White Horse Hotel Reviews

White Horse Hotel

Hertford, Hertfordshire

5.0 out of 5 rating, 27 reviews

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5.0 out of 5 rating

5.0 out of 5 rating

27 reviews

99% recommend it

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Quality of the service
5 out of 5 rating
Response time
4.9 out of 5 rating
Professionalism
5 out of 5 rating
Value for money
5 out of 5 rating
Flexibility
5 out of 5 rating

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Janice C. Sent on 10/07/2024

5 out of 5 rating
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A perfect wedding day

The staff at this family run hotel were amazing. A very friendly welcome was given and it felt like they were all old friends. The service we received was excellent and the food exquisite, hot and everyone was served on time in a delightful setting . We found that planning the day could not have been easier due to the professionalism of the staff. The accommodation was full of character and extremely comfortable. We thoroughly recommend this venue for your wedding day and are confident you will be delighted with your choice as we were. The White Horse made a happy occasion absolutely perfect.

The staff at this family run hotel were amazing. A very friendly welcome was given and it felt like they were all old friends. The service we received was excellent and the food exquisite, hot and everyone was served on time in a delightful setting . We found that planning the day could not have been easier due to the professionalism of the staff. The accommodation was full of character and extremely comfortable. We thoroughly recommend this venue for your wedding day and are confident you will be delighted with your choice as we were. The White Horse made a happy occasion absolutely perfect.
- +4 Photos
White Horse Hotel's reply:

Thank you for your lovely review Janice and David. We loved planning and being a part of your special day and hope you are really happy together. Your are a wonderful couple. Much love Kate and the Team at the White Horse xxxx
Joanna C. Sent on 02/09/2024

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Everything and more!

From the first visit, we knew that the White Horse would be our wedding venue. Our day couldn't have been more perfect. The hotel rooms, venue, food, staff and service were fantastic. Our friends and family were blown away with the venue and the food was exceptional. The ability to hire the hotel rooms, bar and restaurant meant that we had the whole place to ourselves and the opportunity to have breakfast together the following morning. A special thank you to Kate, for helping us throughout the planning and all the staff for making our day better than we could have imagined.

From the first visit, we knew that the White Horse would be our wedding venue. Our day couldn't have been more perfect. The hotel rooms, venue, food, staff and service were fantastic. Our friends and family were blown away with the venue and the food was exceptional. The ability to hire the hotel rooms, bar and restaurant meant that we had the whole place to ourselves and the opportunity to have breakfast together the following morning. A special thank you to Kate, for helping us throughout the planning and all the staff for making our day better than we could have imagined.
White Horse Hotel's reply:

Hi Jo, thank you so much for your lovely review. We loved being a part of your special day. You have such a gorgeous group of friends and family. please pop in and see us soon. We would love to see your pics. Love Kate and the Team xx
Katey O. Sent on 22/07/2024

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Perfect place for a wedding!

A massive thank you to Kate and the team at The White Horse, we had our wedding here on the 6th July 2024 and could not have wished for a better day!

From our first visit to the pub in 2023 to book the day, the team were so accommodating to our requests and questions, they always responded so quickly and nothing was ever too much. The planning process was made so simple because of them.

We hired the restaurant, function room and side garden for the whole day, and although we brought our own decorations and flowers, the pub décor is so beautiful, we didn't need to do much to make it special enough for the big day.

All our guests have been commenting on how perfect the pub was to have a wedding, the brilliant service from the staff and the delicious food that was served. Although we did get rain on and off throughout the day the staff did their best to make sure everything went to plan and we could enjoy the sunshine and outside bar when it did come out.

Our wedding day was everything we dreamed it would be and The White Horse were the ones to make that happen! Thank you so much! We highly recommend them to celebrate a wedding :)

A massive thank you to Kate and the team at The White Horse, we had our wedding here on the 6th July 2024 and could not have wished for a better day!

From our first visit to the pub in 2023 to book the day, the team were so accommodating to our requests and questions, they always responded so quickly and nothing was ever too much. The planning process was made so simple because of them.

We hired the restaurant, function room and side garden for the whole day, and although we brought our own decorations and flowers, the pub décor is so beautiful, we didn't need to do much to make it special enough for the big day.

All our guests have been commenting on how perfect the pub was to have a wedding, the brilliant service from the staff and the delicious food that was served. Although we did get rain on and off throughout the day the staff did their best to make sure everything went to plan and we could enjoy the sunshine and outside bar when it did come out.

Our wedding day was everything we dreamed it would be and The White Horse were the ones to make that happen! Thank you so much! We highly recommend them to celebrate a wedding :)
- +7 Photos
White Horse Hotel's reply:

Thank you so so much Katey and Jack for your lovely review. We loved being a part of your special day. You are a wonderful couple with so much to look forward to together. Make sure you pop in a see us soon. Love from Kate and and Team at the White Horse xxxx

Hayley B. Sent on 08/03/2024

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Easy, relaxed but professional

We hired the whole venue for our wedding reception including the hotel rooms. Kate, Taylor and their team were super flexible and relaxed, whilst also remaining professional. They made everything feel easy and stress free, nothing was too much trouble. The food and drink was excellent and they were willing to discuss exactly what you want. Got lots of comments about how lovely it was from the guests. I was just sad we had to turn of the music at 11pm, I could have partied all night!

