  DJ - was very accommodating with ideas and music styles and open to chat through these however long needed. They were always polite and enthusiastic. And made us feel confident in what they could do. On the day they even arrived early, let us know they had arrived and was setting up and when they would begin lighting for cake cutting and music for first dance etc.
  Manager - was always welcoming to ourselves and everyone. Spoke to all. And ensured all our guests were enjoying the day and accommodating to any of their needs. They were checking on both of us to assist with anything we needed. And made us both feel very comfortable throughout the day. The next morning we were welcomed with smiles and food and drinks.

  This venue has been incredible in helping us ensure our day ran as smoothly as possible. They were always open to our ideas and willing to make them work for everyone. They were responsive within emails and helpful when needing further information.
  
  On the day, they all worked incredibly hard to ensure the day ran perfectly which it did! Everything ran pretty much on time (no lateness on their part), food was beautiful and our guests and us really enjoyed the meal, staff were always polite and approachable.
  Wedding planner - very responsive to queries and approachable when we done a few visits. Always taking notes to make sure the day ran exactly how we wanted it too. Upon the day, they were there early morning setting everything up. They took full control and we both did not need to do anything that morning except get prepared. Made a conscious effort to keep everything on time and came to collect us when needed for certain parts of the day.
  DJ - was very accommodating with ideas and music styles and open to chat through these however long needed. They were always polite and enthusiastic. And made us feel confident in what they could do. On the day they even arrived early, let us know they had arrived and was setting up and when they would begin lighting for cake cutting and music for first dance etc.
  Manager - was always welcoming to ourselves and everyone. Spoke to all. And ensured all our guests were enjoying the day and accommodating to any of their needs. They were checking on both of us to assist with anything we needed. And made us both feel very comfortable throughout the day. The next morning we were welcomed with smiles and food and drinks.
• Megan O. Sent on 25/10/2024
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Everything we wanted & more.

  We got married at Trunkwell House at the beginning of October and what a magical day it was. The venue is so beautiful, well maintained and we loved how much space there was for all of our guests. We knew that it was the one as soon as we arrived at the initial viewing.
  
  All of the staff were amazing throughout, but Sophie and Renee were just exceptional, nothing was ever too much trouble. They went above and beyond and helped bring all of our ideas to life, they were always quick at responding to our many emails and getting meetings booked in. Everything ran so smoothly on the day and looked exactly how we pictured it. We could really relax and enjoy our wedding knowing that everything was in their capable hands.
  
  The food was absolutely delicious, from the main meal, evening buffet and even breakfast the next morning. It was lovely spend the next day with some of our guests who stayed in the other rooms, catching up and talking about all of the great memories from the night before.
  
  The DJ was great fun and knew all of the right tracks to keep everyone on the dance floor!
  
  We would not have changed a single thing, it was everything that we could have wanted for our special day and we are so grateful to all of the staff who helped make that happen.
  

  We got married at Trunkwell House at the beginning of October and what a magical day it was. The venue is so beautiful, well maintained and we loved how much space there was for all of our guests. We knew that it was the one as soon as we arrived at the initial viewing.
  
  All of the staff were amazing throughout, but Sophie and Renee were just exceptional, nothing was ever too much trouble. They went above and beyond and helped bring all of our ideas to life, they were always quick at responding to our many emails and getting meetings booked in. Everything ran so smoothly on the day and looked exactly how we pictured it. We could really relax and enjoy our wedding knowing that everything was in their capable hands.
  
  The food was absolutely delicious, from the main meal, evening buffet and even breakfast the next morning. It was lovely spend the next day with some of our guests who stayed in the other rooms, catching up and talking about all of the great memories from the night before.
  
  The DJ was great fun and knew all of the right tracks to keep everyone on the dance floor!
  
  We would not have changed a single thing, it was everything that we could have wanted for our special day and we are so grateful to all of the staff who helped make that happen.
  
• Zoe B. Sent on 14/10/2024
  5 out of 5 rating

  5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  The best venue ever!

  From viewing the venue to the very end we were looked after by all here. Sophie and Renee were so attentive and nothing was too much trouble for them. I honestly couldn't have wished for a more perfect day and it’s all thanks to these guys. We are so lucky to have had them by our side throughout. Ive loved every minute of our experience.

  From viewing the venue to the very end we were looked after by all here. Sophie and Renee were so attentive and nothing was too much trouble for them. I honestly couldn't have wished for a more perfect day and it’s all thanks to these guys. We are so lucky to have had them by our side throughout. Ive loved every minute of our experience.
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• Stephanie Sent on 10/10/2023
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Amazing & perfect!

  From begining to end I can not fault them! So friendly and did everything they could to have our day as we described!

  From begining to end I can not fault them! So friendly and did everything they could to have our day as we described!
• Martin P. Sent on 13/03/2023
  3.8 out of 5 rating

  3.8
  • Quality of the service
    4.0 out of 5 rating
    4.0
  • Response time
    3.0 out of 5 rating
    3.0
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0

  A few issues but overall it was a good day

  I'm going to keep this short
  
  We were advised that our florist would be able to access the venue from 8am, when they got there there was no one to let them in to start decorating, the venues OWN DJ had also arrived for 8am but with no one to let him in he (the venues own DJ) made a decision to lift a farm style gate off the hinge to allow access to the marquee. When a member of staff finally arrived they shouted at our florist.
  
  We were guaranteed the bedrooms for the night before included in the price but days before the wedding the asked how we were going to pay, the wedding planner who had agreed it in the price had left so they would not honour it resulting in have go tell our family members that they would need to find accommodation last minute.
  