We hired the whole venue for our wedding reception including the hotel rooms. Kate, Taylor and their team were super flexible and relaxed, whilst also remaining professional. They made everything feel easy and stress free, nothing was too much trouble. The food and drink was excellent and they were willing to discuss exactly what you want. Got lots of comments about how lovely it was from the guests. I was just sad we had to turn of the music at 11pm, I could have partied all night!
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Georgina Sent on 15/11/2023

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Absolutely made our day

The White Horse offered us everything we wanted.
We wanted something small and intimate for 55 guests and from our first meeting with Kate we knew this is where we wanted to have our wedding reception.
Our guests are still talking about the best food they’ve ever had at a wedding which really shows how much the White Horse care about your special day.
We lucked out on the weather and managed to have the terrace open for drinks before we sat down to eat which was really special.
Kate helped recommended how best to spend our wedding budget and especially helped select our wine which was also a huge hit.
She was always on hand and helped assist in anything we needed help on.

The White Horse offered us everything we wanted.
We wanted something small and intimate for 55 guests and from our first meeting with Kate we knew this is where we wanted to have our wedding reception.
Our guests are still talking about the best food they’ve ever had at a wedding which really shows how much the White Horse care about your special day.
We lucked out on the weather and managed to have the terrace open for drinks before we sat down to eat which was really special.
Kate helped recommended how best to spend our wedding budget and especially helped select our wine which was also a huge hit.
She was always on hand and helped assist in anything we needed help on.
- +5 Photos
Genevieve J. Sent on 28/10/2023

5 out of 5 rating
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A beautiful and intimate wedding venue in Hertfordshire

The White Horse could not have done more to make our day special. It's a beautiful venue in a lovely Hertfordshire village, and they really went above and beyond to make sure the decoration was all we wanted. The food was incredible and all the guests told us after what a wonderful wedding it was. We couldn't have asked for more, as Kate and the team were so great in everything they did for us.

The White Horse could not have done more to make our day special. It's a beautiful venue in a lovely Hertfordshire village, and they really went above and beyond to make sure the decoration was all we wanted. The food was incredible and all the guests told us after what a wonderful wedding it was. We couldn't have asked for more, as Kate and the team were so great in everything they did for us.
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Carol A. Sent on 26/09/2023

4.8 out of 5 rating
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Our perfect wedding day

A huge thank you to Kate and the team for making our wedding day perfect.
You all worked so hard and couldn't have done any more.
The venue is stunning even with a few rain showers thrown in on the day. Lol
Compliments were flowing from all our guests on the service, venue and amazing hog roast...
Thank you all for making our day so special at The White Horse. Love Catol & John xx

A huge thank you to Kate and the team for making our wedding day perfect.
You all worked so hard and couldn't have done any more.
The venue is stunning even with a few rain showers thrown in on the day. Lol
Compliments were flowing from all our guests on the service, venue and amazing hog roast...
Thank you all for making our day so special at The White Horse. Love Catol & John xx
White Horse Hotel's reply:

Thank you so so much for your lovely words Carol. You are both such a gorgeous couple and we LOVED being a part of your special day. Please come and see us again soon. Love Kate x
Charlie B. Sent on 28/07/2023

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Our perfect wedding day

Our wedding at the White Horse was everything we wanted it to be. It was relaxed, fun, the food was great, drinks flowed and we had a fantastic party. We are so glad we chose to have our wedding receoption there and Kate, Taylor and the team made it so easy and ensured everything went to plan. Thank you thank you!

Our wedding at the White Horse was everything we wanted it to be. It was relaxed, fun, the food was great, drinks flowed and we had a fantastic party. We are so glad we chose to have our wedding receoption there and Kate, Taylor and the team made it so easy and ensured everything went to plan. Thank you thank you!
White Horse Hotel's reply:

Thanks for your lovely review Charlie and Will. we loved being part of your special day. hope we see you and Maddie really soon. Much love Kate and the Team x
Cerri Sent on 30/05/2023

5 out of 5 rating
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Couldn't recommend highly enough

We had our wedding here in May. The whole experience was excellent, from the planning to the day it all went smoothly and the team were so helpful. The food was delicious, and on the day we couldn't rate the staff highly enough, so responsive, attentive and available to help on demand. Our guests have all commented how amazing the team were and how delicious the food was. Excellent value for money, and service is second to none. Couldn't rate highly enough. Cerri & Kieran

We had our wedding here in May. The whole experience was excellent, from the planning to the day it all went smoothly and the team were so helpful. The food was delicious, and on the day we couldn't rate the staff highly enough, so responsive, attentive and available to help on demand. Our guests have all commented how amazing the team were and how delicious the food was. Excellent value for money, and service is second to none. Couldn't rate highly enough. Cerri & Kieran

White Horse Hotel's reply:

Thank you for your great review Cerri and Kieran. we hope to see you guys really soon. Love Kate and the WH team xx
Holly Sent on 10/05/2023

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Fantastic support from start to finish

Kate and Taylor were just amazing. They were so supportive and everything looked fantastic. We would highly recommend this stunning country venue for a small-medium size celebration with wonderful food and excellent staff and relaxed atmosphere.

Kate and Taylor were just amazing. They were so supportive and everything looked fantastic. We would highly recommend this stunning country venue for a small-medium size celebration with wonderful food and excellent staff and relaxed atmosphere.
White Horse Hotel's reply:

Hi Lovely Holly and Sam, we hope you are both well and really happy. thank you for your great review. come and see us again soon. Love to you both Kate xxx