  We were married on the 30th July, be aware that the marquee gets very very hot even with all the doors open, and the 2 air conditioning units do not really have an effect.
  
  Near the end of the evening we were asked if we wanted the remaining cake to be stored for us to take with us in the morning, but come the morning it turns out that the just left it on a counter in the marquee kitchen with no covering resulting in over half of our cake being stale and wasted.

  I'm going to keep this short
  
  We were advised that our florist would be able to access the venue from 8am, when they got there there was no one to let them in to start decorating, the venues OWN DJ had also arrived for 8am but with no one to let him in he (the venues own DJ) made a decision to lift a farm style gate off the hinge to allow access to the marquee. When a member of staff finally arrived they shouted at our florist.
  
  We were guaranteed the bedrooms for the night before included in the price but days before the wedding the asked how we were going to pay, the wedding planner who had agreed it in the price had left so they would not honour it resulting in have go tell our family members that they would need to find accommodation last minute.
  
  We were married on the 30th July, be aware that the marquee gets very very hot even with all the doors open, and the 2 air conditioning units do not really have an effect.
  
  Near the end of the evening we were asked if we wanted the remaining cake to be stored for us to take with us in the morning, but come the morning it turns out that the just left it on a counter in the marquee kitchen with no covering resulting in over half of our cake being stale and wasted.

  • +4 Photos
• Carly S. Sent on 07/10/2021
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Amazing amazing

  Best day ever amazing team beautiful venue i loved it! I’d love to go back and do it all over again.

  Best day ever amazing team beautiful venue i loved it! I’d love to go back and do it all over again.
• Anonymous Sent on 13/03/2019
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Mr & Mrs Melita

  Hi Hannah
  Yes settling in well, just feels very weird at the moment.
  We had such an amazing day with thanks to you guys there. You have just been amazing from the start right up until the end. Nothing was too much effort for you. All our guests said it was the best wedding they have been too! And how amazing the venue and staff were! From the bottom of our hearts we thank you so much for everything you have done for us. You truly are one in a million.
  We have made so many friends from our wedding too. And if it's ok we would love to pop in and see you after our honeymoon? (Obviously book a slot to see you!)
  We will be poping a review up in the next few days too??.
  Thank you again. Words can't express how grateful we are. you are amazing!!
  See you soon
  Mr and Mrs Melita.

  Hi Hannah
  Yes settling in well, just feels very weird at the moment.
  We had such an amazing day with thanks to you guys there. You have just been amazing from the start right up until the end. Nothing was too much effort for you. All our guests said it was the best wedding they have been too! And how amazing the venue and staff were! From the bottom of our hearts we thank you so much for everything you have done for us. You truly are one in a million.
  We have made so many friends from our wedding too. And if it's ok we would love to pop in and see you after our honeymoon? (Obviously book a slot to see you!)
  We will be poping a review up in the next few days too??.
  Thank you again. Words can't express how grateful we are. you are amazing!!
  See you soon
  Mr and Mrs Melita.
• Laura Sent on 13/03/2019
  5 out of 5 rating

  5.0
  • Quality of the service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Laura & Andy

  Hi Hannah,
  
  I just wanted to say thanks again to you, Tony, Hannah and the rest of the team for making Saturday such an amazing day. We had the best day, it was everything we wanted and we really couldn't have asked for anything more. We really appreciate the effort you all put into making it such a perfect day for us. I've left reviews on your Facebook and trip advisor pages, bit just wanted to drop you a personal note to say thanks too.
  
  Laura & Andy

  Hi Hannah,
  
  I just wanted to say thanks again to you, Tony, Hannah and the rest of the team for making Saturday such an amazing day. We had the best day, it was everything we wanted and we really couldn't have asked for anything more. We really appreciate the effort you all put into making it such a perfect day for us. I've left reviews on your Facebook and trip advisor pages, bit just wanted to drop you a personal note to say thanks too.
  
  Laura & Andy
• Anonymous Sent on 13/03/2019
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Beautiful Venue

  Hi Hannah & Tony,
  
  Hope you’re well.
  Apologies for the delay but we just wanted to say thank you so so much for everything in the run up to the wedding, on the day and the following morning.
  We had the best day and couldn’t have asked for anything more. You even booked the weather in for us! haha
  Trunkwell is such a beautiful venue and you made our day just perfect. We will never be able to thank you enough for that.
  
  Mr & Mrs Mowzcan

  Hi Hannah & Tony,
  
  Hope you’re well.
  Apologies for the delay but we just wanted to say thank you so so much for everything in the run up to the wedding, on the day and the following morning.
  We had the best day and couldn’t have asked for anything more. You even booked the weather in for us! haha
  Trunkwell is such a beautiful venue and you made our day just perfect. We will never be able to thank you enough for that.
  
  Mr & Mrs Mowzcan
• Anonymous Sent on 13/03/2019
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
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    5.0 out of 5 rating
    5.0

  Fantastic Day

  Hi Hannah, and team.
  
  I just want to say a massive thank you for making our day the best day of our lives.
  
  We had such a fantastic time, everyone commented on how great everything was from the food to the layout. We really couldn’t have asked for more.
  
  I wish I could do it all over again.
  
  You are all amazing and we can’t thank you enough.
  
  Lots of love Mr and Mrs Hems.

  Hi Hannah, and team.
  
  I just want to say a massive thank you for making our day the best day of our lives.
  
  We had such a fantastic time, everyone commented on how great everything was from the food to the layout. We really couldn’t have asked for more.
  
  I wish I could do it all over again.
  
  You are all amazing and we can’t thank you enough.
  
  Lots of love Mr and Mrs Hems.

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